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SOCaaS

Pool Re Services Limited

This public procurement record has 2 releases in its history.

Award

17 Sep 2026 at 15:04

UK6 - Contract Award Notice
Tender

29 May 2026 at 12:58

UK4 - Tender Notice
Summary of the contracting process

Pool Re Services Limited procured a managed Security Operations Centre service for its operations in the United Kingdom. The requirement covers end-to-end security monitoring and operational support, including service delivery, incident management, log collection, security information and event management (SIEM) operations and retention, threat intelligence, detection engineering and development of detection use cases. It also includes vulnerability assessment and scanning, reporting, service management, continuous improvement, assurance, testing and exercise support, security awareness training, and phishing simulations. This is a technology services procurement, classified under CPV 72222300. A single supplier was sought for the full requirement, rather than separate providers for individual security functions.

The procurement is complete and has been awarded to DigitalXRAID Limited following a selective competitive flexible procedure under the Procurement Act 2023. Three bids reached the final stage. The award was made on 17 September 2026 for £316,124 excluding VAT and £379,348.80 including VAT. The awarded contract runs from 1 October 2026 to 30 September 2028, with Pool Re able to extend it by up to a further 36 months in aggregate, to a maximum end date of 30 September 2031. The requirement was a single lot and was evaluated on price at 50%, written quality submission at 30%, and presentation at 20%. The contract was above the relevant threshold and covered by the GPA.

This award confirms demand from Pool Re for a single, integrated cyber security operations partner rather than a collection of specialist point solutions. A credible competitor for a future requirement would need to provide 24-hour or otherwise robust security monitoring, incident response, SIEM administration and log retention, threat intelligence, detection engineering, vulnerability management, reporting and service governance. The expected capability also extends beyond technical operations to assurance, testing and exercise support, staff security awareness and phishing simulations, with evidence of continuous improvement across the service. The evaluation placed greater weight on price than quality and presentation, so suppliers would need a well-costed delivery model alongside clear written methods and the ability to present their service effectively. SMEs were considered suitable for this work.

How relevant is this notice?

Notice Information

Notice Title

SOCaaS

Notice Description

Pool Re is seeking to award a single Supplier for the provision of a Security Operations Centre. The procurement is being conducted under the CPF regime and is therefore subject to the applicable provisions within the Procurement Act 2023. Pool Re is seeking to award a single Supplier for the provision of a Security Operations Centre including but not limited to Service delivery, incident management, log collections, SIEM operations and retention, threat intelligence, detection engineering and use cases, vulnerability assessment and scanning, reporting, service management and continuous improvement, assurance, testing and exercise support, security awareness training and phishing simulations.

Lot Information

Lot 1

Renewal: The initial term of the Contract shall be for a period of two (2) years, with the option, at Pool Re's sole discretion, to extend the Contract for up to a further thirty-six (36) months in aggregate, in one or more extension periods

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06a8da
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/088307-2026
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
UK6 - Contract Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Competitive flexible procedure
Tender Suitability
SME
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72222300 - Information technology services

Notice Value(s)

Tender Value
£1
Lots Value
£1
Awards Value
£316,124 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
17 Sep 20262 weeks ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
17 Sep 20262 weeks ago
Contract Period
1 Oct 2026 - 30 Sep 2028 2-3 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Pool Re Services Limited
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
EC4R 9AF
Postcode Area
Central London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI35 Westminster and City of London
Delivery Location
TLI London
Local Authority
City of London
Electoral Ward
Candlewick
Westminster Constituency
Cities of London and Westminster

Supplier Information

Number of Suppliers
1
Supplier Name

DIGITALXRAID LTD

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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