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Carers Support Service Lot 1 Retender

Cornwall Council

This public procurement record has 1 release in its history.

Tender

29 May 2026 at 15:03

UK4 - Tender Notice
Summary of the contracting process

Cornwall Council, in collaboration with NHS Cornwall & Isles of Scilly Integrated Care Board, is seeking tenders for the delivery of the Core Carers Service (Lot 1) across Cornwall. This request pertains exclusively to Lot 1 after a previous procurement exercise saw this lot unawarded. The service aims to provide all-age, place-based, preventative support to carers through community-based Carer Advisors. This procurement, governed by the Procurement Act 2023 under the light-touch regime, is utilising an open procedure with submissions due by 23rd July 2026. The contract is expected to commence on 1st November 2026 and could be valued at approximately £11.4 million over its possible seven-year duration. Key procurement dates include the enquiry deadline on 9th July 2026 and the award notification on 12th August 2026.

This tender presents significant opportunities for businesses specialising in health and social work services, particularly those experienced in delivering integrated, family-focused, preventative care models. Companies able to demonstrate financial robustness, with a minimum turnover of £1,553,282, and proven technical capability in similar service delivery are well-suited to respond. The inclusion of an electronic auction within the procurement process offers an additional competitive dynamic. Moreover, the nature of this opportunity, supporting unpaid carers, aligns closely with organisations focused on social value, making it attractive to SMEs and VCSEs aiming for growth within the public sector. Businesses should ensure they meet the required criteria, including legal and financial standing, to compete effectively.

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Notice Information

Notice Title

Carers Support Service Lot 1 Retender

Notice Description

Cornwall Council, together with NHS Cornwall & Isles of Scilly Integrated Care Board (ICB), is inviting tenders for the delivery of the Core Carers Service (Lot 1) across Cornwall. This procurement relates solely to Lot 1 of the Carers Support Service. Lots 2-5 have been commissioned separately and are not part of this opportunity. This follows a previous procurement exercise in which Lot 1 was not awarded, and the Authority has refined and clarified its requirements. The Core Carers Service forms part of a wider Carers Support model and will deliver an all-age, family focused, place-based and preventative service. The service will provide community-based support through Carer Advisors aligned to Integrated Neighbourhood Teams, supporting unpaid Carers to maintain their wellbeing, sustain their caring role, and access timely information, advice and support within their local communities. The successful Supplier will be responsible for leading the strategic development, coordination and integration of the overall Carers Support offer, and will work collaboratively with commissioned specialist services to deliver an integrated service across Cornwall. The service will contribute to key outcomes including enabling Carers to access support before crisis, improving access to information and support, ensuring continuity of care, and supporting Carers of all ages to feel recognised, valued and supported. The estimated annual contract value is approximately PS1.55 million, with a maximum total value of approximately PS11.4 million over the full contract term including extensions. The contract will commence on 01 November 2026. This procurement is being conducted under the Procurement Act 2023 (Light Touch regime) using the open procedure. Tender documents are available via the ProContract e-tendering portal. Interested Suppliers should register on the portal to access the full tender documentation and submit a response.

Lot Information

Lot 1

Renewal: an initial term of two (2) years and eight (8) months; and an option for the Council to extend the Term by a further two (2) years; and following the exercise of that first option, an option for the Council to extend the Term by a further one (1) year; and following the exercise of that second option, an option for the Council to extend the term by a further one (1) year. Any extension of the initial term is at the sole discretion of the Council and the maximum term of the Contract will not exceed seven (7) years.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06a910
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/050918-2026
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
UK4 - Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME, VCSE
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services

CPV Codes

85000000 - Health and social work services

Notice Value(s)

Tender Value
£11,384,204 £10M-£100M
Lots Value
£11,384,204 £10M-£100M
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
29 May 20264 months ago
Submission Deadline
23 Jul 2026Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
1 Nov 2026 - 30 Jun 2029 2-3 years
Recurrence
2032-10-01

Notice Status

Tender Status
Active
Lots Status
Active
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Cornwall Council
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
TRURO
Postcode
TR1 3AY
Postcode Area
Truro
Country
England
Major Region (ITL 1)
TLK South West (England)
Basic Region (ITL 2)
TLK3 Cornwall and Isles of Scilly
Small Region (ITL 3)
TLK30 Cornwall and Isles of Scilly
Delivery Location
TLK3 Cornwall and Isles of Scilly
Local Authority
Cornwall
Electoral Ward
Truro Boscawen & Redannick
Westminster Constituency
Truro and Falmouth

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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