Award

Social Media Management Tool

LONDON BOROUGH OF HACKNEY

This public procurement record has 1 release in its history.

Award

01 Jun 2026 at 09:04

Summary of the contracting process

The London Borough of Hackney recently concluded a public procurement process to acquire a Social Media Management Tool. This procurement falls under the services category within the IT sector, with a focus on managing customer service across social media platforms. The contract was awarded to SocialSignin Ltd (Trading as Orlo), situated in Birmingham. The procurement utilised a limited competition method under the "Below threshold" category and was in the award stage as of 1st June 2026. The contract is set to be active from 8th June 2026 until 7th June 2029, with a gross contract value of £52,000.

This tender represents significant opportunities for businesses specialising in IT services, particularly those offering software development and support for social media platforms. Companies looking to expand their footprint in government contracts can benefit from such tenders, as they facilitate customer engagement and digital presence management for public authorities. SMEs with expertise in providing cost-effective solutions for public sector clients might find themselves well-positioned to leverage similar opportunities in future procurement processes initiated by sub-central government entities such as the London Borough of Hackney.

Find more tenders on our Open Data Platform.
How relevant is this notice?

Notice Title

Social Media Management Tool

Notice Description

To facilitate customer service management across social platforms as well as social media planning, posting and reporting.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06a9eb
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/051217-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Limited
Procurement Method Details
Below threshold - limited competition
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support


CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£41,600 Under £100K

Notice Dates

Publication Date
1 Jun 20263 days ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
19 May 20262 weeks ago
Contract Period
7 Jun 2026 - 7 Jun 2029 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
LONDON BOROUGH OF HACKNEY
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
HACKNEY
Postcode
E8 1DY
Post Town
East London
Country
England

Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI4 Inner London - East
Small Region (ITL 3)
TLI41 Hackney and Newham
Delivery Location
Not specified

Local Authority
Hackney
Electoral Ward
Hackney Central
Westminster Constituency
Hackney South and Shoreditch

Supplier Information

Number of Suppliers
1
Supplier Name

SOCIALSIGNIN LTD (TRADING AS ORLO

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-h6vhtk-06a9eb-2026-06-01T10:04:02+01:00",
    "date": "2026-06-01T10:04:02+01:00",
    "ocid": "ocds-h6vhtk-06a9eb",
    "initiationType": "tender",
    "parties": [
        {
            "id": "GB-PPON-PRZC-5592-DDDV",
            "name": "London Borough of Hackney",
            "identifier": {
                "scheme": "GB-PPON",
                "id": "PRZC-5592-DDDV"
            },
            "address": {
                "streetAddress": "Hackney Service Centre",
                "locality": "Hackney",
                "postalCode": "E8 1DY",
                "country": "GB",
                "countryName": "United Kingdom",
                "region": "UKI41"
            },
            "contactPoint": {
                "name": "Sarah Thompson",
                "email": "sarah.thompson@hackney.gov.uk",
                "telephone": "+44 2083563000"
            },
            "roles": [
                "buyer"
            ],
            "details": {
                "url": "http://www.hackney.gov.uk",
                "classifications": [
                    {
                        "id": "publicAuthoritySubCentralGovernment",
                        "scheme": "UK_CA_TYPE",
                        "description": "Public authority - sub-central government"
                    }
                ]
            }
        },
        {
            "id": "GB-PPON-PCHM-2474-PGZV",
            "name": "SocialSignin Ltd (Trading as Orlo)",
            "identifier": {
                "scheme": "GB-PPON",
                "id": "PCHM-2474-PGZV"
            },
            "address": {
                "streetAddress": "7th Floor Centre City House 5-7 Hill Street",
                "locality": "Birmingham",
                "postalCode": "B5 4UA",
                "country": "GB",
                "countryName": "United Kingdom",
                "region": "UKG31"
            },
            "contactPoint": {
                "email": "hello@orlo.tech",
                "telephone": "0121 368 1420"
            },
            "roles": [
                "supplier"
            ],
            "details": {
                "scale": "sme",
                "vcse": false
            }
        }
    ],
    "buyer": {
        "id": "GB-PPON-PRZC-5592-DDDV",
        "name": "London Borough of Hackney"
    },
    "tender": {
        "id": "DN810620",
        "legalBasis": {
            "id": "2023/54",
            "scheme": "UKPGA",
            "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents"
        },
        "title": "Social Media Management Tool",
        "description": "To facilitate customer service management across social platforms as well as social media planning, posting and reporting.",
        "status": "complete",
        "procurementMethod": "limited",
        "procurementMethodDetails": "Below threshold - limited competition",
        "lots": [
            {
                "id": "1",
                "status": "complete"
            }
        ]
    },
    "awards": [
        {
            "id": "1",
            "status": "active",
            "mainProcurementCategory": "services",
            "suppliers": [
                {
                    "id": "GB-PPON-PCHM-2474-PGZV",
                    "name": "SocialSignin Ltd (Trading as Orlo)"
                }
            ],
            "items": [
                {
                    "id": "1",
                    "additionalClassifications": [
                        {
                            "scheme": "CPV",
                            "id": "72000000",
                            "description": "IT services: consulting, software development, Internet and support"
                        }
                    ],
                    "deliveryAddresses": [
                        {
                            "region": "UKI41",
                            "country": "GB",
                            "countryName": "United Kingdom"
                        }
                    ],
                    "relatedLot": "1"
                }
            ],
            "relatedLots": [
                "1"
            ]
        }
    ],
    "contracts": [
        {
            "id": "1",
            "awardID": "1",
            "title": "Social Media Management Tool",
            "status": "active",
            "period": {
                "startDate": "2026-06-08T00:00:00+01:00",
                "endDate": "2029-06-07T23:59:59+01:00"
            },
            "value": {
                "amountGross": 52000,
                "amount": 41600,
                "currency": "GBP"
            },
            "aboveThreshold": false,
            "dateSigned": "2026-05-20T00:00:00+01:00",
            "documents": [
                {
                    "id": "051217-2026",
                    "documentType": "contractNotice",
                    "noticeType": "UK7",
                    "description": "Contract details notice on Find a Tender",
                    "url": "https://www.find-tender.service.gov.uk/Notice/051217-2026",
                    "datePublished": "2026-06-01T10:04:02+01:00",
                    "format": "text/html"
                }
            ]
        }
    ],
    "language": "en"
}