Notice Information
Notice Title
Asset Compliance Management Solution
Notice Description
Anchor Hanover Group is the largest not-for-profit provider of housing and care for older people in England. We manage nearly 55,000 rented and homeownership homes across approximately 1,700 sites plus 120 care homes, serving more than 65,000 residents. Summary of Requirements Keeping residents safe is a priority for us and following a recent regulatory downgrade we are seeking an asset compliance management solution that enables proactive, automated, and auditable management of statutory compliance across our asset portfolio, supporting current "Big 6" compliance areas and future expansion. 1. Compliance Automation & Scheduling * Automatically validate asset/component data against compliance requirements (using a master data source) * Schedule inspections and servicing based on configurable business rules (e.g. gas, electrical cycles) * Automatically trigger next due dates following completion of inspections * Provide operational alerts for upcoming, due, and overdue activities 2. Certificate & Data Intelligence * Automate ingestion and reading of compliance certificates/reports (across all Big 6 areas) * Validate certificate data to confirm accuracy, completeness, and compliance * Analyse certificate outputs to identify required remedial actions 3. Remedial Action Management * Automatically generate remedial actions from inspection/certificate outcomes * Enable actions to: o Create internal tasks for colleagues, or o Generate work orders (via integrated system) for external suppliers (e.g. for quotation/works) * Support end-to-end traceability, including reconciliation of completion certificates back to the original inspection 4. Workflow Automation & Exception Management * End-to-end configurable workflows for inspections, certificates, remedials, approvals, exceptions, and closures * Rules-based automated routing by compliance type, geography, risk, contractor, or team * Exception queues for: o failed validations o unmatched certificates o duplicate records o overdue actions o disputed completions o incomplete submissions * Automated escalations to named roles based on SLA or risk thresholds * Approval workflows for high-risk actions, overrides, waivers, or manual date changes 5. Compliance Status Reporting * Provide real-time compliance status reporting * Track work order status alongside compliance status 6. Mobile & Data Capture * Enable staff to capture and update compliance data on-site (e.g. FRA) * The solution shall prevent duplicate data creation through automated validation, integration, and single-point data entry. 7. Integration & Architecture * Integrate seamlessly with Anchor's enterprise integration layer (Azure) and surrounding systems * Support integration with: o master asset/property/component data source o work order management system o document/data ingestion services o reporting/data platform o identity and access management services * Support reliable, secure, near real-time exchange of data across systems * Minimise manual rekeying and duplicate data entry through automation and event-driven processing where appropriate * Support inbound and outbound APIs and/or message-based integration patterns * Provide robust error handling, in line with reliability requirements defined in Section 12 * Ensure data exchanged between systems is in line with audit and traceability requirements defined in Section 11 8. Availability & Performance * Be available and accessible to Anchor colleagues for the stated availability targets. The availability target offered by the solution should be made clear at the point of pre-market engagement (E.G 99.9%, 99.99% etc). Anchor will seek assurances through our non-functional requirements of the ability to monitor and report upon solution availability over the course of the solution lifecycle. * Support up to 2000 concurrent users with transaction volumes (includes document uploads) volumes of approx. 170,000+ per annum without material degradation in performance. Anchor will seek assurances through our non-functional requirements of the ability to monitor and report upon solution capacity and performance over the course of the solution lifecycle. * Standard user interactions and dashboard load times shall perform within agreed response time thresholds. Anchor will seek assurances through our non-functional requirements of the ability to monitor and report upon system transactions performance over the course of the solution lifecycle. 9. User Experience / Usability * An intuitive and role-based user experience tailored to different user groups * Minimal-click processes for core tasks such as reviewing due work, uploading evidence, updating outcomes, and managing exceptions * Personalised homepages/dashboards for compliance managers, operatives, contractors, and senior leaders * Visibility across all assets, compliance types, properties, and sites providing search, filtering, and drill-down functionality across large volumes of records * Clear visual indicators for risk, overdue status, missing evidence, and non-compliance * Guided workflows and prompts to reduce training effort and user error * Consistent experience across desktop, tablet, and mobile devices 10. Security & Access Control * Support role-based access control and support segregation of duties between internal users, approvers, administrators, and external contractors * Integrate with Anchor's corporate identity and authentication services (e.g. SSO) * Encrypt data in transit and at rest * Maintain full security logging of user access and privileged actions * Restrict access to only the data, sites, and functions relevant to a user's role * Support secure API authentication and authorisation for system integrations * Support environment separation across development, test, and production * Provide capability for retention controls, archival, and secure disposal aligned to policy * Support vulnerability management, patching, and secure configuration * Provide assurance evidence for security and operational controls where required 11. Audit, Assurance & Data Integrity * Maintain a full audit trail of all system activity (user, date, time, changes), all key transactions, changes, system decisions, and manual overrides shall be fully traceable. * Support demonstrable compliance and traceability for audit and regulatory purposes 12. Reliability * Provide resilient processing for integrations, workflows, and document ingestion, including retries and recovery from transient failures. * No compliance-critical transaction shall be lost without detection, system alerting, and recovery capability. 13. Configurability * Business rules, compliance cycles, workflow routes, alert thresholds, and dashboards should be configurable without major redevelopment. 14. Supportability * Provide monitoring, system alerts, diagnostics, and administrative tooling to support operational management. * The solution provider shall provide assurances in the capability to communicate and collaborate across alerting, diagnostics, triage, and service changes appropriately through alignment with Anchors core technology processes. 15. Scalability * Flexible solution capable of: o Supporting future compliance areas beyond the Big 6 o Adapting to changing regulatory requirements Key Outcome The solution should enable proactive compliance management, reduce manual effort, improve data accuracy, and provide confidence in regulatory adherence and performance visibility across the organisation by June 2027.
Planning Information
Pre-market engagement will be in the form of a one hour presentation/webinar (with an opportunity for Q&A at the end) to interested parties giving an overview of our requirements which will start to form the basis of dialogue with interested parties. The online presentation/webinar will be held on MS Teams between 13.00 and 14.00 on the 16th June 2026. The link to join the presentation is below and those wishing to join are asked to email allen.norman@anchor.org.uk. This is not mandatory but is appreciated to give an indication of attendee numbers. Join: https://teams.microsoft.com/meet/35682528183878?p=5D10g6DbX7GiWttJAF Should you be unable to attend this meeting, we will be able to provide a recorded version after upon request. To help us refine our requirements we will be inviting all interested parties to submit a brief, 1-2 page Capability and Feedback Summary. Please structure your response around the following key areas based on the provided scope of requirements in the description and following our presentation: • Core Solution Alignment: A brief overview of your standard software capabilities and whether you can deliver our core compliance workflows out-of-the-box (SaaS) or via configuration • Delivery & Implementation Feasibility: A realistic estimation of your standard deployment, data migration, onboarding timelines and service wrap around including integrations/bespoke interfaces, testing and training • Market Feedback: Any constructive feedback on our draft scope, including identifying any requirements you view as overly restrictive, missing, or technically unviable Please respond by lunchtime 19th June 2026 to allen.norman@anchor.org.uk where Anchor will use a targeted approach to allocate slots and will prioritise suppliers whose 1-2 page Capability and Feedback Summaries most closely meet the above areas. This exercise is strictly for market research and requirement-gathering purposes. Your response will not be scored, graded, or used to select or disqualify suppliers for the future formal tender. Choosing not to submit a 1-2 page summary will not disadvantage your organisation in any future formal procurement process. Anchor will then be hosting a face to face 1-2-1 session at either Anchor Hanover Group Bradford or London Office dated 24th June 2026 (also 25th June 2026 depending on numbers) for some of the interested parties. This 1-2-1 session will include a short supplier presentation, interview questions (shared beforehand) and a demonstration of your system. This will be an opportunity for the market to have a two-way dialogue with the Anchor team to understand and help shape the requirements and strategy for the procurement and to also comment on the proposed procurement process. It will also allow Anchor to understand the capacity and capability of the market and the art of the possible. Any findings during these sessions which are relevant to the tender will be made clear and accessible to all participants during the submissions period. The procurement process is estimated to start early Aug 2026 with mobilisation starting early 2027.
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-h6vhtk-06abe5
- Publication Source
- Find A Tender Service
- Latest Notice
- https://www.find-tender.service.gov.uk/Notice/052082-2026
- Current Stage
- Planning
- All Stages
- Planning
Procurement Classification
- Notice Type
- UK2 - Preliminary Market Engagement Notice
- Procurement Type
- Standard
- Procurement Category
- Goods
- Procurement Method
- Not Specified
- Procurement Method Details
- Not specified
- Tender Suitability
- SME
- Awardee Scale
- Not specified
Common Procurement Vocabulary (CPV)
- CPV Divisions
48 - Software package and information systems
-
- CPV Codes
48170000 - Compliance software package
48517000 - IT software package
Notice Value(s)
- Tender Value
- £1,440,000 £1M-£10M
- Lots Value
- Not specified
- Awards Value
- Not specified
- Contracts Value
- Not specified
Notice Dates
- Publication Date
- 2 Jun 20262 days ago
- Submission Deadline
- Not specified
- Future Notice Date
- 3 Aug 20262 months to go
- Award Date
- Not specified
- Contract Period
- 11 Jan 2027 - 10 Jan 2030 3-4 years
- Recurrence
- Not specified
Notice Status
- Tender Status
- Planning
- Lots Status
- Planning
- Awards Status
- Not Specified
- Contracts Status
- Not Specified
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- ANCHOR HANOVER GROUP
- Contact Name
- Available with D3 Tenders Premium →
- Contact Email
- Available with D3 Tenders Premium →
- Contact Phone
- Available with D3 Tenders Premium →
Buyer Location
- Locality
- BRADFORD
- Postcode
- BD1 2ST
- Post Town
- Bradford
- Country
- England
-
- Major Region (ITL 1)
- TLE Yorkshire and The Humber
- Basic Region (ITL 2)
- TLE4 West Yorkshire
- Small Region (ITL 3)
- TLE41 Bradford
- Delivery Location
- TLC North East (England), TLD North West (England), TLE Yorkshire and The Humber, TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLI London, TLJ South East (England), TLK South West (England)
-
- Local Authority
- Bradford
- Electoral Ward
- City
- Westminster Constituency
- Bradford West
Further Information
Notice Documents
-
https://www.find-tender.service.gov.uk/Notice/052082-2026
2nd June 2026 - Preliminary market engagement notice on Find a Tender
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
{
"tag": [
"compiled"
],
"id": "ocds-h6vhtk-06abe5-2026-06-02T17:24:17+01:00",
"date": "2026-06-02T17:24:17+01:00",
"ocid": "ocds-h6vhtk-06abe5",
"initiationType": "tender",
"parties": [
{
"id": "GB-MPR-7843",
"name": "Anchor Hanover Group",
"identifier": {
"scheme": "GB-MPR",
"id": "7843"
},
"additionalIdentifiers": [
{
"scheme": "GB-PPON",
"id": "PYBH-1339-MTCJ"
}
],
"address": {
"streetAddress": "2 Godwin Street",
"locality": "Bradford",
"postalCode": "BD1 2ST",
"country": "GB",
"countryName": "United Kingdom",
"region": "UKE41"
},
"contactPoint": {
"email": "allen.norman@anchor.org.uk"
},
"roles": [
"buyer"
],
"details": {
"url": "http://www.anchor.org.uk/",
"classifications": [
{
"id": "publicAuthoritySubCentralGovernment",
"scheme": "UK_CA_TYPE",
"description": "Public authority - sub-central government"
}
]
}
}
],
"buyer": {
"id": "GB-MPR-7843",
"name": "Anchor Hanover Group"
},
"planning": {
"milestones": [
{
"id": "engagement",
"type": "engagement",
"description": "Pre-market engagement will be in the form of a one hour presentation/webinar (with an opportunity for Q&A at the end) to interested parties giving an overview of our requirements which will start to form the basis of dialogue with interested parties. The online presentation/webinar will be held on MS Teams between 13.00 and 14.00 on the 16th June 2026. The link to join the presentation is below and those wishing to join are asked to email allen.norman@anchor.org.uk. This is not mandatory but is appreciated to give an indication of attendee numbers. Join: https://teams.microsoft.com/meet/35682528183878?p=5D10g6DbX7GiWttJAF Should you be unable to attend this meeting, we will be able to provide a recorded version after upon request. To help us refine our requirements we will be inviting all interested parties to submit a brief, 1-2 page Capability and Feedback Summary. Please structure your response around the following key areas based on the provided scope of requirements in the description and following our presentation: * Core Solution Alignment: A brief overview of your standard software capabilities and whether you can deliver our core compliance workflows out-of-the-box (SaaS) or via configuration * Delivery & Implementation Feasibility: A realistic estimation of your standard deployment, data migration, onboarding timelines and service wrap around including integrations/bespoke interfaces, testing and training * Market Feedback: Any constructive feedback on our draft scope, including identifying any requirements you view as overly restrictive, missing, or technically unviable Please respond by lunchtime 19th June 2026 to allen.norman@anchor.org.uk where Anchor will use a targeted approach to allocate slots and will prioritise suppliers whose 1-2 page Capability and Feedback Summaries most closely meet the above areas. This exercise is strictly for market research and requirement-gathering purposes. Your response will not be scored, graded, or used to select or disqualify suppliers for the future formal tender. Choosing not to submit a 1-2 page summary will not disadvantage your organisation in any future formal procurement process. Anchor will then be hosting a face to face 1-2-1 session at either Anchor Hanover Group Bradford or London Office dated 24th June 2026 (also 25th June 2026 depending on numbers) for some of the interested parties. This 1-2-1 session will include a short supplier presentation, interview questions (shared beforehand) and a demonstration of your system. This will be an opportunity for the market to have a two-way dialogue with the Anchor team to understand and help shape the requirements and strategy for the procurement and to also comment on the proposed procurement process. It will also allow Anchor to understand the capacity and capability of the market and the art of the possible. Any findings during these sessions which are relevant to the tender will be made clear and accessible to all participants during the submissions period. The procurement process is estimated to start early Aug 2026 with mobilisation starting early 2027.",
"dueDate": "2026-06-12T23:59:59+01:00",
"status": "scheduled"
}
],
"documents": [
{
"id": "052082-2026",
"documentType": "marketEngagementNotice",
"noticeType": "UK2",
"description": "Preliminary market engagement notice on Find a Tender",
"url": "https://www.find-tender.service.gov.uk/Notice/052082-2026",
"datePublished": "2026-06-02T17:24:17+01:00",
"format": "text/html"
}
]
},
"tender": {
"id": "Project 00199",
"legalBasis": {
"id": "2023/54",
"scheme": "UKPGA",
"uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents"
},
"title": "Asset Compliance Management Solution",
"description": "Anchor Hanover Group is the largest not-for-profit provider of housing and care for older people in England. We manage nearly 55,000 rented and homeownership homes across approximately 1,700 sites plus 120 care homes, serving more than 65,000 residents. Summary of Requirements Keeping residents safe is a priority for us and following a recent regulatory downgrade we are seeking an asset compliance management solution that enables proactive, automated, and auditable management of statutory compliance across our asset portfolio, supporting current \"Big 6\" compliance areas and future expansion. 1. Compliance Automation & Scheduling * Automatically validate asset/component data against compliance requirements (using a master data source) * Schedule inspections and servicing based on configurable business rules (e.g. gas, electrical cycles) * Automatically trigger next due dates following completion of inspections * Provide operational alerts for upcoming, due, and overdue activities 2. Certificate & Data Intelligence * Automate ingestion and reading of compliance certificates/reports (across all Big 6 areas) * Validate certificate data to confirm accuracy, completeness, and compliance * Analyse certificate outputs to identify required remedial actions 3. Remedial Action Management * Automatically generate remedial actions from inspection/certificate outcomes * Enable actions to: o Create internal tasks for colleagues, or o Generate work orders (via integrated system) for external suppliers (e.g. for quotation/works) * Support end-to-end traceability, including reconciliation of completion certificates back to the original inspection 4. Workflow Automation & Exception Management * End-to-end configurable workflows for inspections, certificates, remedials, approvals, exceptions, and closures * Rules-based automated routing by compliance type, geography, risk, contractor, or team * Exception queues for: o failed validations o unmatched certificates o duplicate records o overdue actions o disputed completions o incomplete submissions * Automated escalations to named roles based on SLA or risk thresholds * Approval workflows for high-risk actions, overrides, waivers, or manual date changes 5. Compliance Status Reporting * Provide real-time compliance status reporting * Track work order status alongside compliance status 6. Mobile & Data Capture * Enable staff to capture and update compliance data on-site (e.g. FRA) * The solution shall prevent duplicate data creation through automated validation, integration, and single-point data entry. 7. Integration & Architecture * Integrate seamlessly with Anchor's enterprise integration layer (Azure) and surrounding systems * Support integration with: o master asset/property/component data source o work order management system o document/data ingestion services o reporting/data platform o identity and access management services * Support reliable, secure, near real-time exchange of data across systems * Minimise manual rekeying and duplicate data entry through automation and event-driven processing where appropriate * Support inbound and outbound APIs and/or message-based integration patterns * Provide robust error handling, in line with reliability requirements defined in Section 12 * Ensure data exchanged between systems is in line with audit and traceability requirements defined in Section 11 8. Availability & Performance * Be available and accessible to Anchor colleagues for the stated availability targets. The availability target offered by the solution should be made clear at the point of pre-market engagement (E.G 99.9%, 99.99% etc). Anchor will seek assurances through our non-functional requirements of the ability to monitor and report upon solution availability over the course of the solution lifecycle. * Support up to 2000 concurrent users with transaction volumes (includes document uploads) volumes of approx. 170,000+ per annum without material degradation in performance. Anchor will seek assurances through our non-functional requirements of the ability to monitor and report upon solution capacity and performance over the course of the solution lifecycle. * Standard user interactions and dashboard load times shall perform within agreed response time thresholds. Anchor will seek assurances through our non-functional requirements of the ability to monitor and report upon system transactions performance over the course of the solution lifecycle. 9. User Experience / Usability * An intuitive and role-based user experience tailored to different user groups * Minimal-click processes for core tasks such as reviewing due work, uploading evidence, updating outcomes, and managing exceptions * Personalised homepages/dashboards for compliance managers, operatives, contractors, and senior leaders * Visibility across all assets, compliance types, properties, and sites providing search, filtering, and drill-down functionality across large volumes of records * Clear visual indicators for risk, overdue status, missing evidence, and non-compliance * Guided workflows and prompts to reduce training effort and user error * Consistent experience across desktop, tablet, and mobile devices 10. Security & Access Control * Support role-based access control and support segregation of duties between internal users, approvers, administrators, and external contractors * Integrate with Anchor's corporate identity and authentication services (e.g. SSO) * Encrypt data in transit and at rest * Maintain full security logging of user access and privileged actions * Restrict access to only the data, sites, and functions relevant to a user's role * Support secure API authentication and authorisation for system integrations * Support environment separation across development, test, and production * Provide capability for retention controls, archival, and secure disposal aligned to policy * Support vulnerability management, patching, and secure configuration * Provide assurance evidence for security and operational controls where required 11. Audit, Assurance & Data Integrity * Maintain a full audit trail of all system activity (user, date, time, changes), all key transactions, changes, system decisions, and manual overrides shall be fully traceable. * Support demonstrable compliance and traceability for audit and regulatory purposes 12. Reliability * Provide resilient processing for integrations, workflows, and document ingestion, including retries and recovery from transient failures. * No compliance-critical transaction shall be lost without detection, system alerting, and recovery capability. 13. Configurability * Business rules, compliance cycles, workflow routes, alert thresholds, and dashboards should be configurable without major redevelopment. 14. Supportability * Provide monitoring, system alerts, diagnostics, and administrative tooling to support operational management. * The solution provider shall provide assurances in the capability to communicate and collaborate across alerting, diagnostics, triage, and service changes appropriately through alignment with Anchors core technology processes. 15. Scalability * Flexible solution capable of: o Supporting future compliance areas beyond the Big 6 o Adapting to changing regulatory requirements Key Outcome The solution should enable proactive compliance management, reduce manual effort, improve data accuracy, and provide confidence in regulatory adherence and performance visibility across the organisation by June 2027.",
"items": [
{
"id": "1",
"additionalClassifications": [
{
"scheme": "CPV",
"id": "48170000",
"description": "Compliance software package"
},
{
"scheme": "CPV",
"id": "48517000",
"description": "IT software package"
}
],
"deliveryAddresses": [
{
"region": "UKC",
"country": "GB",
"countryName": "United Kingdom"
},
{
"region": "UKD",
"country": "GB",
"countryName": "United Kingdom"
},
{
"region": "UKE",
"country": "GB",
"countryName": "United Kingdom"
},
{
"region": "UKF",
"country": "GB",
"countryName": "United Kingdom"
},
{
"region": "UKG",
"country": "GB",
"countryName": "United Kingdom"
},
{
"region": "UKH",
"country": "GB",
"countryName": "United Kingdom"
},
{
"region": "UKI",
"country": "GB",
"countryName": "United Kingdom"
},
{
"region": "UKJ",
"country": "GB",
"countryName": "United Kingdom"
},
{
"region": "UKK",
"country": "GB",
"countryName": "United Kingdom"
}
],
"relatedLot": "1"
}
],
"value": {
"amountGross": 1728000,
"amount": 1440000,
"currency": "GBP"
},
"mainProcurementCategory": "goods",
"aboveThreshold": true,
"lots": [
{
"id": "1",
"suitability": {
"sme": true
},
"contractPeriod": {
"startDate": "2027-01-11T00:00:00Z",
"endDate": "2030-01-10T23:59:59Z",
"maxExtentDate": "2035-01-10T23:59:59Z"
},
"hasRenewal": true,
"status": "planning"
}
],
"communication": {
"futureNoticeDate": "2026-08-03T23:59:59+01:00"
},
"status": "planning"
},
"language": "en"
}