This public procurement record has 2 releases in its history.

Tender

25 Jun 2026 at 17:08

Planning

05 Jun 2026 at 14:24

Summary of the contracting process

Karbon Homes, a sub-central government public authority, is inviting tenders for a window cleaning service across its residential and corporate property portfolio located in the North East of England, including Northumberland, Newcastle, Leazes, North Tyneside, Durham, Gateshead, South Tyne, and Teesside. The procurement process is currently in the tender stage, with the submission deadline set for 21 July 2026. This open procedure aims to secure qualified contractors to deliver high-quality and reliable services with significant flexibility for additional needs. The estimated contract value is £450,000, and services are expected to commence on 1 April 2027, lasting until 31 March 2029, with potential extensions available.

This tender presents various opportunities for business growth, particularly for businesses specialising in cleaning services with capabilities for large-scale projects. Given the division of the contract into three independent Lots, smaller businesses have a competitive advantage, especially those with experience in regional service delivery. The award criteria focus on a balance of price and quality, with additional emphasis on social value, making it an attractive proposition for businesses committed to social responsibility and community engagement. This tender offers not only direct business benefits but also sets the stage for long-term partnership and market exposure in an essential industry category.

How relevant is this notice?

Notice Title

Window Cleaning

Notice Description

Karbon Homes is seeking to appoint suitably qualified and experienced contractors to deliver a high-quality, reliable window cleaning service across its residential and corporate property portfolio. The contract will cover the provision of window cleaning services to: * Residential communal properties * Office buildings * Other premises accessed by staff, customers, or members of the public The services shall include, but are not limited to: * Cleaning of all accessible windows and associated glass surfaces * Provision of all necessary labour, equipment, and cleaning materials * Use of appropriate cleaning methods, including water-fed pole systems where applicable Prior to contract commencement, Karbon Homes will issue a detailed property schedule outlining: * Locations * Service frequencies * Property-specific requirements (where applicable) The contractor will be expected to plan and deliver services in accordance with this schedule while maintaining flexibility to respond to changing operational needs. Karbon Homes envisaged that this contract will be divided into the following Lots: LOT 1 - Northumberland LOT 2 - Newcastle, Leazes, North Tyneside LOT 3 - Durham, Gateshead, South Tyne and Teesside Bidders may submit tenders for one, multiple, or all Lots. Each Lot will be evaluated independently. All documents relating to this tender are available to download from the Panacea e-Sourcing portal. Submission Instructions: Electronically via the e-Sourcing portal. Suppliers must submit one copy of their tender electronically, with any additional documents required or requested. Documents must be compatible with Microsoft Office or Adobe/PDF. Should you require technical support with the e-Sourcing portal please email them directly at: * Email: support@panacea-software.com * Phone: 0207 976 0116 Tenders must be submitted using the above e-Sourcing portal. Tenders submitted via postal, or email methods will not be accepted.

Lot Information

Northumberland

A suitably qualified and experienced Service Provider required to deliver a high-quality, reliable window cleaning service across Karbon Homes' residential and corporate property portfolio for Lot 1 area.

Renewal: An option for extension for up to 12-months on 2 occasions.

Newcastle, Leazes, North Tyneside

A suitably qualified and experienced Service Provider required to deliver a high-quality, reliable window cleaning service across Karbon Homes' residential and corporate property portfolio for Lot 2 area.

Renewal: An option for extension for up to 12-months on 2 occasions.

Durham, Gateshead, South Tyne and Teesside

A suitably qualified and experienced Service Provider required to deliver a high-quality, reliable window cleaning service across Karbon Homes' residential and corporate property portfolio for Lot 3 area.

Renewal: An option for extension for up to 12-months on 2 occasions.

Planning Information

Karbon Homes has issued an information document outlining the service scope, delivery areas, and proposed timeline for the upcoming tender. All interested parties are invited to review the PME information document and complete the response form via the Panacea e-portal. The deadline for submissions is Friday, 12 June 2026 at 5:00 PM.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06aed9
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/060031-2026
Current Stage
Tender
All Stages
Planning, Tender

Procurement Classification

Notice Type
UK4 - Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

90 - Sewage, refuse, cleaning and environmental services


CPV Codes

90911000 - Accommodation, building and window cleaning services

Notice Value(s)

Tender Value
£375,000 £100K-£500K
Lots Value
£374,999 £100K-£500K
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
25 Jun 20262 months ago
Submission Deadline
21 Jul 2026Expired
Future Notice Date
17 Jun 2026Expired
Award Date
Not specified
Contract Period
1 Apr 2027 - 31 Mar 2029 2-3 years
Recurrence
2030-06-03

Notice Status

Tender Status
Active
Lots Status
Active
Awards Status
Not Specified
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
Karbon Homes
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
NEWCASTLE UPON TYNE
Postcode
NE12 8EG
Postcode Area
Newcastle upon Tyne
Country
England

Major Region (ITL 1)
TLC North East (England)
Basic Region (ITL 2)
TLC4 Northumberland, Durham and Tyne & Wear
Small Region (ITL 3)
TLC43 Tyneside
Delivery Location
TLC North East (England), TLE Yorkshire and The Humber

Local Authority
North Tyneside
Electoral Ward
Longbenton & Benton
Westminster Constituency
Newcastle upon Tyne North

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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