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24/7 365 IT Security Operations Centre

ROYAL AIR FORCE MUSEUM

This public procurement record has 1 release in its history.

Award

08 Jun 2026 at 09:21

UK7 - Contract Details Notice
Summary of the contracting process

The procurement process undertaken by the Royal Air Force Museum, a public authority under the central government of the United Kingdom, involves the establishment of a "24/7 365 IT Security Operations Centre." This procurement, categorized under system and support services and technical computer support services, has the goal of providing continuous monitoring and incident response across the museum's information systems. The contract has an award date of 8th June 2026, is located in London, with services extending across various regions of the UK including UKC, UKD, UKE, UKF, UKG, UKH, UKI, UKJ, and UKK. This tender follows a limited procurement method with below-threshold competition, and the contract, awarded to Softcat PLC, is active from 30th April 2026 until 30th April 2029.

This tender presents significant growth opportunities for businesses specializing in IT security and systems management, particularly those capable of delivering round-the-clock security operations and incident response services. Companies that can provide robust and continuous IT security solutions, as well as those experienced in simulating and responding to security incidents, would find this contract especially fitting. The procurement's specific need for comprehensive IT security oversight across multiple UK regions offers additional avenues for businesses with a wide operational footprint. Softcat PLC, being a large-scale supplier, suggests that the competition favoured established entities with comprehensive service delivery capabilities in the IT sector. This contract also includes potential options for enhancing incident response coverage, further underscoring opportunities for firms with advanced IT security expertise.

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Notice Information

Notice Title

24/7 365 IT Security Operations Centre

Notice Description

Provision of security operations centre services to deliver continuous monitoring and incident response services across the Museum's information systems environment. The service must operate 24 hours per day, 7 days per week, 365 days per year.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06af4b
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/053597-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Limited
Procurement Method Details
Below threshold - limited competition
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72250000 - System and support services

72611000 - Technical computer support services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£150,000 £100K-£500K

Notice Dates

Publication Date
8 Jun 20262 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
30 Apr 20263 months ago
Contract Period
30 Apr 2026 - 30 Apr 2029 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
ROYAL AIR FORCE MUSEUM
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
NW9 5LL
Postcode Area
North West London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI7 Outer London - West and North West
Small Region (ITL 3)
TLI71 Barnet
Delivery Location
Not specified
Local Authority
Barnet
Electoral Ward
Colindale North
Westminster Constituency
Hendon

Supplier Information

Number of Suppliers
1
Supplier Name

Softcat PLC

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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