This public procurement record has 1 release in its history.

Award

09 Jun 2026 at 08:38

Summary of the contracting process

The procurement process for the "TSM survey" has been successfully completed by the Durham Aged Mineworkers' Homes Association, a sub-central government public authority based in Chester-le-Street, United Kingdom. The initiative aimed to conduct an independent resident survey focused on Tenant Satisfaction Measures. The direct award contract, facilitated under UK legislation 2023/54, was valued at £63,292.60 with a total gross amount of £75,951.12, awarded to Acuity Research & Practice Ltd. The contract is set to commence on 14th August 2026 and conclude on 13th August 2031, covering services within the research consultancy sector with specific attention to service satisfaction in the region coded as UKC.

This tender presents considerable opportunities for businesses specialising in research and consultancy services, particularly those with expertise in customer satisfaction and public housing surveys. SMEs like Acuity Research & Practice Ltd, which successfully secured this contract, demonstrate the potential for growth and partnership in similar public procurement projects. Businesses equipped with the technical skill set to provide insights on housing services and regulatory compliance are well-positioned to benefit from such contracts. The procurement method, characterised by a direct award for technical reasons, underscores the importance of tailored expertise and the capacity to swiftly meet regulatory expectations.

How relevant is this notice?

Notice Title

TSM survey

Notice Description

To undertake an independent resident survey to collect Tenant Satisfaction Measures (TSM) and help DAMHA meet regulatory requirements. The survey will provide DAMHA with insight into the how satisfied residents are with their homes and the services provided by their landlord.

Procurement Information

N/A

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06b071
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/054078-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK5 - Transparency Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Direct award
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

73 - Research and development services and related consultancy services


CPV Codes

73210000 - Research consultancy services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
£63,292 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
9 Jun 20262 weeks ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
9 Jun 20262 weeks ago
Contract Period
13 Aug 2026 - 13 Aug 2031 Over 5 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Pending
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
DURHAM AGED MINEWORKERS' HOMES ASSOCIATION
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
CHESTER-LE-STREET
Postcode
DH3 3YH
Post Town
Durham
Country
England

Major Region (ITL 1)
TLC North East (England)
Basic Region (ITL 2)
TLC4 Northumberland, Durham and Tyne & Wear
Small Region (ITL 3)
TLC41 Durham
Delivery Location
Not specified

Local Authority
County Durham
Electoral Ward
Chester-le-Street West Central
Westminster Constituency
North Durham

Supplier Information

Number of Suppliers
1
Supplier Name

ACUITY RESEARCH & PRACTICE

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

JSON Markdown

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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