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Service Design in Government 2026

Department for Work and Pensions

This public procurement record has 2 releases in its history.

ContractTermination

05 Oct 2026 at 13:03

UK11 - Contract Termination Notice
Award

10 Jun 2026 at 15:07

UK7 - Contract Details Notice
Summary of the contracting process

The Department for Work & Pensions bought staff training services for Service Design in Government 2026. The work comprised training sessions in service design, with several three-day and two-day options and a one-day option. The programme was delivered in the United Kingdom. The award went to Software Acumen Limited, a Cambridge-based supplier. The requirement was a single lot, covering training rather than goods or construction work, and was intended to support government staff in service design. The stated session options included weekday and weekday/weekend formats, with different prices for the three-day and two-day sessions.

The procurement is complete and was awarded to Software Acumen Limited. The Department for Work & Pensions used a direct award below the threshold, without competition. The contract was signed on 10 June 2026 and ran from 23 to 25 September 2026. Its value was £11,135 excluding VAT (£13,362 including VAT). The service was procured as one lot. The published session schedule listed three three-day sessions priced at £750 and three at £800; five two-day Wednesday/Thursday sessions at £575 and five at £585; four two-day Tuesday/Friday sessions at £575; and one one-day Wednesday or Thursday session at £350. The contract was terminated; the recorded reason is that it was completed, with implementation ending on 25 September 2026.

For suppliers of staff training in service design, this award shows that the Department for Work & Pensions bought a compact, short-course programme, with multiple repeat sessions and weekday scheduling options. A credible competitor for a comparable requirement would need to organise and deliver practical training across several cohorts, offer formats ranging from one to three days, and manage a schedule that includes different weekday combinations. The successful supplier was a Cambridge-based SME, demonstrating that a smaller specialist provider can deliver this type of work. The procurement route was a below-threshold direct award without competition, so the award does not establish a competitive evaluation model or published technical accreditation requirements. The business case is strongest for providers able to deliver focused government service-design training at modest programme scale.

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Notice Information

Notice Title

Service Design in Government 2026

Notice Description

Service Design in Government 2026 23/09/2026 - 25/09/2026 3 x 3 Day PS750 3 x 3 Day PS800 5 x 2 Day W/T PS575 5 x 2 Day W/T PS585 4 x 2 Day T/F PS575 1 x 1 Day W or T PS350

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06b205
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/093815-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK11 - Contract Termination Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Below threshold - without competition
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

80 - Education and training services

CPV Codes

80511000 - Staff training services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£11,135 Under £100K

Notice Dates

Publication Date
5 Oct 20263 weeks ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
23 Sep 2026 - 25 Sep 2026 30 days
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Terminated

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Department for Work and Pensions
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
SW1H 9NA
Postcode Area
South West London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI35 Westminster and City of London
Delivery Location
Not specified
Local Authority
Westminster
Electoral Ward
St James's
Westminster Constituency
Cities of London and Westminster

Supplier Information

Number of Suppliers
1
Supplier Name

Software Acumen Limited

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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