This public procurement record has 1 release in its history.

Award

15 Jun 2026 at 07:26

Summary of the contracting process

This public procurement process, managed by Newcastle City Council, pertains to the "High Intensity User Service" project, focusing on reducing health inequalities. The procurement falls under the services industry category, specifically addressing rehabilitation services, and is located in Newcastle Upon Tyne, UKC22 region. The procurement stage has concluded with the contract awarded on 10th June 2026 and the service running until 31st March 2027. The procurement method was direct, below threshold without competition, under a light touch special regime, and the contract's total gross value is £172,422. The awarded supplier is the British Red Cross Society.

This tender opportunity offers significant growth prospects for organisations specialising in healthcare support services, especially those focusing on innovative solutions to reduce reliance on health services and manage non-medical factors impacting health. Businesses adept in working collaboratively with local authorities and community health services, particularly in rehabilitation and emergency care solutions, would find this contract highly suitable. The partnership with an esteemed entity like the British Red Cross highlights the potential for impactful community engagement and service innovation.

How relevant is this notice?

Notice Title

High Intensity User Service

Notice Description

This contract will provide services to reduce Health Inequalities by allowing High Intensity Work HIU services to support urgent and emergency care pathway pressures whilst at the same time addressing health inequalities, helping to free up front line resources to see other patients and reduce costs, focusing help for non-medical factors including age, housing instability, social isolation, loneliness, deprivation, and as well as poor physical and mental health. This provision will support reducing health inequalities and a reduction in avoidable emergency department attendances and non-elective admissions.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06b487
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/055960-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Below threshold - without competition
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services


CPV Codes

85312500 - Rehabilitation services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£172,422 £100K-£500K

Notice Dates

Publication Date
15 Jun 20261 weeks ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
9 Jun 20262 weeks ago
Contract Period
9 Jun 2026 - 31 Mar 2027 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
NEWCASTLE CITY COUNCIL
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
NEWCASTLE UPON TYNE
Postcode
NE1 8QH
Post Town
Newcastle upon Tyne
Country
England

Major Region (ITL 1)
TLC North East (England)
Basic Region (ITL 2)
TLC4 Northumberland, Durham and Tyne & Wear
Small Region (ITL 3)
TLC43 Tyneside
Delivery Location
Not specified

Local Authority
Newcastle upon Tyne
Electoral Ward
Monument
Westminster Constituency
Newcastle upon Tyne Central and West

Supplier Information

Number of Suppliers
1
Supplier Name

BRITISH RED CROSS SOCIETY

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

JSON Markdown

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-h6vhtk-06b487-2026-06-15T08:26:37+01:00",
    "date": "2026-06-15T08:26:37+01:00",
    "ocid": "ocds-h6vhtk-06b487",
    "initiationType": "tender",
    "parties": [
        {
            "id": "GB-PPON-PBHM-6848-TWYG",
            "name": "Newcastle City Council",
            "identifier": {
                "scheme": "GB-PPON",
                "id": "PBHM-6848-TWYG"
            },
            "address": {
                "streetAddress": "Civic Centre",
                "locality": "Newcastle Upon Tyne",
                "postalCode": "NE1 8QH",
                "country": "GB",
                "countryName": "United Kingdom",
                "region": "UKC22"
            },
            "contactPoint": {
                "email": "corporate.procurement.team@newcastle.gov.uk"
            },
            "roles": [
                "buyer"
            ],
            "details": {
                "url": "https://www.newcastle.gov.uk/",
                "classifications": [
                    {
                        "id": "publicAuthoritySubCentralGovernment",
                        "scheme": "UK_CA_TYPE",
                        "description": "Public authority - sub-central government"
                    }
                ]
            }
        },
        {
            "id": "GB-COH-RC000070",
            "name": "BRITISH RED CROSS SOCIETY",
            "identifier": {
                "scheme": "GB-COH",
                "id": "RC000070"
            },
            "additionalIdentifiers": [
                {
                    "scheme": "GB-CHC",
                    "id": "220949"
                }
            ],
            "address": {
                "streetAddress": "44 Moorfields",
                "locality": "London",
                "postalCode": "EC2Y 9AL",
                "country": "GB",
                "countryName": "United Kingdom",
                "region": "UKI31"
            },
            "contactPoint": {
                "email": "contracts@redcross.org.uk"
            },
            "roles": [
                "supplier"
            ],
            "details": {
                "url": "http://www.redcross.org.uk",
                "scale": "large",
                "vcse": true
            }
        }
    ],
    "buyer": {
        "id": "GB-PPON-PBHM-6848-TWYG",
        "name": "Newcastle City Council"
    },
    "tender": {
        "id": "ocds-h6vhtk-06b487",
        "legalBasis": {
            "id": "2023/54",
            "scheme": "UKPGA",
            "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents"
        },
        "title": "High Intensity User Service",
        "description": "This contract will provide services to reduce Health Inequalities by allowing High Intensity Work HIU services to support urgent and emergency care pathway pressures whilst at the same time addressing health inequalities, helping to free up front line resources to see other patients and reduce costs, focusing help for non-medical factors including age, housing instability, social isolation, loneliness, deprivation, and as well as poor physical and mental health. This provision will support reducing health inequalities and a reduction in avoidable emergency department attendances and non-elective admissions.",
        "status": "complete",
        "procurementMethod": "direct",
        "procurementMethodDetails": "Below threshold - without competition",
        "specialRegime": [
            "lightTouch"
        ],
        "lots": [
            {
                "id": "1",
                "status": "complete"
            }
        ]
    },
    "awards": [
        {
            "id": "1",
            "status": "active",
            "mainProcurementCategory": "services",
            "suppliers": [
                {
                    "id": "GB-COH-RC000070",
                    "name": "BRITISH RED CROSS SOCIETY"
                }
            ],
            "items": [
                {
                    "id": "1",
                    "additionalClassifications": [
                        {
                            "scheme": "CPV",
                            "id": "85312500",
                            "description": "Rehabilitation services"
                        }
                    ],
                    "deliveryAddresses": [
                        {
                            "region": "UKC22",
                            "country": "GB",
                            "countryName": "United Kingdom"
                        }
                    ],
                    "relatedLot": "1"
                }
            ],
            "relatedLots": [
                "1"
            ]
        }
    ],
    "contracts": [
        {
            "id": "1",
            "awardID": "1",
            "status": "active",
            "period": {
                "startDate": "2026-06-10T00:00:00+01:00",
                "endDate": "2027-03-31T23:59:59+01:00"
            },
            "value": {
                "amountGross": 172422,
                "amount": 172422,
                "currency": "GBP"
            },
            "aboveThreshold": false,
            "dateSigned": "2026-06-10T00:00:00+01:00",
            "documents": [
                {
                    "id": "A-17739",
                    "documentType": "contractSigned",
                    "url": "https://www.find-tender.service.gov.uk/Notice/Attachment/A-17739",
                    "format": "application/pdf"
                },
                {
                    "id": "055960-2026",
                    "documentType": "contractNotice",
                    "noticeType": "UK7",
                    "description": "Contract details notice on Find a Tender",
                    "url": "https://www.find-tender.service.gov.uk/Notice/055960-2026",
                    "datePublished": "2026-06-15T08:26:37+01:00",
                    "format": "text/html"
                }
            ],
            "agreedMetrics": [
                {
                    "id": "1",
                    "title": "* deliver a city-wide service working with the local authority and partners to tailor delivery to best meet population needs. This may include the delivery of targeted initiatives by group of identity, interest or locality.",
                    "observations": [
                        {
                            "id": "frequency",
                            "period": {
                                "durationInMonths": 3
                            }
                        }
                    ]
                },
                {
                    "id": "2",
                    "title": "Reduce repeat use of health services",
                    "observations": [
                        {
                            "id": "frequency",
                            "period": {
                                "durationInMonths": 3
                            }
                        }
                    ]
                },
                {
                    "id": "3",
                    "title": "* The Provider will work closely with Newcastle Treatment and Recovery, specialist drug and alcohol treatment services as well as recovery provision across the city to best meet the needs of service users",
                    "observations": [
                        {
                            "id": "frequency",
                            "period": {
                                "durationInMonths": 3
                            }
                        }
                    ]
                }
            ]
        }
    ],
    "language": "en"
}