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Request for Information for Surrey County Council Workforce Healthcare Benefit

SURREY COUNTY COUNCIL

This public procurement record has 1 release in its history.

Planning

17 Jun 2026 at 15:30

UK2 - Preliminary Market Engagement Notice
Summary of the contracting process

Surrey County Council has initiated a procurement process focused on enhancing the workforce healthcare benefits for the Surrey Fire and Rescue Service (SFRS). The process is currently in the planning stage, with a Request for Information (RFI) issued to understand the market's capability to support this initiative. The procurement falls under the services category, specifically targeting company health services. The key deadline is set for 29th June 2026, by which all potential suppliers must submit their information. This engagement, not yet at the tendering stage, aims to improve the physical and mental health support for approximately 800 SFRS employees distributed across regions UKJ25 and UKJ26 in the United Kingdom, with significant attention on operational firefighters who work in demanding environments.

This tender represents an excellent opportunity for companies specializing in healthcare services to engage with a large public authority like Surrey County Council. Businesses with innovative and flexible solutions that cater specifically to the needs of emergency service personnel, including rapid healthcare access and fitness-for-work aligned support, could find significant growth prospects. Companies that provide both in-person and remote access to healthcare services, ensuring timely interventions and support for mental and physical health, would be particularly well-positioned to compete and meet the council's needs. The RFI is part of a larger vision to enhance staff wellbeing, reduce long-term absences, and retain morale within critical frontline services, affording businesses the chance to make a meaningful impact while expanding their market presence.

How relevant is this notice?

Notice Information

Notice Title

Request for Information for Surrey County Council Workforce Healthcare Benefit

Notice Description

SCC is committed to supporting a healthy, resilient workforce, aligned to the "Surrey Way", ensuring that no one is left behind. This includes critical frontline services such as SFRS, where staff operate in physically and mentally demanding environments and require timely access to healthcare support to remain fit for duty. SFRS employ approximately 800 staff, including around 500 operational firefighters plus 50 control room staff, delivering services across a population of over 1 million residents in Surrey. This scale of workforce, combined with the physically and mentally demanding nature of firefighting roles, reinforces the need for accessible and timely healthcare support to maintain operational capacity and resilience. The workforce requires flexible and accessible healthcare provision to support different working patterns. The Council is seeking to explore a Workforce Healthcare Benefit that is tailored to the needs of its firefighter workforce. The proposed service is intended to support SFRS employees, with a primary focus on operational firefighters, and the Council is looking for a provider to deliver the following outcomes: * Support staff to remain fit for operational duties, particularly in physically demanding roles * Enable early access to healthcare, reducing delays in diagnosis and treatment * Improve return-to-work times and reduce reliance on long-term absence * Provide targeted support for physical and mental health needs, recognising the demands placed on frontline roles * Enhance overall staff wellbeing, morale, and retention * Deliver a solution that is accessible, flexible, and easy to use, including a mix of in-person and remote access, to meet the needs of a diverse and operational workforce, including both wholetime and retained firefighters * Demonstrate measurable and reportable improvements, with clear evidence of outcomes resulting from service delivery and intervention The Council is particularly interested in solutions that recognise the specific needs of emergency service personnel, including rapid access pathways and support aligned to fitness-for-work requirements.

Planning Information

Surrey County Council would like to notify you of an upcoming requirement and is seeking to understand the market's capability and appetite to support this initiative. This Request for Information (RFI) seeks information relating to the Council's Workforce Healthcare Benefit offer, with a particular focus on supporting Surrey Fire and Rescue Service (SFRS) firefighters and control room staff. The aim is to enhance staff wellbeing, improve access to timely healthcare services, and ensure employees, particularly those operating in physically and mentally demanding roles, are supported to remain fit for duty and operationally ready. Please note this is a Request for Information only and it is not a call for competition. SCC will subsequently inform the market if and/or when it is intended to go out to tender. The RFI will be published through the e-tendering platform Proactis. Suppliers who wish to respond to the RFI must do so using Proactis: https://supplierlive.proactisp2p.com/Account/Login?cid=surreycc# Please note the following project name and reference number allocated to this RFI within the e-Sourcing Portal: Project Name: SCC WT Surrey County Council Workforce Healthcare Benefit Request for Information Project Reference: RFX1000880 Please download the ' Surrey County Council Workforce Healthcare Benefit Request for Information' document and complete with the required detail. The document which can be found in the 'Documents' section. The completed document can then be submitted through the 'Dialogue' section. Please be assured that all information shared within this document will be treated as confidential and commercially sensitive information. If you require any further clarification on a question or any content of this document, please send us a direct message via the portal's messaging function. The deadline for this Request for Information is Monday 29th June 2026 at 12:00pm (midday).

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06b76e
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/057300-2026
Current Stage
Planning
All Stages
Planning

Procurement Classification

Notice Type
UK2 - Preliminary Market Engagement Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services

CPV Codes

85147000 - Company health services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
17 Jun 20261 weeks ago
Submission Deadline
Not specified
Future Notice Date
29 Jun 20264 days to go
Award Date
Not specified
Contract Period
1 Dec 2026 - 30 Nov 2029 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Planning
Lots Status
Planning
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
SURREY COUNTY COUNCIL
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
REIGATE
Postcode
RH2 8EF
Post Town
Redhill
Country
England
Major Region (ITL 1)
TLJ South East (England)
Basic Region (ITL 2)
TLJ2 Surrey, East and West Sussex
Small Region (ITL 3)
TLJ26 East Surrey
Delivery Location
TLJ25 West Surrey, TLJ26 East Surrey
Local Authority
Reigate and Banstead
Electoral Ward
South Park & Woodhatch
Westminster Constituency
Reigate

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

JSON Markdown

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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