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Cleaning Services

Wales & West Utilities Limited

This public procurement record has 3 releases in its history.

TenderUpdate

24 Aug 2026 at 08:56

UK4 - Tender Notice
Tender

17 Aug 2026 at 09:26

UK4 - Tender Notice
Planning

18 Jun 2026 at 09:24

UK2 - Preliminary Market Engagement Notice
Summary of the contracting process

Wales & West Utilities Limited is procuring cleaning services for 23 sites across Wales and the South West of England. The requirement covers routine cleaning across sites with differing service levels, ranging from one hour at Grangetown to 80 hours at Celtic Springs. The estate is divided into four regional lots: North and Mid Wales, South Wales, the West Country and the South West Peninsula. This is a cleaning services contract under the utilities regime, with the work delivered across Wales and the South West. Suppliers should be able to provide a coordinated service across multiple locations and manage varying cleaning-hour requirements. The procurement is suitable for businesses specialising in commercial or estate-wide cleaning services.

The procurement has reached tender: Wales & West Utilities invited offers through an open competitive flexible procedure, with electronic submission via its eTender portal. The tender submission deadline was 22 September 2026 at 12:00 BST. The estimated value is £3,000,000 excluding VAT, or £3,600,000 including VAT. The contract is scheduled to run from 22 February 2027 to 21 February 2030, with options to extend by four further one-year periods at the utility’s discretion. Award is expected by 15 February 2027. The process has multiple stages covering participation conditions, pre-qualification, tender evaluation, presentations, preferred bidder discussions and possible negotiation. Evaluation is weighted 50% technical quality, 40% commercial factors and 10% contracting terms. The service is split into four regional lots.

This opportunity suits cleaning contractors with the operational capacity to deliver consistent services across a dispersed, multi-site estate. Relevant capability includes diagnosing site requirements, mobilising and onboarding services, managing staff and contracts, handling waste, improving service performance and customer experience, and proposing innovation, social value and added-value services. Bidders must be prepared to price cleaner labour, including National Insurance, annual leave and pensions, as well as management, training, software, contract administration, equipment and consumables. The awarded supplier is responsible for owning and maintaining cleaning equipment. Suppliers with robust workforce planning, regional management and the ability to support different site sizes and cleaning-hour requirements will be well placed. Lot 1 is identified as suitable for small and medium-sized enterprises.

How relevant is this notice?

Notice Information

Notice Title

Cleaning Services

Notice Description

Wales and West Utilities (WWU) intend to establish an agreement for the provision of Cleaning Services across twenty-three (23) sites across Wales and the Southwest. The cleaning services are required to be undertaken across 23 sites that will be included in the scope and the number of hours of cleaning required across the sites varies between one (1) hour for Grangetown and eighty (80) hours for Celtic Springs. The sites have been split across four different Lots that are based on regions within the WWU estate. Lot 1 Northwest and Mid Wales Lot 2 South Wales Lot 3 The West Country Lot 4 Southwest Peninsula

Lot Information

Lot 1

Renewal: The duration of the contract term shall be three (3) years with the options to extend 1+1+1+1 . The utilisation of the extension shall be at WWU discretion.

Planning Information

The engagement process involved informal virtual conversations to ascertain the the proportion of the market that could cover all sites across the whole WWU geographic region. The market engagement was undertaken in compliance to the PA2023 regulations, in that no information was shared or accepted that would offer any supplier an unfair advantage. Any potential providers of cleaning services can still participate in the competitive procedure when the tender notice is published.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06b7a0
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/080141-2026
Current Stage
Tender
All Stages
Planning, Tender

Procurement Classification

Notice Type
UK4 - Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Competitive flexible procedure
Tender Suitability
SME
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

90 - Sewage, refuse, cleaning and environmental services

CPV Codes

90910000 - Cleaning services

Notice Value(s)

Tender Value
£3,000,000 £1M-£10M
Lots Value
£3,000,000 £1M-£10M
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
24 Aug 20262 days ago
Submission Deadline
22 Sep 20264 weeks to go
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
22 Feb 2027 - 21 Feb 2030 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Active
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Wales & West Utilities Limited
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
NEWPORT
Postcode
NP10 8FZ
Postcode Area
Newport
Country
Wales
Major Region (ITL 1)
TLL Wales
Basic Region (ITL 2)
TLL5 South East Wales
Small Region (ITL 3)
TLL54 Monmouthshire and Newport
Delivery Location
TLK South West (England), TLL Wales
Local Authority
Newport
Electoral Ward
Tredegar Park and Marshfield
Westminster Constituency
Newport West and Islwyn

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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