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Unpaid Carer Support Service

Midlothian Council

This public procurement record has 2 releases in its history.

Tender

21 Oct 2026 at 16:57

Tender Notice
Planning

18 Jun 2026 at 12:15

Planning Notice
Summary of the contracting process

Midlothian Council is seeking one provider to deliver community-based support for unpaid adult carers across Midlothian. The service will operate a Carer Centre and provide information and advice on issues relevant to caring, alongside individual, group and peer support. This includes helping carers complete Adult Carer Support Plans, plan for the future and access breaks from caring. The provider will help ensure carers can be identified and receive appropriate information, advice and support, in line with the council’s duties under the Carers (Scotland) Act 2016. The service is intended to improve outcomes through prevention and early intervention, and to support the Midlothian Integration Joint Board’s carer strategy and action plan. Delivery requires collaboration with the Health and Social Care Partnership, the Council and third-sector partners, and contribution to wider service and strategy development.

Midlothian Council invited offers through an open procedure for a single-provider service. The tender set a submission deadline of 27 November 2026 at 12:00 noon UTC. The estimated contract value is £3,720,798.75, with funding fixed over the contract term. The requirement is presented as one lot, covering the Carer Centre and the full range of community-based support and strategic contribution. Offers are to be submitted electronically in English. The published material describes financial viability assessment under the Council’s test and requires evidence from the tenderer’s most recent two years of audited accounts, or equivalent, together with details of significant changes since the last year end. Tenderers must also sign a commitment to work with the Council to identify and deliver community benefits. The stated assessment basis includes financial viability.

This opportunity is suited to providers with practical experience supporting unpaid adult carers and the capacity to operate a Carer Centre while delivering a varied community service. Relevant strengths include providing accessible information and advice, facilitating individual and peer or group support, and supporting carers with formal support planning, future planning and breaks from caring. Suppliers should be able to reach carers in varied roles and circumstances, including people underserved by existing services, and to work effectively with health and social care, local government and third-sector organisations. The contract also calls for the ability to contribute to service development and deliver community benefits in partnership with the Council. Bidders need financial evidence covering two recent years of audited accounts or equivalent, plus an account of significant subsequent changes; the Council’s financial viability test will be applied. No particular accreditation or staff qualification is stated.

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Notice Information

Notice Title

Unpaid Carer Support Service

Notice Description

Midlothian Council seeks a single Provider to be the main service delivering a range of community based unpaid carer support services to relevant carers in Midlothian. The services will support carers in a range of carer roles and circumstances, including carers who are currently underserved within services. The service contract is focussed on delivery of Midlothian Integration Joint Board (IJB) Unpaid Carer Strategy (2025-28), and the Provider will support development and delivery of future strategies in place during the duration of the contract. The Provider is expected to work collaboratively with statutory and Third Sector Providers in Midlothian. The funding to support the contract is fixed over the term.

Lot Information

Lot 1

The Authority seeks proposals for unpaid carer support services to implement the Midlothian Integration Joint Board (IJB) Unpaid Carer Strategy (2025-2028) and Action Plan, and Midlothian Integration Joint Board (IJB) Strategic Plan, delivering on priorities and improve outcomes for carers through prevention and early intervention community-based support services. The service will include the operation of a Carer Centre and a range of services offering support to adult carers in a variety of caring roles and circumstances. Services will work collaboratively with others (Health and Social Care Partnership (HSCP), Council, and Third Sector partners) to be part of a network of carer support, ensuring carers receive the right support, in the right place, at the right time. The service is being commissioned to undertake direct service delivery that will meet the local authority duties under the Carers (Scotland) Act 2016, by delivering services to meet identified requirements; including the right to be identified, offered an Adult Carer Support Plan (ACSP), and access to information, advice, and support. Services are being commissioned with the intention of delivering services and outcomes for carers based on the Midlothian IJB Unpaid Carer Strategy 2025-28. Areas of service include: - Information and advice services covering a range of themes relevant to the caring role. - Delivering opportunities for individual, group and peer, carer support including completion of Adult Carer Support Plans, future planning, and breaks from caring. - Participation in and contribution to activities supporting strategic development and delivery of services and strategies in Midlothian for carers and the wider community.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06b7f6
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/099692-2026
Current Stage
Tender
All Stages
Planning, Tender

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services

CPV Codes

85000000 - Health and social work services

85300000 - Social work and related services

Notice Value(s)

Tender Value
£3,720,798 £1M-£10M
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
21 Oct 20265 days ago
Submission Deadline
27 Nov 20262 months to go
Future Notice Date
7 Sep 2026Expired
Award Date
Not specified
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Active
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Midlothian Council
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
DALKEITH
Postcode
EH22 3AA
Postcode Area
Edinburgh
Country
Scotland
Major Region (ITL 1)
TLM Scotland
Basic Region (ITL 2)
TLM1 East Central Scotland
Small Region (ITL 3)
TLM11 East Lothian and Midlothian
Delivery Location
TLM73 East Lothian and Midlothian
Local Authority
Midlothian
Electoral Ward
Dalkeith
Westminster Constituency
Midlothian

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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