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Commercial loan servicing platform

UK EXPORT FINANCE

This public procurement record has 3 releases in its history.

Award

25 Sep 2026 at 10:30

UK7 - Contract Details Notice
Award

19 Jun 2026 at 11:53

UK6 - Contract Award Notice
Award

19 Jun 2026 at 11:48

UK5 - Transparency Notice
Summary of the contracting process

UK Export Finance procured continued access to a commercial loan servicing platform while it develops an internal replacement. The requirement is for industry-specific software used to service commercial loans, rather than a general-purpose IT system. The selected platform is supplied by Fidelity Information Services, LLC. Delivery is across the United Kingdom. This requirement provides continuity of loan-servicing capability during the transition to the buyer’s own platform.

The procurement is complete: UK Export Finance made a direct award to Fidelity Information Services, LLC, and the contract was signed on 30 June 2026. The award was dated 18 June 2026. The stated rationale was to continue the existing service while the in-house replacement is completed. The contract runs from 30 January 2027 to 29 January 2029, with an option for one 12-month extension, which may be taken in monthly increments. The contract value is £3 million excluding VAT (£3.6 million including VAT). There was one lot. The procurement information does not set out evaluation criteria; the award was made by direct award to continue the existing service.

For suppliers competing when this specific loan-servicing requirement returns to market, credibility will depend on providing a platform capable of servicing commercial loans and supporting uninterrupted operations during a transition to an in-house system. The award went to a large, established information-services supplier through a direct award justified by continuation of the incumbent service, so experience delivering the existing platform and maintaining service continuity were relevant to this purchase. Suppliers should be prepared to demonstrate that their solution can meet UK Export Finance’s operational needs while its replacement capability is developed. The contract’s optional extension also indicates that continuity may be required beyond the initial service period. The procurement concerns loan-servicing software for this buyer, not software provision in general.

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Notice Information

Notice Title

Commercial loan servicing platform

Notice Description

Additional 2 years of access to loan servicing platform whilst internal replacement platform is being developed.

Procurement Information

Continuation of existing service for 2 years whilst in-house build is completed.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06b8e7
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/090860-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Goods
Procurement Method
Direct
Procurement Method Details
Direct award
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

CPV Codes

48100000 - Industry specific software package

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
£3,000,000 £1M-£10M
Contracts Value
£3,000,000 £1M-£10M

Notice Dates

Publication Date
25 Sep 20261 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
18 Jun 20264 months ago
Contract Period
30 Jan 2027 - 29 Jan 2029 2-3 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
UK EXPORT FINANCE
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
SW1A 2HQ
Postcode Area
South West London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI35 Westminster and City of London
Delivery Location
Not specified
Local Authority
Westminster
Electoral Ward
St James's
Westminster Constituency
Cities of London and Westminster

Supplier Information

Number of Suppliers
1
Supplier Name

Fidelity Information Services, LLC

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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