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NENC101 - All Age Continuing Care Complex Case Management Service (AACC/CCMS)

NHS NORTH EAST AND NORTH CUMBRIA INTEGRATED CARE BOARD

This public procurement record has 3 releases in its history.

TenderUpdate

05 Oct 2026 at 13:05

Tender Notice
Award

16 Sep 2026 at 10:46

Award Notice
Tender

22 Jun 2026 at 10:48

Tender Notice
Summary of the contracting process

NHS North East and North Cumbria Integrated Care Board commissioned an all-age continuing care complex case management service for people eligible for continuing care whose needs and community care pathways are complex. The service covers trusted assessment, transition planning, identifying suitable placements and reviewing community case management, to help ensure people’s needs are met. It is healthcare service provision delivered across North East England and Cumbria. The requirement was commissioned under the NHS Standard Contract for 2026/27.

The competitive process has been completed and the contract formally awarded to UB Healthcare Ltd. The award was confirmed on 30 September 2026; the contract was signed on 16 September 2026. The contract period is recorded as 20 September 2026 to 19 September 2027. The contract value is £1,003,000; the tender’s estimated value was £1,000,000. The process used the Provider Selection Regime and was competitive and open. The stated evaluation basis includes price, with the buyer also reporting that it assessed the specification against the PSR’s five key criteria. Six bids were recorded. The service was procured as a single lot, and variants were not permitted.

For suppliers considering similar future work for this ICB, the demonstrated requirement is specialist case management for people of all ages with continuing care eligibility and complex needs. A credible provider would need to assess individual needs, plan transitions, identify appropriate placements and provide ongoing community case management reviews, while navigating complex community care pathways. The awarded contract shows that this requirement was delivered by a small or medium-sized healthcare supplier, so this type of work is not confined to the largest providers. Suppliers should be able to demonstrate a service model capable of supporting people across the North East and Cumbria and of meeting the ICB’s specification and PSR assessment criteria. The procurement was competitive, with price among the stated evaluation considerations.

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Notice Information

Notice Title

NENC101 - All Age Continuing Care Complex Case Management Service (AACC/CCMS)

Notice Description

North East and North Cumbria Integrated Care Board (NENC ICB) (the Relevant Authority) have undertaken a competition to commission All Age Continuing Care Complex Case Management Service (AACC/CCMS) under NHS Standard Contract 26/27

Lot Information

Lot 1

NENC ICB (the Relevant Authority) have undertaken a competition to commission All Age Continuing Care Complex Case Management Service (AACC/CCMS) under NHS Standard Contract 26/27 across North East and Cumbria Individuals with Continuing Care eligibility frequently need case management support that relates to the complexity of their needs and the complex community pathways that ensure their needs are met. A case management service will be commissioned to provide trusted assessment, transition planning, placement identification and community case management review consistent with their needs. INTENTION TO AWARD NOTICE North East and North Cumbria Integrated Care Board (NENC ICB) (the Relevant Authority) intend to award a contract following a PSR2023 compliant competitive process to commission a All Age Continuing Care Complex Case Management Service (AACC/CCMS) under the NHS Standard Contract 2026/27. This is a Provider Selection Regime (PSR) Contract Notice. The awarding of this contract is subject to the Healthcare Services (Provider Selection Regime) Regulations 2023 (PSR). For the avoidance of doubt, the provisions of the Procurement Act 2023 do not apply to this award. The contract term is for an one year commencing on 01 November 2026. Standstill Period Ends 29 September 2026

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06b9d1
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/093817-2026
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services

CPV Codes

85100000 - Health services

Notice Value(s)

Tender Value
Not specified
Lots Value
£1,000,000 £1M-£10M
Awards Value
Not specified
Contracts Value
£1,003,000 £1M-£10M

Notice Dates

Publication Date
5 Oct 2026Yesterday
Submission Deadline
20 Jul 2026Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
20 Sep 2026 - 19 Sep 2027 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
NHS NORTH EAST AND NORTH CUMBRIA INTEGRATED CARE BOARD
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
SUNDERLAND
Postcode
SR5 3XB
Postcode Area
Sunderland
Country
England
Major Region (ITL 1)
TLC North East (England)
Basic Region (ITL 2)
TLC4 Northumberland, Durham and Tyne & Wear
Small Region (ITL 3)
TLC44 Sunderland
Delivery Location
TLC North East (England)
Local Authority
Sunderland
Electoral Ward
Castle
Westminster Constituency
Washington and Gateshead South

Supplier Information

Number of Suppliers
1
Supplier Name

UB Healthcare

Further Information

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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