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Care Provider Partner for Hartrigg Oaks Continuing Care Retirement Community

Joseph Rowntree Housing Trust

This public procurement record has 2 releases in its history.

Award

25 Sep 2026 at 10:16

UK6 - Contract Award Notice
Tender

23 Jun 2026 at 09:28

UK4 - Tender Notice
Summary of the contracting process

Joseph Rowntree Housing Trust appointed a provider to deliver integrated care at Hartrigg Oaks, its continuing-care retirement community in York. The community includes 152 bungalows and The Oaks, a 43-bed residential and nursing care home. Services cover domiciliary care in residents’ homes, including personal care, domestic support and round-the-clock emergency response, plus residential and nursing care at The Oaks. The provider also operates the on-site catering service and Healthy Activity Centre. The provider takes operational responsibility for care delivery, safety and quality, including clinical governance, safeguarding and regulatory compliance; JRHT retains ownership of the estate. This is a combined elderly welfare, home-care and residential nursing service, rather than a standalone care-home contract.

The procurement is complete and the contract was awarded to Shaw Healthcare Limited on 25 September 2026. The award value is £69.25 million. The contract is due to run from 10 January 2027 to 11 January 2037, with an option for JRHT to extend it by up to five years, subject to satisfactory performance and JRHT’s discretion. The estimated procurement value was £70 million. JRHT used an open competitive flexible procedure. Evaluation weighted the technical questionnaire at 60% and the commercial evaluation at 40%; two bids were received and one reached the final stage. This was a single-lot contract. Economic and technical selection requirements were set out in the tender instructions.

This award demonstrates demand for an integrated operator able to manage domiciliary, residential and nursing care across a retirement community, while also running catering and a healthy activity centre. A credible competitor would need the capacity to serve residents in 152 bungalows and a 43-bed care home, coordinate a broad range of services, and take end-to-end responsibility for safe, high-quality care. The required strengths include clinical governance, safeguarding and regulatory compliance, with Care Quality Commission registration for all relevant regulated activities. The successful model combines technical quality with commercial performance, so suppliers need robust service delivery and credible pricing. The award went to a large provider, but the procurement marked the opportunity as suitable for SMEs and voluntary, community and social enterprises; capable specialist providers may therefore be relevant as partners or competitors.

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Notice Information

Notice Title

Care Provider Partner for Hartrigg Oaks Continuing Care Retirement Community

Notice Description

The Joseph Rowntree Housing Trust (JRHT) is seeking to appoint an experienced care provider to deliver integrated care services at Hartrigg Oaks, a continuing care retirement community in York comprising 152 bungalows and a 43-bed residential and nursing care home, The Oaks. The scope includes: * in-home domiciliary care, including personal care, domestic support and 24/7 emergency response; and * residential and nursing care within The Oaks care home. JRHT also wants the same provider to operate: * On site catering services * On site Healthy Activity Centre (HAC) The appointed provider will be contracted by JRHT and will assume full responsibility for the delivery, safety and quality of care services, including clinical governance, safeguarding and regulatory compliance. The provider must be registered with the Care Quality Commission for all relevant regulated activities. JRHT will retain ownership of the estate, with operational responsibility for care services transferring to the appointed provider. The contract aims to deliver high-quality, person-centred and integrated care, with payment based on a fixed fee model subject to adjustment based on actual service delivery. For the avoidance of doubt, the inclusion of VAT within the estimated contract value is for the purposes of this notice only; care provision services of this nature are expected to be exempt from VAT in accordance with UK legislation applicable to state-regulated welfare services.

Lot Information

Lot 1

Renewal: JRHT may extend the contract for up to a further five (5) years, subject to satisfactory performance and at JRHT's sole discretion.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06baa6
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/090848-2026
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
UK6 - Contract Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Competitive flexible procedure
Tender Suitability
SME, VCSE
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services

CPV Codes

85144100 - Residential nursing care services

85311000 - Social work services with accommodation

85311100 - Welfare services for the elderly

Notice Value(s)

Tender Value
£70,000,000 £10M-£100M
Lots Value
£70,000,000 £10M-£100M
Awards Value
£69,250,000 £10M-£100M
Contracts Value
Not specified

Notice Dates

Publication Date
25 Sep 20261 months ago
Submission Deadline
29 Jul 2026Expired
Future Notice Date
Not specified
Award Date
25 Sep 20261 months ago
Contract Period
10 Jan 2027 - 11 Jan 2037 Over 5 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Joseph Rowntree Housing Trust
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
YORK
Postcode
YO30 6WP
Postcode Area
York
Country
England
Major Region (ITL 1)
TLE Yorkshire and The Humber
Basic Region (ITL 2)
TLE2 North Yorkshire
Small Region (ITL 3)
TLE21 York
Delivery Location
TLE Yorkshire and The Humber, TLE1 East Yorkshire and Northern Lincolnshire, TLE12 East Riding of Yorkshire, TLE2 North Yorkshire, TLE21 York, TLE22 North Yorkshire, TLE3 South Yorkshire, TLE4 West Yorkshire
Local Authority
York
Electoral Ward
Rawcliffe & Clifton Without
Westminster Constituency
York Outer

Supplier Information

Number of Suppliers
1
Supplier Name

Shaw healthcare

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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