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Central User Centred Design

Home Office

This public procurement record has 4 releases in its history.

Planning

26 Aug 2026 at 11:55

UK2 - Preliminary Market Engagement Notice
PlanningUpdate

25 Jun 2026 at 09:37

UK1 - Pipeline Notice
PlanningUpdate

25 Jun 2026 at 09:29

UK1 - Pipeline Notice
Planning

24 Jun 2026 at 19:03

UK1 - Pipeline Notice
Summary of the contracting process

The Home Office intends to procure central user-centred design capability across its organisation. The requirement is for user-centred design services, including design-modelling services (CPV 72242000), to support the design and development of services around users’ needs. The procurement is a single planned requirement, rather than separate lots. Delivery will be for the Home Office, a central government department, with the buyer based at Marsham Street in London. The scope is organisation-wide capability rather than a defined physical works location, so suppliers should be prepared to provide user-centred design expertise across Home Office programmes and services. The planned requirement is identified as suitable for small and medium-sized enterprises and voluntary, community and social enterprises.

This procurement is at the planning stage: the Home Office has announced an intention to buy, but has not invited tenders. It expects to use a selective competitive award under the Government Commercial Agency Digital Outcomes and Specialists 7 framework, Lot 2. The planned contract has one lot and is expected to run from 7 October 2027 to 6 October 2031. Its estimated value is £72,500,000 gross, in pounds sterling, and the procurement is above the applicable threshold. The Home Office has planned preliminary market engagement through Microsoft Teams, described as taking place on Thursday 24 August 2026. The engagement is intended for suppliers registered on GCA framework DOS 7 Lot 2, who will receive invitations by email.

This will suit established user-centred design providers able to supply substantial capability across a central government department over a multi-year period. Relevant businesses are likely to include teams experienced in user research, service design, interaction design, content or product design, prototyping and design modelling, although the published requirement does not set out a more detailed skills specification. Suppliers should be ready to demonstrate how they can assemble and manage suitable design capability across multiple Home Office programmes, work collaboratively with public-sector stakeholders and translate user needs into effective services. Framework eligibility is important: the planned market engagement is specifically open to suppliers already registered on GCA framework DOS 7 Lot 2. SMEs and VCSEs are expressly identified as suitable participants.

How relevant is this notice?

Notice Information

Notice Title

Central User Centred Design

Notice Description

Procurement of UCD Capability across HO

Planning Information

The Home Office will be conducting a preliminary market engagement (PME) event on Thursday 24th August 2026 via Microsoft Teams. This PME event will be open to all suppliers registered on GCA framework DOS 7 Lot 2 (RM1043.9). Invites will be issued to these suppliers via email.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06bc99
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/081198-2026
Current Stage
Planning
All Stages
Planning

Procurement Classification

Notice Type
UK2 - Preliminary Market Engagement Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Award under framework
Tender Suitability
SME, VCSE
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72242000 - Design-modelling services

Notice Value(s)

Tender Value
£72,500,000 £10M-£100M
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
26 Aug 2026Today
Submission Deadline
Not specified
Future Notice Date
24 Sep 20264 weeks to go
Award Date
Not specified
Contract Period
7 Oct 2027 - 6 Oct 2031 4-5 years
Recurrence
Not specified

Notice Status

Tender Status
Planned
Lots Status
Planned
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Home Office
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
SW1P 4DF
Postcode Area
South West London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI35 Westminster and City of London
Delivery Location
Not specified
Local Authority
Westminster
Electoral Ward
St James's
Westminster Constituency
Cities of London and Westminster

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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