ID566 Repairs & Maintenance Framework - ITT

Notice Title

ID566 Repairs & Maintenance Framework - ITT

Notice Description

Aspire Housing is looking to create a repairs and maintenance framework. A soft market test and planned procurement notice have been undertaken to give potential contractors and other stakeholders the opportunity to express their interests and feed in their views about the potential service model. Aspire has used the information to appraise options and further develop the specification/tender pack. Aspire housing has a DLO off circa 130 operatives, delivering responsive repairs, voids, planned works, grounds maintenance and damp and Mould works. Our first point of call is to deliver works using the DLO however due to volume of work, we rely heavily on sub-contractors. Hence the need for this Repair & Maintenance framework. The works are predominantly reactive, and our busiest time is December - April as we approach year end to ensure we are hitting our job target dates, which usually means a quick turnaround. The framework is broken down into Lots - "A" lots are dedicated for SMEs - The UK Public procurement definition of SME is - fewer than 250 employees. Tenderers can bid for Lots "A" if classed as a SME (Small, Medium sized Entity) or Lots "B" if not classed as a SME i.e larger company. Lots with no "A" or "B" can be bid on by any size organisation. You cannot bid for both A and B lots. Aspire has structured this Framework into Lots and sub-Lots, each with an estimated annual value to support proportionate competition and market access. Aspire reserves the right not to award a sub-Lot where insufficient competition or capacity is demonstrated. In such circumstances, Aspire may merge the sub-Lot back into the overarching Lot and proceed with award under the main Lot structure. The lot structure has been designed to support Aspire's objective of diversifying the supply base and ensuring that SMEs have equitable access to the Framework. By establishing a dedicated SME Lot, smaller providers compete solely against organisations of a similar scale, removing barriers that can arise when SMEs are evaluated alongside significantly larger contractors. Likewise, the non-SME Lots enable larger contractors to compete against peers with comparable capacity and resources. This approach promotes fair competition, broad market participation, and a balanced mix of suppliers across the Framework. The works delivered under this Framework are entirely reactive and responsive, with no planned or programmed works included. Each Lot is supported by its own specification, setting out the typical job types, required response times, and service expectations. The nature of the Framework is characterised by smaller, frequent, fast-turnaround tasks, often raised at short notice. This structure is not intended to deter larger contractors; rather, it ensures that suppliers of all sizes can participate appropriately. The division into SME and non-SME Lots reflects the fact that individual orders may be low in value, while the overall volume may be high, enabling SMEs to compete on a level playing field and allowing larger contractors to operate within Lots aligned to their capacity and delivery models. Aspire is looking to appoints provider of Repairs and Maintenance works for a Framework commencing in February 2027 for a term of 6 years, reopening for new applicants in year 3 details of which are included in the enclosed documents.

Lot Information

Lot 1 - Electrical (Suitable for All)

The Contractor shall provide a comprehensive electrical repairs, maintenance, testing, inspection, installation, and emergency response service across Aspire's domestic and non-domestic property portfolio. All works must comply with current legislation, including BS 7671, the Electricity at Work Regulations 1989, and relevant health and safety standards. Commercial properties (e.g., leased shops) are generally managed by leaseholders and are not expected to fall within this contract, except where explicitly instructed by Aspire. Electrical Testing and Compliance, Electrical R&M, PAT Testing, Ground work related electrical installations, and Renewables.

Options: This Framework Agreement is being established as an Open Framework in accordance with the Procurement Act 2023 and will operate for a total duration of six years. In line with the Act, the Framework will be reopened once only, at Year 3, to allow new suppliers to apply for admission and to enable existing suppliers to either remain on the Framework or exit at that point.

Repairs typically consist of HHSRS, Damp & Mould, Disrepair and General Maintenance to all our stock across various architypes - Lot for SMEs only (under 250 employees)

Options: This Framework Agreement is being established as an Open Framework in accordance with the Procurement Act 2023 and will operate for a total duration of six years. In line with the Act, the Framework will be reopened once only, at Year 3, to allow new suppliers to apply for admission and to enable existing suppliers to either remain on the Framework or exit at that point.

Repairs typically consist of HHSRS, Damp & Mould, Disrepair and General Maintenance to all our stock across various architypes . Lot for Non SME - over 250 employees

Options: This Framework Agreement is being established as an Open Framework in accordance with the Procurement Act 2023 and will operate for a total duration of six years. In line with the Act, the Framework will be reopened once only, at Year 3, to allow new suppliers to apply for admission and to enable existing suppliers to either remain on the Framework or exit at that point.

The contractor is required to responsive repair and maintenance (R&M) works relating to external elements, including but not limited to: Fencing and gates, Brickwork, blockwork and boundary walls, Hard standings, paths, patios, footings and driveways, External steps, ramps and handrails, Drainage (surface and foul where exposed externally), Minor groundworks and reinstatement, External fixtures and fittings. All works shall be undertaken to maintain safety, security, and serviceability of external areas. Suitable for any size contractor small or large.

Options: This Framework Agreement is being established as an Open Framework in accordance with the Procurement Act 2023 and will operate for a total duration of six years. In line with the Act, the Framework will be reopened once only, at Year 3, to allow new suppliers to apply for admission and to enable existing suppliers to either remain on the Framework or exit at that point.

The contractor is required to deliver routine repairs to UPVC windows, doors, and associated glazing components across the housing stock. Works must ensure all units are safe, secure, weather-tight, and fully operational in accordance with relevant standards and manufacturer guidance. Repairs typically consist of the following to Windows, Patio doors and on occasion composite doors. Replacement hinges (doors & windows), Replacement rubber seals, Replacement handles, Install/Replace trickle vents, Replacement of Espags, Repair/ replacement of locking mechanism, Replacement Sills , Replacement of glass beading and Drip bars on doors/windows. Lot for SMEs only (under 250 employees)

Options: This Framework Agreement is being established as an Open Framework in accordance with the Procurement Act 2023 and will operate for a total duration of six years. In line with the Act, the Framework will be reopened once only, at Year 3, to allow new suppliers to apply for admission and to enable existing suppliers to either remain on the Framework or exit at that point.

The contractor is required to deliver routine repairs to UPVC windows, doors, and associated glazing components across the housing stock. Works must ensure all units are safe, secure, weather-tight, and fully operational in accordance with relevant standards and manufacturer guidance. Repairs typically consist of the following to Windows, Patio doors and on occasion composite doors. Replacement hinges (doors & windows), Replacement rubber seals, Replacement handles, Install/Replace trickle vents, Replacement of Espags, Repair/ replacement of locking mechanism, Replacement Sills , Replacement of glass beading and Drip bars on doors/windows. Lot for Non SME - over 250 employees

Options: This Framework Agreement is being established as an Open Framework in accordance with the Procurement Act 2023 and will operate for a total duration of six years. In line with the Act, the Framework will be reopened once only, at Year 3, to allow new suppliers to apply for admission and to enable existing suppliers to either remain on the Framework or exit at that point.

The contractor is required to deliver void work across the housing stock. This specification establishes the minimum standards for delivery of void reinstatement works under the framework agreement. Contractors shall ensure all properties are returned to a compliant, safe and lettable condition while meeting legislative, regulatory and client requirements. Minor or Major voids - The purpose is to ensure all properties are returned to a safe, compliant, lettable standard in accordance with Decent Homes Standard, Housing Health and Safety Rating System (HHSRS), Awaab's Law requirements, Current Building Regulations and Landlord statutory obligations. Lot for SMEs only (under 250 employees)

Options: This Framework Agreement is being established as an Open Framework in accordance with the Procurement Act 2023 and will operate for a total duration of six years. In line with the Act, the Framework will be reopened once only, at Year 3, to allow new suppliers to apply for admission and to enable existing suppliers to either remain on the Framework or exit at that point.

The contractor is required to deliver void work across the housing stock. This specification establishes the minimum standards for delivery of void reinstatement works under the framework agreement. Contractors shall ensure all properties are returned to a compliant, safe and lettable condition while meeting legislative, regulatory and client requirements. Minor or Major voids - The purpose is to ensure all properties are returned to a safe, compliant, lettable standard in accordance with Decent Homes Standard, Housing Health and Safety Rating System (HHSRS), Awaab's Law requirements, Current Building Regulations and Landlord statutory obligations. Lot for Non SME - over 250 employees

Options: This Framework Agreement is being established as an Open Framework in accordance with the Procurement Act 2023 and will operate for a total duration of six years. In line with the Act, the Framework will be reopened once only, at Year 3, to allow new suppliers to apply for admission and to enable existing suppliers to either remain on the Framework or exit at that point.

The responsive team have budget for circa 100 ad-hoc kitchen replacement which falls outside of the improvement programme. The improvement kitchen programme is delivered in house, however if there is a need to subcontract some of the programme due to delays etc we could utilise some of the contractors on the framework to pick up the short fall. Aspire are in partnership with Howdens and install Howdens Greenwhich Kitchens as our standard range. The design, supply and installation/replacement of internal components including Bathrooms, Adaptations and associated building works. The proposed works will be carried out in occupied properties. The Contractor will be responsible for ensuring all works are performed in line with all relevant standards and regulations, maintaining high standards of safety and performance throughout the duration of any call off contract. Lot for SMEs only (under 250 employees)

Options: This Framework Agreement is being established as an Open Framework in accordance with the Procurement Act 2023 and will operate for a total duration of six years. In line with the Act, the Framework will be reopened once only, at Year 3, to allow new suppliers to apply for admission and to enable existing suppliers to either remain on the Framework or exit at that point.

The responsive team have budget for circa 100 ad-hoc kitchen replacement which falls outside of the improvement programme. The improvement kitchen programme is delivered in house, however if there is a need to subcontract some of the programme due to delays etc we could utilise some of the contractors on the framework to pick up the short fall. Aspire are in partnership with Howdens and install Howdens Greenwhich Kitchens as our standard range. The design, supply and installation/replacement of internal components including Bathrooms, Adaptations and associated building works. The proposed works will be carried out in occupied properties. The Contractor will be responsible for ensuring all works are performed in line with all relevant standards and regulations, maintaining high standards of safety and performance throughout the duration of any call off contract. Lot for Non SME - over 250 employees

Options: This Framework Agreement is being established as an Open Framework in accordance with the Procurement Act 2023 and will operate for a total duration of six years. In line with the Act, the Framework will be reopened once only, at Year 3, to allow new suppliers to apply for admission and to enable existing suppliers to either remain on the Framework or exit at that point.

Planning Information

Please complete and return the Soft Market Test Questionnaire by 10/07/2026 and return via In-Tend Portal - https://in-tendhost.co.uk/aspirehousing/aspx/Home Aspire will be hosting a bidder's day on Thursday 23rd July 2026 at 10am at our head office: Aspire Housing, Kingsley, The Brampton, Newcastle-under-Lyme, Staffordshire, ST50QW. The bidder's day will be from 10am – 11.30am and the purpose of the meeting is to explain the requirement; tender process and answer any questions bidders may have about the procurement. A copy of the presentation and a full Q&A log will be shared via the portal clarifications after the bidder’s day for anyone unable to attend. Attendance is optional, and all bidders will have access to the same information through the portal even if they do not participate in the event. If you are able to attend, please confirm the names of those who will be present. Due to limited parking, we ask that each organisation sends no more than two attendees. If numbers approach capacity, we may need to restrict attendance to one representative per organisation. Our auditorium can accommodate a maximum of 50 people.

Publication & Lifecycle

Open Contracting ID

ocds-h6vhtk-06bd80

Publication Source

Find A Tender Service

Latest Notice

https://www.find-tender.service.gov.uk/Notice/077200-2026

Current Stage

Tender

All Stages

Planning, Tender

Procurement Classification

Notice Type

UK4 - Tender Notice

Procurement Type

Framework

Procurement Category

Works

Procurement Method

Open

Procurement Method Details

Open procedure

Tender Suitability

SME, VCSE

Awardee Scale

Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

45 - Construction work

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CPV Codes

45453100 - Refurbishment work

Notice Value(s)

Tender Value

£23,622,000 £10M-£100M

Lots Value

£23,621,997 £10M-£100M

Awards Value

Not specified

Contracts Value

Not specified

Notice Dates

Publication Date

13 Aug 20261 weeks ago

Submission Deadline

21 Sep 20264 weeks to go

Future Notice Date

18 Aug 2026Expired

Award Date

Not specified

Contract Period

1 Feb 2027 - 1 Feb 2033 Over 5 years

Recurrence

Not specified

Notice Status

Tender Status

Active

Lots Status

Active

Awards Status

Not Specified

Contracts Status

Not Specified

Contracting Authority (Buyer)

Main Buyer

Aspire Housing

Contact Name

Available with D3 Tenders Premium →

Contact Email

Available with D3 Tenders Premium →

Contact Phone

Available with D3 Tenders Premium →

Buyer Location

Locality

NEWCASTLE UNDER LYME

Postcode

ST5 0QW

Postcode Area

Stoke-on-Trent

Country

England

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Major Region (ITL 1)

TLG West Midlands (England)

Basic Region (ITL 2)

TLG2 Shropshire and Staffordshire

Small Region (ITL 3)

TLG24 Staffordshire CC

Delivery Location

TLG23 Stoke-on-Trent

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Local Authority

Newcastle-under-Lyme

Electoral Ward

May Bank

Westminster Constituency

Newcastle-under-Lyme

Notice Documents

• https://www.find-tender.service.gov.uk/Notice/077200-2026
  13th August 2026 - Tender notice on Find a Tender
• https://www.find-tender.service.gov.uk/Notice/066194-2026
  14th July 2026 - Planned procurement notice on Find a Tender
• https://www.find-tender.service.gov.uk/Notice/060033-2026
  25th June 2026 - Preliminary market engagement notice on Find a Tender
• https://in-tendhost.co.uk/aspirehousing/
  In-tend E Procurement portal

Notice URLs

• https://in-tendhost.co.uk/aspirehousing/aspx/Home
• https://www.legislation.gov.uk/ukpga/2023/54/contents