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Low Level Support Services - HSG Tender Torfaen

Torfaen County Borough Council

This public procurement record has 2 releases in its history.

Tender

08 Sep 2026 at 14:13

UK4 - Tender Notice
Planning

26 Jun 2026 at 10:14

UK2 - Preliminary Market Engagement Notice
Summary of the contracting process

Torfaen County Borough Council is procuring a housing-related support service for adults with low-level housing support needs in Torfaen. The service will provide practical advice and support, using early-intervention approaches to help people sustain their accommodation and address related problems. It is intended for vulnerable adults who need support to live as independently as possible within their community. The procurement is for health and social work services, including community-based housing support rather than accommodation provision or construction. The requirement is treated as a light-touch public service. It is presented as a single service covering the full requirement, with delivery in Torfaen. The council is the public-sector buyer and contracting authority.

The process reached tender: the council invited offers through an open procedure. Enquiries had to be submitted by 13 October 2026 at 12:00, and offers by 20 October 2026 at 12:00. Electronic submission was allowed through the Proactis Plaza Supplier Portal, in English or Welsh. The estimated value is £2,800,000. The contract is due to run from 1 April 2027 to 31 March 2032, with three available 12-month extensions, giving a possible end date of 31 March 2035. The evaluation is weighted 70% quality, 20% cost and 10% community wellbeing benefits. The award decision was scheduled for completion by 12 January 2027.

This opportunity suits providers of housing-related support, social care or community services with experience helping adults who have low-level housing needs, difficulty sustaining accommodation or other vulnerabilities affecting independent living. Suppliers should be able to deliver practical advice, early intervention and ongoing support within local communities, while helping service users achieve greater independence. The requirement is suitable for small and medium-sized enterprises and for voluntary, community and social enterprises, so organisations from those sectors are explicitly within scope. Strong service quality is the main competitive factor, accounting for 70% of evaluation, with community wellbeing benefits contributing a further 10%. Providers able to demonstrate effective community outcomes and practical support delivery are therefore well placed to compete.

How relevant is this notice?

Notice Information

Notice Title

Low Level Support Services - HSG Tender Torfaen

Notice Description

The service will be a housing related support service that offers practical advice and support to adults with low level housing support needs. The service will adopt early intervention approaches and promote initiatives to support people who are struggling with issues linked to sustainment of accommodation and will support vulnerable people to achieve as independent living as possible within their community.

Planning Information

As part of this procurement process, we are hosting a Market Engagement Event for all external stakeholders to attend. Details are as follows: - Tuesday 28th July between 10am and 12pm at the TCBC Civic Centre, Pontypool, NP4 6YB. Please email socialcare.procurement@cardiff.gov.uk to confirm your attendance by Friday 24th July 2026 at 3pm.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06bdc3
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/084925-2026
Current Stage
Tender
All Stages
Planning, Tender

Procurement Classification

Notice Type
UK4 - Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME, VCSE
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services

CPV Codes

85000000 - Health and social work services

Notice Value(s)

Tender Value
£2,800,000 £1M-£10M
Lots Value
£2,800,000 £1M-£10M
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
8 Sep 20261 months ago
Submission Deadline
20 Oct 2026Expired
Future Notice Date
14 Sep 2026Expired
Award Date
Not specified
Contract Period
1 Apr 2027 - 31 Mar 2032 Over 5 years
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Active
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Torfaen County Borough Council
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
TORFAEN
Postcode
NP4 0LS
Postcode Area
Newport
Country
Wales
Major Region (ITL 1)
TLL Wales
Basic Region (ITL 2)
TLL5 South East Wales
Small Region (ITL 3)
TLL53 Gwent Valleys
Delivery Location
TLL16 Gwent Valleys
Local Authority
Torfaen
Electoral Ward
Panteg
Westminster Constituency
Torfaen

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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