Award

Ask AI about this notice

Summarise, research or assess it with AI

View Markdown

Share this notice

Send this contract to a colleague

Housing Management System & Associated Software

GREENSQUAREACCORD LIMITED

This public procurement record has 2 releases in its history.

AwardUpdate

27 Aug 2026 at 11:01

Award Notice
Award

29 Jun 2026 at 10:14

Award Notice
Summary of the contracting process

GreenSquareAccord (GSA), a housing association, procured software implementation and related services for its housing, finance and asset-management systems across England. The requirement brings existing MRI agreements into one managed contract and includes migration of infrastructure and applications to the MRI Cloud. Services cover cloud hosting and migration, security updates, infrastructure and application maintenance, monitoring, patching, upgrades and ongoing support. The systems include MRI HSG Enterprise, voids, rent accounting, rent restructuring, Right to Buy, digital self-service, CRM, Homeswapper, Finance Enterprise and Advanced OpenAccounts, asset-management, document-management, reporting and related integration tools. The housing platform supports up to 26,000 properties, while the finance components support up to 74 concurrent users. The intended outcome is a secure, resilient and scalable technology environment for GSA’s frontline and corporate services.

This procurement is complete and has been awarded. It used a limited procedure by direct award without a separate call for competition, under the Crown Commercial Service RM6098 Technology Services framework. The stated basis was that MRI Software Limited holds the relevant intellectual property and proprietary system knowledge. MRI Software Limited received one award valued at £3,246,997, and a second award, also involving GreenSquareAccord, valued at £3,672,576.91; both contracts were signed on 1 February 2026. The second contract runs for 1,800 days. The arrangement is described as five years, comprising three years plus two optional 12-month extensions. Evaluation was on price alone. One bid was recorded. A contract amendment covers migration from OpenAccounts to OneAdvanced Financials and associated integration with MRI Housing Enterprise.

This opportunity demonstrates established demand from GSA for a single, integrated MRI technology environment rather than separate point solutions. Suppliers seeking comparable future work would need deep expertise in MRI’s proprietary housing, finance, asset-management, CRM and digital-service products, together with the rights and technical access needed to configure, migrate and support them. Credible capability would include cloud migration, data mapping and validation, API and systems integration, security patching, infrastructure and application monitoring, upgrades, user training and adoption support. Experience maintaining housing-management and financial-control systems at housing-association scale would be particularly relevant, as would knowledge of GDPR, cyber resilience, auditability and legislative compliance. The requirement favours a supplier able to preserve existing configurations and integrations while modernising finance services without disrupting frontline housing operations.

How relevant is this notice?

Notice Information

Notice Title

Housing Management System & Associated Software

Notice Description

This Call-Off replaces and unifies all existing MRI-related agreements into a single, streamlined contract. This reduces duplication, simplifies governance, and provides a single commercial framework for all MRI systems and services used by GreenSquareAccord (GSA). Cloud Migration: A key deliverable is the migration of infrastructure and applications into the MRI Cloud. This transition will improve security, reliability, resilience, and availability of critical housing, finance, and asset management systems. Managed Service: The contract includes an MRI-managed service that ensures: Regular and proactive security updates. Ongoing infrastructure and application maintenance. Supplier-led monitoring, patching, and upgrades to keep systems secure, stable, and compliant. Strategic Objectives: Provide a modern, cloud-based ICT environment to support frontline services. Strengthen cyber resilience and compliance with GDPR and CCS requirements. Create a scalable foundation for future growth and integration with GSA's digital strategy. Product that will form part of this contract: MRI HSG Enterprise, Voids, Rent Accounting, Rent Restructuring, Right to Buy, MRI Digital Self Services, MRI CRM, Homeswapper, Swaptracker, Finance Enterprise (Advanced OpenAccounts), Progress, HousingBrixx, Real Asset Management (Asset4000), Anite arcAsset Suite, Document Management (D4), M3 Locator Plus, Picksoft MergeIT, SAP Business Objects, PSI Suite.

Lot Information

Lot 1

SAAS Services MRI HSG Enterprise* o MRI HSG Core Package 3 - including Common, Property Lettings, Income, Responsive Repairs, Home Ownership, Mail Merge MergeIT, Business Process Management Toolkit, Case and Contact Management and Workflow, Appointments, Campaign Manager, Community Action Solution, Feedback Manager, Money Advisor, Messaging, Resident Involvement, Tenancy Visits, EDR Web Services Toolkit, MS SQL Server DB Adaptor - Up to 26,000 Properties o Voids - Up to 26,000 Properties o Housing Enterprise Service Charges GUI - Up to 26,000 Properties o M3 NHF Locator+ Interface Licence - Up to 26,000 Properties o M3 NHF Locator+ Interface Subscription - Up to 26,000 Properties o Rent Accounting - Up to 26,000 Properties o Rent Restructuring - Up to 26,000 Properties o Right to Buy - Up to 26,000 Properties o OpenAccounts Integration - Up to 26,000 Properties o OpenAccounts Live to Test Copy script - Up to 26,000 Properties o CTI Telephony adaptor - Up to 26,000 Properties o EDM File Attachment - Up to 26,000 Properties o IMS - Up to 26,000 Properties o EDM Enhancements - Up to 26,000 Properties o Cloud Dialogs Adaptor - Up to 26,000 Properties MRI Income Analytics o MRI Income Analytics - Up to 26,000 Properties o Income Analytics Docker - Up to 1 Server MRI Digital Self Services* o Digital Managed Service - Up to 1 Instance o Digital Tenancy Services including Intelligent Custom Forms - Up to 26,000 Properties MRI CRM o MRI CRM - Up to 26,000 Properties Finance Enterprise - Advanced Open Accounts */** o Core Licence - Up to 74 Concurrent Users o System Utilities - Up to 74 Concurrent Users o OpenLink - Up to 74 Concurrent Users o Productivity Pack - Up to 74 Concurrent Users o Fixed Asset Tax Reporting - Up to 74 Concurrent Users o Accounts Receivable - Up to 74 Concurrent Users o Accounts Payable - Up to 74 Concurrent Users o AR Bulk Allocation - Up to 74 Concurrent Users

Options: The contract runs for a total of five years (3+1+1), with the option to extend it up to two times for 12 months per extension.

Procurement Information

The contract was awarded via direct award under the Crown Commercial Service RM6098 Technology Services framework. This framework was established in accordance with the Public Contracts Regulations 2015 and was subject to prior publication in Find a Tender. The framework terms permit direct award without reopening competition where the supplier meets the authority's requirements. As the procurement was conducted in accordance with the framework call-off procedures, no separate advertisement or call for competition was required. MRI Software Limited is the sole provider of the wider ecosystem, with full knowledge of its systems, integrations, and underlying intellectual property. The delivery of these services requires in depth product expertise, ongoing training, and up to date, date configuration knowledge, which cannot be readily replicated by third party suppliers.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06beca
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/081657-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Limited
Procurement Method Details
Award procedure without prior publication of a call for competition
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72260000 - Software-related services

72263000 - Software implementation services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£6,919,573 £1M-£10M

Notice Dates

Publication Date
27 Aug 20262 weeks ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
GREENSQUAREACCORD LIMITED
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
BIRMINGHAM
Postcode
B1 2JB
Postcode Area
Birmingham
Country
England
Major Region (ITL 1)
TLG West Midlands (England)
Basic Region (ITL 2)
TLG3 West Midlands
Small Region (ITL 3)
TLG31 Birmingham
Delivery Location
TLC North East (England), TLD North West (England), TLE Yorkshire and The Humber, TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLI London, TLJ South East (England), TLK South West (England)
Local Authority
Birmingham
Electoral Ward
Ladywood
Westminster Constituency
Birmingham Ladywood

Supplier Information

Number of Suppliers
2
Supplier Names

MRI Software Limited

GreenSquareAccord Limited

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

JSON Markdown

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

Loading OCDS record...