Notice Information
Notice Title
DBT Business Support Service
Notice Description
DBT requires a supplier to deliver the Business Support Service (BSS). The service will supplement guidance available on gov.uk. and is a key part of DBT's Business Growth Service. The BSS should provide information, advice, guidance, and signposting on any business issue for any kind of business, charity or social enterprise, including pre-startups and start-ups, in England. This should be via multiple channels, including telephone, webchat, email, social media, and instant messenger (e.g. WhatsApp) and delivered through several tiers of adviser support. The BSS will need to curate a database of business information for adviser and external use. With 24 hours notice the service will need the ability to stand up emergency scale up support for businesses, should DBT request. The service will not need to deliver a digital front-end or website but will need flexibility to be able to contribute to, or integrate with, any similar delivery undertaken by government. The contract is structured as a two-year offer with the option to extend for up to two further one-year periods (2+1+1). The initial contract value is PS5 million. Any future extensions are subject to budget approval.
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-h6vhtk-06c09b
- Publication Source
- Find A Tender Service
- Latest Notice
- https://www.find-tender.service.gov.uk/Notice/061785-2026
- Current Stage
- Planning
- All Stages
- Planning
Procurement Classification
- Notice Type
- UK1 - Pipeline Notice
- Procurement Type
- Standard
- Procurement Category
- Services
- Procurement Method
- Not Specified
- Procurement Method Details
- Not specified
- Tender Suitability
- SME, VCSE
- Awardee Scale
- Not specified
Common Procurement Vocabulary (CPV)
- CPV Divisions
79 - Business services: law, marketing, consulting, recruitment, printing and security
-
- CPV Codes
79900000 - Miscellaneous business and business-related services
Notice Value(s)
- Tender Value
- £8,333,333 £1M-£10M
- Lots Value
- Not specified
- Awards Value
- Not specified
- Contracts Value
- Not specified
Notice Dates
- Publication Date
- 1 Jul 20262 weeks ago
- Submission Deadline
- Not specified
- Future Notice Date
- 15 Oct 20264 months to go
- Award Date
- Not specified
- Contract Period
- 31 Mar 2027 - 1 Apr 2029 2-3 years
- Recurrence
- Not specified
Notice Status
- Tender Status
- Planned
- Lots Status
- Planned
- Awards Status
- Not Specified
- Contracts Status
- Not Specified
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- DEPARTMENT FOR BUSINESS & TRADE
- Contact Name
- Available with D3 Tenders Premium →
- Contact Email
- Available with D3 Tenders Premium →
- Contact Phone
- Available with D3 Tenders Premium →
Buyer Location
- Locality
- LONDON
- Postcode
- SW1A 2DY
- Post Town
- South West London
- Country
- England
-
- Major Region (ITL 1)
- TLI London
- Basic Region (ITL 2)
- TLI3 Inner London - West
- Small Region (ITL 3)
- TLI35 Westminster and City of London
- Delivery Location
- Not specified
-
- Local Authority
- Westminster
- Electoral Ward
- St James's
- Westminster Constituency
- Cities of London and Westminster
Further Information
Notice Documents
-
https://www.find-tender.service.gov.uk/Notice/061785-2026
1st July 2026 - Pipeline notice on Find a Tender -
https://www.find-tender.service.gov.uk/Notice/061448-2026
30th June 2026 - Pipeline notice on Find a Tender
Open Contracting Data Standard (OCDS)
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
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