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HIV Support Service

London Borough of Harrow

This public procurement record has 2 releases in its history.

Award

23 Jul 2026 at 14:52

Award Notice
Award

07 Jul 2026 at 15:58

Award Notice
Summary of the contracting process

The London Borough of Harrow is procuring HIV support services for residents in Harrow. The service is a community-based health and support provision linked to HIV diagnosis, ongoing clinical management and wider support. It is intended to provide a clear pathway between clinical and community services, improve patient experience and health outcomes, and reduce fragmentation in care. The associated clinical services are delivered through an established partnership with London North West Healthcare NHS Trust. The work is classified as health services and is delivered in Harrow. The selected provider is Living Well International CIC, trading through or c/o Cantelowes Limited, an SME based in London. The requirement is for an integrated, person-centred service supporting vulnerable residents.

The procurement has been awarded to Living Well International CIC c/o Cantelowes Limited under Direct Award Process C of the Provider Selection Regime, using a limited procedure without a prior call for competition. The award decision was made by cabinet members on 11 June 2026, and the contract was formally awarded on 20 July 2026. The contract was signed on 20 July 2026 and is active. The total value is £730,813.86 over a potential nine-year term. The initial contract runs from 1 August 2026 to 31 July 2031, with an option to extend from 1 August 2031 to 31 July 2035. Evaluation gave 100% weighting to the existing provider’s ability to meet the proposed contract; price carried 0%.

This award shows that Harrow values continuity of care, proven performance and an established local service model in HIV support. A credible future competitor would need to demonstrate consistently high-quality, person-centred delivery, measurable service outcomes and positive feedback from service users and stakeholders. Experience of working with NHS clinical partners would be important, particularly the ability to connect HIV diagnosis, clinical management and community support into a seamless pathway. Suppliers should also be able to evidence effective multi-agency collaboration, improved access, reduced health inequalities, patient choice and social value. The selected provider was considered strong on quality and innovation, value, integration, collaboration and service sustainability, so organisations competing for comparable work would need capability across all of these areas.

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Notice Information

Notice Title

HIV Support Service

Notice Description

The London Borough of Harrow is awarding a contract to Living Well International CIC C/O Cantelowes Limited (existing provider) for the provision of HIV Support Services following Direct Award Process C of the Provider Selection Regime (PSR).

Lot Information

Lot 1

This is a Provider Selection Regime (PSR) confirmation of contract award notice. This contract has been awarded under the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this award. This contract has now been formally awarded using direct award process C.' The contract was awarded on 20th July 2026 The total contract value over the 9 years (5 year contract with the option to extend for a further 4 years) is PS730,813.86 and the contract will commence on the 1st August 2026 and expire on the 31st July 2031 - the Extension period is 1st August 2031 until 31st July 2035 The decision to make the award by cabinet members There are no conflicts of interest identified

Procurement Information

The London Borough of Harrow is awarding the contract to the incumbent provider in accordance with Direct Award Process C of the Provider Selection Regime (PSR)

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06c58e
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/069808-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Limited
Procurement Method Details
Award procedure without prior publication of a call for competition
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services

CPV Codes

85100000 - Health services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£730,813 £500K-£1M

Notice Dates

Publication Date
23 Jul 20261 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
London Borough of Harrow
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
HARROW
Postcode
HA3 8FL
Postcode Area
Harrow
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI7 Outer London - West and North West
Small Region (ITL 3)
TLI74 Harrow and Hillingdon
Delivery Location
Not specified
Local Authority
Harrow
Electoral Ward
Kenton West
Westminster Constituency
Harrow East

Supplier Information

Number of Suppliers
1
Supplier Name

Living Well International CIC C/O Cantelowes Limited

Further Information

Open Contracting Data Standard (OCDS)

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