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IDAM Transformation Programme

Post Office Limited

This public procurement record has 5 releases in its history.

TenderUpdate

29 Jul 2026 at 18:07

UK4 - Tender Notice
TenderUpdate

22 Jul 2026 at 16:08

UK4 - Tender Notice
TenderUpdate

21 Jul 2026 at 14:39

UK4 - Tender Notice
Tender

15 Jul 2026 at 18:23

UK4 - Tender Notice
Planning

10 Jul 2026 at 11:23

UK1 - Pipeline Notice
Summary of the contracting process

Post Office Limited is procuring an identity and access management (IDAM) transformation programme for its branches and colleagues. The requirement covers IT services, including consulting, software development, internet and support services, delivered across the United Kingdom. Phase 1 comprises discovery, assessment, design, planning and associated services to establish the Post Office’s IDAM transformation roadmap, implementation strategy and operating requirements. Following Phase 1, the buyer may request quotations for up to 12 separate implementation projects under Phase 2. The procurement is for services and is above the applicable threshold. It is a single requirement rather than a package of separately described lots, so suppliers should be able to address the programme as a whole.

The process has reached tender: the buyer invited offers through a selective, accelerated competitive flexible procedure. It has two stages: a pre-selection questionnaire (PSQ), followed by an invitation to tender (ITT); the highest-scoring PSQ suppliers, limited to six, proceed to the ITT. Expressions of interest were due by 10 August 2026 at 12:00 BST, with an award decision scheduled by 14 September 2026 at 23:59 BST. The contract period is 25 September 2026 to 24 September 2030, with a possible one-year extension subject to satisfactory performance. The estimated value is £4.9 million excluding VAT, or £5.88 million including VAT. Evaluation is 70% technical quality and 30% pricing. Phase 1 lasts up to 12 months; Phase 2 options may be commissioned for three years afterwards, with no minimum volume or value committed.

This opportunity suits suppliers with proven identity and access management transformation capability, combining strategic consultancy with technical delivery. Relevant teams will need to undertake discovery and assessment, design a transformation roadmap, develop implementation strategy and define operating requirements for a large public-facing organisation. Suppliers should also be capable of supporting implementation projects, as the buyer may commission up to 12 projects after the initial phase, although individual projects will be subject to separate quotations and are not guaranteed. The two-stage process favours organisations able to present a strong written PSQ response and then develop a detailed ITT proposal. The requirement may suit established IT consultancies, systems integrators and specialist IDAM providers able to deliver consulting, software development, internet and support services across the UK.

How relevant is this notice?

Notice Information

Notice Title

IDAM Transformation Programme

Notice Description

Identity and access management transformation programme for branch and colleague.

Lot Information

Lot 1

Options: The IDAM Transformation Programme shall be delivered in two phases. Phase 1 comprises the provision of discovery, assessment, design, planning and other associated services required to establish Post Office's IDAM transformation roadmap, implementation strategy and operating requirements and shall continue for a period of up to twelve (12) months. Following completion of Phase 1, Post Office may, at its sole discretion, require the Supplier to provide quotations for projects identified within Phase 2 of the programme. Phase 2 consists of up to twelve (12) individual projects relating to the implementation and delivery of Post Office's IDAM transformation requirements. Post Office may request quotations for some, all or none of the Phase 2 projects. Post Office shall be under no obligation to accept any quotation or to award any Phase 2 project. The right to commission Phase 2 projects shall remain available for a period of three (3) years following completion of Phase 1. No commitment to procure any minimum volume or value of Phase 2 services is given.

Renewal: A one year extension will be awarded subject to satisfactory performance.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06c84e
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/071930-2026
Current Stage
Tender
All Stages
Planning, Tender

Procurement Classification

Notice Type
UK4 - Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Competitive flexible procedure
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
£4,900,000 £1M-£10M
Lots Value
£4,900,000 £1M-£10M
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
29 Jul 20261 months ago
Submission Deadline
Not specified
Future Notice Date
14 Jul 2026Expired
Award Date
Not specified
Contract Period
25 Sep 2026 - 24 Sep 2030 4-5 years
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Active
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Post Office Limited
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
EC2V 7ER
Postcode Area
Central London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI35 Westminster and City of London
Delivery Location
Not specified
Local Authority
City of London
Electoral Ward
Bassishaw
Westminster Constituency
Cities of London and Westminster

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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