Healthy Homes Branding and Communications

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    "id": "ocds-h6vhtk-06c895-2026-07-10T13:45:04+01:00",
    "date": "2026-07-10T13:45:04+01:00",
    "ocid": "ocds-h6vhtk-06c895",
    "initiationType": "tender",
    "parties": [
        {
            "id": "GB-PPON-PHTW-6333-BQGD",
            "name": "London Borough of Hammersmith and Fuham",
            "identifier": {
                "scheme": "GB-PPON",
                "id": "PHTW-6333-BQGD"
            },
            "address": {
                "streetAddress": "Town Hall, king street",
                "locality": "London",
                "postalCode": "W6 9JU",
                "country": "GB",
                "countryName": "United Kingdom",
                "region": "UKI33"
            },
            "contactPoint": {
                "email": "procurement@lbhf.gov.uk"
            },
            "roles": [
                "buyer"
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            "details": {
                "url": "https://www.capitalesourcing.com",
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                        "description": "Public authority - sub-central government"
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        },
        {
            "id": "GB-COH-09038107",
            "name": "Hubbub foundation UK",
            "identifier": {
                "scheme": "GB-COH",
                "id": "09038107"
            },
            "address": {
                "streetAddress": "New Wing Somerset House",
                "locality": "London",
                "postalCode": "WC2R 1LA",
                "country": "GB",
                "countryName": "United Kingdom",
                "region": "UKI32"
            },
            "contactPoint": {
                "email": "hello@hubbub.org.uk"
            },
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                "supplier"
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            "details": {
                "scale": "large",
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    ],
    "buyer": {
        "id": "GB-PPON-PHTW-6333-BQGD",
        "name": "London Borough of Hammersmith and Fuham"
    },
    "tender": {
        "id": "ocds-h6vhtk-06c895",
        "legalBasis": {
            "id": "2023/54",
            "scheme": "UKPGA",
            "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents"
        },
        "title": "Healthy Homes Branding and Communications",
        "description": "London Borough of Hammersmith and Fulham the Council is looking to procure a supplier to lead on the design, delivery and evaluation of branding and communications for the council's new approach to household retrofit. The supplier will lead on conducting baseline research, developing a consistent branding, and planning and implementing a 12 month communications campaign to increase awareness and improve perceptions regarding retrofit, energy efficiency, and available support from the Council. The total value for this contract is PS60,000.",
        "status": "complete",
        "procurementMethod": "limited",
        "procurementMethodDetails": "Below threshold - limited competition",
        "lots": [
            {
                "id": "1",
                "status": "complete"
            }
        ]
    },
    "awards": [
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            "status": "active",
            "mainProcurementCategory": "services",
            "suppliers": [
                {
                    "id": "GB-COH-09038107",
                    "name": "Hubbub foundation UK"
                }
            ],
            "items": [
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                    "id": "1",
                    "additionalClassifications": [
                        {
                            "scheme": "CPV",
                            "id": "73300000",
                            "description": "Design and execution of research and development"
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                    "relatedLot": "1"
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    "contracts": [
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            "status": "active",
            "period": {
                "startDate": "2026-04-02T00:00:00+01:00",
                "endDate": "2027-04-01T23:59:59+01:00"
            },
            "value": {
                "amountGross": 72000,
                "currency": "GBP"
            },
            "aboveThreshold": false,
            "dateSigned": "2026-03-30T00:00:00+01:00",
            "agreedMetrics": [
                {
                    "id": "1",
                    "title": "Increased awareness and understanding of (1) household retrofit (2) support available and (3) the H&F Healthy Homes brand",
                    "description": "* 20% of targeted social renters, private renters, owner-occupiers and landlords reached through awareness campaigns within 1st year, including but not limited to direct mailing and/or digital reach (impressions / views / clicks via digital campaign), dependent on outlets determined by selected supplier. * Post-campaign subsite traffic increased 60% compared to pre-campaign subsite traffic. * 40% increase in post-campaign awareness score compared to pre-campaign data.",
                    "observations": [
                        {
                            "id": "frequency",
                            "period": {
                                "durationInMonths": 1
                            }
                        }
                    ]
                },
                {
                    "id": "2",
                    "title": "Improved perception and receptiveness to (1) benefits of household retrofitting (2) H&F as a trusted, go-to for retrofit support",
                    "description": "* 40% of targeted social renters, private renters, homeowners and landlords report an increase in knowledge and shift in perception via quantitative and qualitative tests post campaign. * Post-campaign subsite traffic increased 60% compared to pre-campaign subsite traffic.",
                    "observations": [
                        {
                            "id": "frequency",
                            "period": {
                                "durationInMonths": 1
                            }
                        }
                    ]
                },
                {
                    "id": "3",
                    "title": "Encourage action and influence behaviour change towards increased uptake in household retrofit and energy efficiency",
                    "description": "* As measured by conversion rates from subsite visits to enquiries and/or direct engagement with service (e.g. Helping Hands, Grant Application, use of end to-end retrofit service) * A 20% increase in service users of Healthy Homes services (e.g. Helping Hands, Grant Application, use of end-to-end retrofit service) as compared with pre-campaign numbers.",
                    "observations": [
                        {
                            "id": "frequency",
                            "period": {
                                "durationInMonths": 1
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                }
            ],
            "documents": [
                {
                    "id": "065181-2026",
                    "documentType": "contractNotice",
                    "noticeType": "UK7",
                    "description": "Contract details notice on Find a Tender",
                    "url": "https://www.find-tender.service.gov.uk/Notice/065181-2026",
                    "datePublished": "2026-07-10T13:45:04+01:00",
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    "language": "en"
}