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NNC Sheltered Housing Temporary Telecare Maintenance, Kettering

North Northamptonshire Council

This public procurement record has 3 releases in its history.

Award

04 Aug 2026 at 09:48

UK7 - Contract Details Notice
Award

13 Jul 2026 at 17:06

UK6 - Contract Award Notice
Award

13 Jul 2026 at 16:25

UK5 - Transparency Notice
Summary of the contracting process

North Northamptonshire Council procured temporary telecare maintenance services for sheltered housing in Kettering. The requirement covered maintaining existing analogue sheltered-housing alarm devices while the council updates them for the digital switchover. It was intended to provide continuity during unforeseen delays to that wider upgrade programme. The procurement falls within repair and maintenance services, specifically maintenance of telecare and associated alarm equipment. Delivery was required in the North Northamptonshire area. The council was the buying organisation, with the work relating to its sheltered housing provision. The requirement was structured as a single lot and was identified as suitable for small and medium-sized enterprises, making it relevant to businesses able to maintain analogue telecare equipment and support sheltered-housing alarm systems.

The procurement is complete and was awarded through a direct procedure below threshold without competition. North Northamptonshire Council awarded the contract to Tunstall Healthcare (UK) Limited on 5 June 2026. The award value was £34,513.52 excluding VAT, or £41,416 gross. The awarded service period was 14 July to 30 September 2026. A contract was subsequently signed on 28 July 2026, with an active contract period running from 28 July to 27 November 2026 and the same value of £34,513.52 excluding VAT, or £41,416 gross. Evaluation was therefore based on a direct award rather than competing bids. The single lot was complete, and the selected supplier was Tunstall Healthcare (UK) Limited.

This procurement demonstrates a defined local requirement for maintaining analogue telecare equipment in sheltered housing during a transition to digital systems. Suppliers well placed for a future requirement would need practical capability in telecare alarm maintenance, fault diagnosis and repair, together with experience supporting sheltered-housing environments where continuity of service is important. Credibility would also depend on understanding the interaction between legacy analogue devices and digital switchover activity, including temporary support during upgrade delays. The incumbent supplier was a large specialist healthcare technology business, indicating that relevant technical expertise and the capacity to maintain an installed equipment base were important. Smaller firms may also be relevant because the single lot was identified as suitable for SMEs.

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Notice Information

Notice Title

NNC Sheltered Housing Temporary Telecare Maintenance, Kettering

Notice Description

North Northamptonshire Council are in the process of updating all analogue Sheltered Housing alarms. The purpose of this temporary contract, due to unforeseen delays, is to allow the current incumbent provider to maintain the current analogue devices whilst the digital switchover takes place.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06c9e5
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/073476-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Below threshold - without competition
Tender Suitability
SME
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

50 - Repair and maintenance services

CPV Codes

50800000 - Miscellaneous repair and maintenance services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
£34,513 Under £100K
Contracts Value
£34,513 Under £100K

Notice Dates

Publication Date
4 Aug 20261 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
5 Jun 20263 months ago
Contract Period
28 Jul 2026 - 27 Nov 2026 1-6 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
North Northamptonshire Council
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
CORBY
Postcode
NN17 1QG
Postcode Area
Northampton
Country
England
Major Region (ITL 1)
TLF East Midlands (England)
Basic Region (ITL 2)
TLF2 Leicestershire, Rutland and Northamptonshire
Small Region (ITL 3)
TLF25 North Northamptonshire
Delivery Location
Not specified
Local Authority
North Northamptonshire
Electoral Ward
Corby West
Westminster Constituency
Corby and East Northamptonshire

Supplier Information

Number of Suppliers
1
Supplier Name

Tunstall Healthcare (UK) Limited

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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