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Technology Enabled Care Services including Call Monitoring

The North Yorkshire Council

This public procurement record has 1 release in its history.

AwardUpdate

15 Jul 2026 at 08:13

Award Notice
Summary of the contracting process

The North Yorkshire Council has awarded a contract for "Technology Enabled Care Services including Call Monitoring" within the health and social work services industry category. This procurement, identified by the code 333-NYC-CD, focuses on transitioning from analogue to digital telecare services. The procurement process is in the award stage with the contract awarded to Tunstall Healthcare (UK) Limited. The contract period spans from 1 October 2025 to 30 September 2029, with services to be delivered in the UKE2 region of the United Kingdom. The total value of the contract is GBP 1,287,923.67. The procurement falls under the services category, adhering to the legal basis code 32014L0024 (CELEX).

This tender presents significant business opportunities by providing a stable, long-term partnership for companies specialising in digital telecare equipment and services. Businesses that can supply, install, maintain, and monitor telecare systems would be particularly well-suited to this contract, given the demands of transitioning to digital services. Tunstall Healthcare's role as the awarded supplier highlights the potential for large-scale providers to sustain growth through public sector contracts. The requirement for upgraded digital services also opens doors for businesses adept in cutting-edge technology solutions in telecare, enhancing business growth by aligning with council needs for reliable and efficient service provisions.

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Notice Information

Notice Title

Technology Enabled Care Services including Call Monitoring

Notice Description

Lot Information

Technology Enabled Care Services including Call Monitoring

The Authority wishes to award a contract to provide telecare equipment, monitoring and digital telecare services. This contract supports the council's move from analogue to digital telecare services and includes the supply, installation, maintenance and monitoring of telecare equipment.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06cb6f
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/066509-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services

CPV Codes

85000000 - Health and social work services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£1,287,923 £1M-£10M

Notice Dates

Publication Date
15 Jul 20262 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
1 Oct 2025 - 30 Sep 2029 4-5 years
Recurrence
Not specified

Notice Status

Tender Status
Not Specified
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
The North Yorkshire Council
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
NORTHALLERTON
Postcode
DL7 8AD
Postcode Area
Darlington
Country
England
Major Region (ITL 1)
TLE Yorkshire and The Humber
Basic Region (ITL 2)
TLE2 North Yorkshire
Small Region (ITL 3)
TLE22 North Yorkshire
Delivery Location
TLE2 North Yorkshire
Local Authority
North Yorkshire
Electoral Ward
Romanby
Westminster Constituency
Richmond and Northallerton

Supplier Information

Number of Suppliers
1
Supplier Name

Tunstall Healthcare (UK) Limited

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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