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Advice Services

ROYAL BOROUGH OF WINDSOR & MAIDENHEAD

This public procurement record has 2 releases in its history.

PlanningUpdate

15 Jul 2026 at 12:29

UK2 - Preliminary Market Engagement Notice
Planning

15 Jul 2026 at 12:27

UK2 - Preliminary Market Engagement Notice
Summary of the contracting process

The Royal Borough of Windsor & Maidenhead is undertaking a procurement process for a service titled "Advice Services". This is a planned procurement under the services category, specifically aligned with health and social work services. The contracting authority is seeking market insights to develop a strategy for a free, confidential Information, Advice, and Guidance (IAG) service aimed at improving residents’ financial resilience and accessibility to entitlements. This process is currently at the planning stage with a focus on gathering market feedback via a written questionnaire. Interested providers are required to submit their completed market engagement responses by 29th July 2026. The intended service delivery is scheduled to start on 1st April 2027 in the UKJ11 region, United Kingdom, and continue until the end of March 2030.

This tender represents a significant opportunity for businesses specialising in IAG and related advocacy services. With a focus on areas such as debt management, welfare benefits, housing, and consumer rights, companies operating in these sectors could offer their innovative service delivery models. The Council's emphasis on understanding market capacity suggests that small and medium-sized enterprises (SMEs) and voluntary, community and social enterprises (VCSEs) will find this opportunity particularly favourable. Engaging with this procurement process can lead to collaboration with local government and the potential for long-term service contracts, thereby supporting business growth in the public advisory services industry.

How relevant is this notice?

Notice Information

Notice Title

Advice Services

Notice Description

The Royal Borough of Windsor and Maidenhead (RBWM) Council is seeking to engage with the market to inform its procurement strategy for a free, confidential, and impartial Information, Advice, and Guidance (IAG) and general advocacy service for local residents. The core objective of this service would be to help residents resolve issues early, access eligible entitlements, and improve their financial resilience. The anticipated scope of advice may cover areas such as debt and money management, welfare benefits, housing, energy, employment, consumer rights, and family matters. Through this market engagement, the Council is looking to understand market capacity, potential delivery models, and optimal procurement structures before finalising the service specifications.

Planning Information

The purpose of this soft market testing exercise is to gather feedback from experienced providers of Information, Advice, and Guidance (IAG) services. Through this process, the Council is seeking to understand current market capacity and innovative or highly effective delivery models that achieve the best outcomes for residents. The insights gained from this exercise will directly inform the final procurement strategy and service specification, though this engagement does not constitute a formal call for competition or a tender. This engagement is being conducted strictly via a written questionnaire, and there are currently no face-to-face or virtual supplier events scheduled for this phase. To participate, interested providers are invited to contact procurement@rbwm.gov.uk to request the market engagement document for review. Please answer all questions where relevant, providing as much detail as possible in the designated supplier response boxes. Where multiple-choice options are provided, the Council still welcomes any supporting rationale or context within the response sections to help us understand your perspective. All completed questionnaire responses must be returned to procurement@rbwm.gov.uk by 29th July at 13:00, using the subject line "Market Engagement Response: IAG Services" to ensure they are received and processed correctly.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06cbf3
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/066774-2026
Current Stage
Planning
All Stages
Planning

Procurement Classification

Notice Type
UK2 - Preliminary Market Engagement Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
SME, VCSE
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services

CPV Codes

85000000 - Health and social work services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
15 Jul 2026Today
Submission Deadline
Not specified
Future Notice Date
29 Jul 20262 weeks to go
Award Date
Not specified
Contract Period
31 Mar 2027 - 31 Mar 2030 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Planning
Lots Status
Planning
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
ROYAL BOROUGH OF WINDSOR & MAIDENHEAD
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
MAIDENHEAD
Postcode
SL6 1RF
Post Town
Slough
Country
England
Major Region (ITL 1)
TLJ South East (England)
Basic Region (ITL 2)
TLJ1 Berkshire, Buckinghamshire and Oxfordshire
Small Region (ITL 3)
TLJ15 Berkshire East
Delivery Location
TLJ11 Berkshire
Local Authority
Windsor and Maidenhead
Electoral Ward
St Mary's
Westminster Constituency
Maidenhead

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

JSON Markdown

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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