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2526-0249 Winter Wellness Service

London Borough of Islington

This public procurement record has 1 release in its history.

Award

16 Jul 2026 at 13:56

UK7 - Contract Details Notice
Summary of the contracting process

The London Borough of Islington commissioned a proactive telephone advice service for vulnerable older council tenants. The service involves calling tenants to promote preventative health services, including SHINE and winter vaccinations. This is a public health and telephone outreach requirement, delivered for Islington’s council tenant population. The procurement is categorised as health services. The awarded service covers delivery across England, including London. It is relevant to organisations with experience in contacting older or vulnerable people, providing clear health information by telephone, and linking residents with preventative services. Suppliers may also need to understand the needs of council tenants and work appropriately within a local authority’s public health and housing context.

The procurement is complete and one supplier was selected: Age Concern Islington. The contract is active and was signed on 30 June 2026. It runs from 1 July 2026 to 30 June 2029. Its value is £29,991 excluding VAT, or £35,989.20 including VAT. The requirement was a below-threshold procurement, with the specific method recorded as unknown. It comprised one completed lot. The award covers health services and relates to the Winter Wellness Service. The contracting authority is the London Borough of Islington. The awarded supplier is Age Concern Islington. This outcome shows that the council used a single award for the complete requirement rather than splitting the service between multiple providers.

This procurement indicates demand for a focused telephone outreach service supporting vulnerable older residents. A credible future competitor would need reliable processes for identifying and contacting older people, trained staff able to give accurate and accessible preventative health information, and the ability to promote services such as SHINE and winter vaccinations. Experience working with vulnerable communities, older people or council tenants would strengthen a supplier’s position. The requirement also favours organisations that can manage sensitive conversations, maintain appropriate records, protect personal information and make effective referrals to health services. Providers should be able to operate consistently across the relevant geography while maintaining a local-authority standard of safeguarding, service quality and accountability.

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Notice Information

Notice Title

2526-0249 Winter Wellness Service

Notice Description

Proactive telephone advice service, calling vulnerable older council tenants to promote preventative health services including SHINE and winter vaccinations

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06ccf5
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/067285-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Below threshold - unknown
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services

CPV Codes

85100000 - Health services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£29,991 Under £100K

Notice Dates

Publication Date
16 Jul 20262 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
1 Jul 2026 - 30 Jun 2029 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
London Borough of Islington
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
N1 2UD
Postcode Area
North London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI4 Inner London - East
Small Region (ITL 3)
TLI43 Haringey and Islington
Delivery Location
Not specified
Local Authority
Islington
Electoral Ward
St Mary's & St James'
Westminster Constituency
Islington South and Finsbury

Supplier Information

Number of Suppliers
1
Supplier Name

AGE CONCERN ISLINGTON

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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