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Provision of SPCC Independent Participant Support Service (SIPSS)

Ministry of Defence

This public procurement record has 1 release in its history.

Award

17 Jul 2026 at 12:03

UK7 - Contract Details Notice
Summary of the contracting process

The Ministry of Defence procured the SPCC Independent Participant Support Service (SIPSS), a telephone-based welfare support service. The requirement is classified as social work services without accommodation (CPV 85312000). The service is intended to provide independent participant support by telephone for welfare-related needs. The buying organisation is the Ministry of Defence, a UK central government authority. The selected supplier, Victim Support, is a Cardiff-based voluntary, community and social enterprise and small or medium-sized business. This opportunity is therefore relevant to organisations providing confidential welfare, social support or telephone-based assistance, particularly those able to operate independently for a public sector client and support participants remotely.

The procurement has been awarded and the tender is complete. It used a direct award below the applicable threshold, without competition, with one lot. Victim Support was selected as supplier. The contract was signed on 13 July 2026 and runs from 14 July 2026 to 13 July 2027. Its value is £33,333.33 excluding VAT and £40,000 including VAT. The award is active and the contract is active. The procurement was evaluated through the direct-award route rather than a competitive tender. The published outcome identifies the requirement as a services contract for the SIPSS telephone welfare support service, with Victim Support responsible for delivery.

This procurement demonstrates a defined Ministry of Defence requirement for independent, telephone-based welfare support for participants. Suppliers well placed to compete for a comparable requirement would need capability in confidential social work or welfare support delivered without accommodation, with reliable telephone operations and staff able to provide participant-focused assistance. Experience of supporting people with welfare needs would be directly relevant, as would the ability to act independently while meeting public sector service expectations. Victim Support’s selection shows that a small or medium-sized voluntary, community or social enterprise can satisfy this type of requirement. Organisations with an established support-line model, suitable safeguarding and service-management arrangements, and the capacity to deliver consistent remote support would be credible competitors.

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Notice Information

Notice Title

Provision of SPCC Independent Participant Support Service (SIPSS)

Notice Description

Telephone support for welfare - SPCC Independent Participant Support Service (SIPSS).

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06cdbe
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/067729-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Below threshold - without competition
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services

CPV Codes

85312000 - Social work services without accommodation

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£33,333 Under £100K

Notice Dates

Publication Date
17 Jul 20262 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
14 Jul 2026 - 13 Jul 2027 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Ministry of Defence
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
GLASGOW
Postcode
G2 8EX
Postcode Area
Glasgow
Country
Scotland
Major Region (ITL 1)
TLM Scotland
Basic Region (ITL 2)
TLM3 West Central Scotland
Small Region (ITL 3)
TLM32 Glasgow City
Delivery Location
Not specified
Local Authority
Glasgow City
Electoral Ward
Anderston/City/Yorkhill
Westminster Constituency
Glasgow North

Supplier Information

Number of Suppliers
1
Supplier Name

Victim Support

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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