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Ticketing & Online Shop platform consultancy

THE NATIONAL ARCHIVES

This public procurement record has 1 release in its history.

Award

17 Jul 2026 at 16:10

UK7 - Contract Details Notice
Summary of the contracting process

The National Archives commissioned professional consultancy to support its change to a new ticketing and online shop system. The work covers advice on the change process and the use of project management methodology to ensure that the resulting outputs meet the organisation’s business needs. This is a services requirement combining digital consultancy, ticketing and e-commerce platform change, and project management support. The buyer is The National Archives, a central government public authority based at Kew in Richmond. Delivery is associated with locations in London and the South East of England. The requirement relates to the organisation’s visitor-facing ticketing and online retail operations, rather than the supply of software, tickets or shop goods themselves.

The procurement has been completed and a supplier was selected through a below-threshold direct award without competition. The contract was signed on 9 June 2026 and runs from 1 July 2026 to 30 September 2026. ROD BARLOW DIGITAL CONSULTANCY LTD was awarded the single lot. The contract value is £10,445 excluding VAT, or £12,534 including VAT. The awarded supplier is an active small and medium-sized enterprise. The procurement is for services and concerns technical testing, analysis and consultancy. The route used was a direct award, so the opportunity was not evaluated through a competitive tender process. The contract is active and covers the stated ticketing and online shop platform consultancy work.

This award demonstrates demand from The National Archives for specialist support during a digital change programme affecting ticketing and online shop services. Suppliers well placed for similar work would combine digital consultancy with practical experience of changing customer-facing platforms, understanding business requirements and managing delivery through a structured project management methodology. Credible competitors would need to show that they can provide professional advice while translating operational needs into clear outputs, coordinating change activity and supporting the move to a new ticketing system. The selected supplier was an SME, indicating that this type of focused consultancy can be delivered by a smaller specialist business rather than only by a large systems integrator.

How relevant is this notice?

Notice Information

Notice Title

Ticketing & Online Shop platform consultancy

Notice Description

Professional advice to support process of change to new ticketing system. Project management methodology applied to ensure outputs meet business needs.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06ce36
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/067956-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Below threshold - without competition
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

71 - Architectural, construction, engineering and inspection services

CPV Codes

71600000 - Technical testing, analysis and consultancy services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£10,445 Under £100K

Notice Dates

Publication Date
17 Jul 20262 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
1 Jul 2026 - 30 Sep 2026 1-6 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
THE NATIONAL ARCHIVES
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
RICHMOND
Postcode
TW9 4DU
Postcode Area
Twickenham
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI7 Outer London - West and North West
Small Region (ITL 3)
TLI75 Hounslow and Richmond upon Thames
Delivery Location
Not specified
Local Authority
Richmond upon Thames
Electoral Ward
Kew
Westminster Constituency
Richmond Park

Supplier Information

Number of Suppliers
1
Supplier Name

ROD BARLOW DIGITAL CONSULTANCY LTD

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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