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Provision of Social Media licences and support

The Mayor's Office for Policing And Crime

This public procurement record has 1 release in its history.

Award

19 Jul 2026 at 10:43

Award Notice
Summary of the contracting process

The Mayor’s Office for Policing and Crime procured social media licences and associated support services. The requirement is classified as IT services, covering consulting, software development, internet and support activities. It is a service requirement for the organisation responsible for policing and crime matters in London, with delivery associated with London. The procurement was arranged as a single lot covering the full social media licences and support requirement. This may suit suppliers providing subscription-based social media platforms, licence management, technical assistance, user support or related IT support services for public sector organisations. The buyer is the Mayor’s Office for Policing and Crime, based in London.

The procurement is complete and was awarded through a limited procedure: a direct award without prior publication of a call for competition, using the Health Trust Europe Framework. The contract was awarded to Softcat plc and signed on 26 June 2026. Its stated duration is 25 months. The awarded contract value is £133,252. The award was made on the basis of price. One bid was recorded for the requirement. The procurement description states that the award was made directly to Softcat through the framework. The tender record shows the lot as cancelled, while the award and contract are recorded as active, so the recorded outcome is an active contract with Softcat.

This procurement demonstrates a public-sector requirement for managed social media licences and support delivered through an established framework route. Suppliers competing when this requirement returns would need a credible offer covering the licensing, administration, maintenance and user support of social media tools, together with the ability to meet public-sector procurement and contract-management requirements. The price-only evaluation indicates that commercially competitive pricing is central to the buyer’s decision, alongside meeting the defined service scope. A supplier would also need sufficient operational capacity to support the Mayor’s Office for Policing and Crime across its London-facing policing and crime functions, and to deliver reliably under a framework-based direct-award or call-off arrangement.

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Notice Information

Notice Title

Provision of Social Media licences and support

Notice Description

Social Media licences and support

Procurement Information

Direct award to Softcat plc via the Health Trust Europe Framework.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06ce58
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/068027-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Limited
Procurement Method Details
Award procedure without prior publication of a call for competition
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£133,252 £100K-£500K

Notice Dates

Publication Date
19 Jul 20262 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
The Mayor's Office for Policing And Crime
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
E16 1ZE
Postcode Area
East London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI4 Inner London - East
Small Region (ITL 3)
TLI41 Hackney and Newham
Delivery Location
TLI London
Local Authority
Newham
Electoral Ward
Royal Victoria
Westminster Constituency
West Ham and Beckton

Supplier Information

Number of Suppliers
1
Supplier Name

Softcat Plc

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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