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Housing Management Agent

London Borough of Merton

This public procurement record has 1 release in its history.

Planning

20 Jul 2026 at 08:52

UK2 - Preliminary Market Engagement Notice
Summary of the contracting process

The London Borough of Merton is planning to appoint a housing management agent to deliver day-to-day services for its council housing. The scope covers tenancy management, estate services, repairs and maintenance, safety and quality compliance, and services tailored to individual blocks. This is a housing services contract, covering both tenant-facing housing management and the management and upkeep of council-owned assets. The work will be delivered for Merton Council housing in the London Borough of Merton. The buyer intends to procure a supplier to provide these functions on its behalf and in partnership with the authority. The opportunity is therefore relevant to organisations providing integrated social housing management, housing operations, property maintenance and compliance services.

This procurement is at the planning stage: Merton has set out an intention to procure but has not issued an invitation to tender. The planned procedure is a tender for services, with one planned lot. The buyer has scheduled preliminary market engagement, with an indicative milestone of 3 August 2026. The intended contract period is from 10 January 2028 to 1 April 2032, with a possible renewal or extension period taking the maximum end date to 3 April 2034. The planned arrangement is for a single housing management agent covering the full stated scope. Suppliers should treat the dates as the buyer’s current expectations and use the engagement stage to understand the developing requirement before any future competition.

The requirement is suited to housing management providers able to combine resident-facing tenancy services with operational delivery across council housing. Relevant organisations are likely to have practical experience of managing tenancies and estates, coordinating responsive repairs and planned maintenance, and maintaining service standards across residential blocks. Capability in safety and quality compliance is important, as is the ability to manage block-specific requirements rather than applying a single approach to every property. Providers with integrated teams covering housing operations, asset management, repairs, compliance and estate services will be well placed to prepare. The planned market engagement gives experienced suppliers an opportunity to explain delivery models, partnership arrangements and the capacity needed for a long-term, multi-service housing management contract.

How relevant is this notice?

Notice Information

Notice Title

Housing Management Agent

Notice Description

The London Borough of Merton ("the Authority") is seeking to undertake a procurement exercise for housing management functions on our behalf, and in partnership with us; the procured Supplier would deliver day-to-day tenant and asset services for our Council housing: tenancy management, estate services, repairs and maintenance, safety and quality compliance, and block-specific services.

Planning Information

The London Borough of Merton (“the Authority”) is seeking to undertake a procurement exercise for housing management functions on our behalf, and in partnership with us; the procured Supplier would deliver day-to-day tenant and asset services for our Council housing: tenancy management, estate services, repairs and maintenance, safety and quality compliance, and block-specific services.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06ce64
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/068042-2026
Current Stage
Planning
All Stages
Planning

Procurement Classification

Notice Type
UK2 - Preliminary Market Engagement Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

70 - Real estate services

CPV Codes

70333000 - Housing services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
20 Jul 20261 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
10 Jan 2028 - 1 Apr 2032 4-5 years
Recurrence
Not specified

Notice Status

Tender Status
Planning
Lots Status
Planning
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
London Borough of Merton
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
MORDEN
Postcode
SM4 5DX
Postcode Area
Sutton
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI6 Outer London - South
Small Region (ITL 3)
TLI63 Merton, Kingston upon Thames and Sutton
Delivery Location
Not specified
Local Authority
Merton
Electoral Ward
Merton Park
Westminster Constituency
Wimbledon

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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