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Provision of Configuration Support for Adults and Childrens Services Case Management System to Swindon Borough Council

Swindon Borough Council

This public procurement record has 1 release in its history.

Award

22 Jul 2026 at 07:40

Award Notice
Summary of the contracting process

Swindon Borough Council procured specialist IT configuration support for its Liquidlogic adults’ and children’s social care case management system and ContrOCC finance system. The requirement covered process and workflow design, system configuration and development, testing, roll-out, social care workforce training, user-guide development, reporting, and knowledge transfer to the council’s internal teams. The work was for the council’s systems and workforce in Swindon. This is a services contract for case-management and related business-system support, rather than the supply of a new software platform. The selected supplier, ICT Revolutions Limited, is a small or medium-sized enterprise based in London. The requirement sits within the Government’s G Cloud 14 framework and concerns IT consulting, software development, internet and support services.

The procurement has reached completion and was awarded through a limited procedure without prior publication of a call for competition, using the G Cloud 14 framework. One lot was recorded as cancelled, while the associated award is active and the contract is active. ICT Revolutions Limited was awarded the requirement on 16 July 2026. The signed contract value is £89,700. The planned service comprised 118 days of configuration support and 20 days of knowledge transfer, with a two-year term and an option for one further year. Evaluation was based on price at 50%, technical merit and functional fit at 40%, after-sales service management at 5%, and non-functional characteristics at 5%. Ten bids were recorded for the lot.

This award indicates demand from a local authority for specialist support around Liquidlogic social care and ContrOCC finance environments, including configuration, workflow design, development, testing, deployment, reporting and user adoption. A credible competitor for comparable work would need demonstrable expertise in these systems and the ability to translate operational social-care processes into reliable configured workflows. It would also need capacity to deliver a defined block of consultancy days, provide structured knowledge transfer to internal teams, train staff, produce usable guidance and support reporting requirements. The evaluation shows that technical fit and service quality matter alongside price: suppliers should be able to evidence network capacity, performance against service levels, dependable supply of related services, responsive help-desk arrangements and effective account management. The buyer’s use of a government framework also makes framework access and compliant call-off delivery relevant.

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Notice Information

Notice Title

Provision of Configuration Support for Adults and Childrens Services Case Management System to Swindon Borough Council

Notice Description

The contract award for system configuration support for the Liquidlogic case management system and ContrOCC finance system for 2 years with an option to extend by 1 x 1 years.

Lot Information

Lot 1

118 days of system configuration support for the Liquidlogic case management system and ContrOCC finance system for: * Process and workflow design * System configuration and development * Testing and roll-out * Social care workforce training and development of user guides * Report development 20 days of knowledge transfer to internal teams.

Options: 1 year extension allowed after 2 years

Procurement Information

This is a procurement through Government commercial agency G Cloud 14 framework.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06d05c
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/068929-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Limited
Procurement Method Details
Award procedure without prior publication of a call for competition
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£89,700 Under £100K

Notice Dates

Publication Date
22 Jul 20262 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Swindon Borough Council
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
SWINDON
Postcode
SN1 2JH
Postcode Area
Swindon
Country
England
Major Region (ITL 1)
TLK South West (England)
Basic Region (ITL 2)
TLK7 Gloucestershire and Wiltshire
Small Region (ITL 3)
TLK71 Swindon
Delivery Location
TLK14 Swindon
Local Authority
Swindon
Electoral Ward
Eastcott
Westminster Constituency
Swindon South

Supplier Information

Number of Suppliers
1
Supplier Name

ICT Revolutions Limited

Further Information

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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