This public procurement record has 1 release in its history.

Award

22 Jul 2026 at 10:52

Summary of the contracting process

The West Midlands Ambulance Service University NHS Foundation Trust has completed a procurement process titled "Critical Event Management," which falls under the industry category of information technology services. The project, situated in Brierley Hill, United Kingdom, involved the procurement of critical event management services to ensure rapid mobilisation of staff during urgent operational situations. The procurement method was direct, below the threshold, and without competition. The procurement, initiated as a tender, reached the award stage on 22nd July 2026, with contracts set to commence on 26th August 2026 and conclude on 25th August 2029.

This tender presents opportunities for businesses, especially SMEs, involved in providing rapid and efficient crisis management solutions using advanced communication platforms. Such contracts offer growth prospects for companies adept in IT services that enhance emergency response capabilities and operational continuity. Businesses capable of integrating real-time staff communication and availability confirmation systems will find this tender aligned with their service offerings and potential for collaboration with large suppliers like Everbridge.

How relevant is this notice?

Notice Title

Critical Event Management

Notice Description

Everbridge platform provides a rapid and efficient mechanism to mobilise staff in situations where urgent operational response is required, particularly where delays could impact: * Patient safety. * Emergency response capability. * Operational continuity. * Life preservation activities. The ability to communicate with multiple staff groups simultaneously and receive live confirmation of staff availability is considered essential during time critical incidents.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06d0b2
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/069095-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK5 - Transparency Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Below threshold - without competition
Tender Suitability
SME
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support


CPV Codes

72222300 - Information technology services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
£90,751 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
22 Jul 20262 weeks ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
22 Jul 20262 weeks ago
Contract Period
25 Aug 2026 - 25 Aug 2029 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Pending
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
WEST MIDLANDS AMBULANCE SERVICE UNIVERSITY NHS FOUNDATION TRUST
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
BRIERLEY HILL
Postcode
DY5 1LX
Post Town
Dudley
Country
England

Major Region (ITL 1)
TLG West Midlands (England)
Basic Region (ITL 2)
TLG3 West Midlands
Small Region (ITL 3)
TLG36 Dudley
Delivery Location
Not specified

Local Authority
Dudley
Electoral Ward
Brierley Hill & Wordsley South
Westminster Constituency
Stourbridge

Supplier Information

Number of Suppliers
1
Supplier Name

EVERBRIDGE

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

JSON Markdown

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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