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Bill Payments

South Tyneside Borough Council

This public procurement record has 1 release in its history.

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23 Jul 2026 at 11:26

Award Notice
Summary of the contracting process

South Tyneside Borough Council procured bill payment services for the council. The requirement is a financial service covering the processing and management of bill payments, delivered for South Tyneside in the South Shields area. The procurement was for services rather than goods or construction works. The council was the buying organisation, with South Tyneside Council also identified as the body responsible for review matters. The requirement was arranged as a single service lot and linked to the Northern Housing Consortium Framework. This is relevant to providers of outsourced bill payment, payment processing or associated financial administration services that can support a local authority requirement in South Tyneside.

The procurement is complete and an active award was made to ALLPAY LIMITED. The contract was signed on 22 July 2026 for £267,985. The award followed a limited procedure without prior publication of a call for competition, using a call-off from the Northern Housing Consortium Framework. The procurement was evaluated on price. The single lot included an option for two 12-month extensions. One bid was recorded for the lot. The lot itself is marked cancelled, while the award and contract are recorded as active, so the published outcome is an award to ALLPAY LIMITED with a signed contract. The process was covered by the Government Procurement Agreement.

This award shows that South Tyneside Council uses a framework call-off to buy dedicated bill payment services, with price as the stated basis for selection. A credible competitor for a future requirement would therefore need a well-developed bill payment and payment-processing operation, with the systems, controls and operational capacity to handle council transactions reliably. Experience serving public sector or local authority customers would help demonstrate an understanding of accountable payment administration and framework call-off requirements. The single bid and award to a large specialist supplier indicate that the buyer accepted a focused provider rather than a general financial services offer. Suppliers should be able to present a clear, competitive price for a defined council service and evidence dependable delivery at comparable scale.

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Notice Information

Notice Title

Bill Payments

Notice Description

Bill payment services for South Tyneside Council

Lot Information

Lot 1

Bill Payment services to South Tyneside Council

Options: 2 x 12 month extensions

Procurement Information

Call off Northern Housing Consortium Framework

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06d19e
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/069591-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Limited
Procurement Method Details
Award procedure without prior publication of a call for competition
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

66 - Financial and insurance services

CPV Codes

66000000 - Financial and insurance services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£267,985 £100K-£500K

Notice Dates

Publication Date
23 Jul 20262 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
South Tyneside Borough Council
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
SOUTH SHIELDS
Postcode
NE33 2RL
Postcode Area
Newcastle upon Tyne
Country
England
Major Region (ITL 1)
TLC North East (England)
Basic Region (ITL 2)
TLC4 Northumberland, Durham and Tyne & Wear
Small Region (ITL 3)
TLC43 Tyneside
Delivery Location
TLC22 Tyneside
Local Authority
South Tyneside
Electoral Ward
Beacon and Bents
Westminster Constituency
South Shields

Supplier Information

Number of Suppliers
1
Supplier Name

allpay Limited

Further Information

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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