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Richmond Day Services

London Borough of Richmond upon Thames

This public procurement record has 2 releases in its history.

Award

24 Jul 2026 at 14:32

UK6 - Contract Award Notice
Award

24 Jul 2026 at 12:02

UK5 - Transparency Notice
Summary of the contracting process

The London Borough of Richmond upon Thames procured adult day services for people with eligible care needs. The service supports older people with complex needs and working-age adults with neurological conditions. Its scope includes social work services without accommodation, community action programmes and community health services. Delivery is for the Richmond upon Thames area. The requirement is a community-based care and support service rather than a conventional standalone service contract: the council sought providers able to work collaboratively, co-design and co-develop service transformation, and combine public and other funding arrangements. The selected organisations are Age UK Richmond upon Thames and St Augustine’s Community Care Trust, both community and voluntary-sector providers based locally.

The procurement is complete and the contract has been awarded through a direct award, without a competitive tender, under the light-touch regime. The council cited the absence of reasonable alternatives and providers able and willing to deliver the required community partnership model, following pre-procurement engagement. Age UK Richmond upon Thames and St Augustine’s Community Care Trust were selected jointly for one lot. The awarded value is £17,947,125 gross, including £17,947,125 in the stated amount, in GBP. The award date is 24 July 2026. The contract period is 1 October 2026 to 30 September 2031, with a possible extension to 30 September 2036, dependent on demand, commissioning intentions and provider willingness. A signature milestone is scheduled for 7 September 2026.

This procurement demonstrates demand from Richmond upon Thames for integrated, locally embedded adult day services serving people with complex care needs and neurological conditions. A credible future competitor would need proven experience delivering community-based social care, health or day-support services, with the capacity to support both older adults and working-age adults. The buyer’s stated model favours organisations with established local community engagement, collaboration across services and the ability to co-design, co-develop and deliver service transformation. Providers would also need to demonstrate willingness to co-invest, operate mixed-funding models and work as a partnership rather than simply deliver a defined service. The requirement was identified as suitable for SMEs and voluntary, community and social enterprises.

How relevant is this notice?

Notice Information

Notice Title

Richmond Day Services

Notice Description

Day services for adults with eligible care needs namely services supporting older people with complex needs and working age adults with neurological conditions.

Procurement Information

The contract is being treated as subject to the Procurement Act 2023 to ensure transparency. However, the Council consider its nature is that of a mutual co-investment community partnership agreement for a common public benefit purpose, not a free-standing service contract. Therefore, the Council consider that it is exempt from the obligation to publish a tender and conduct a competitive tendering process on the basis that there is an absence of competition for technical reasons, including the following: embedded local community engagement and collaboration across services are essential requirements to meet assessed needs. Providers with those potential characteristics and capabilities were invited to extensive pre-commissioning engagement. As a result of that pre- commissioning engagement the Council's officers have judged that only the providers selected are able and willing to co-invest bringing mixed funding models, work in partnership and co-design, co-develop and deliver the required service transformation; and that for these Official precise requirements there are no reasonable alternatives. The Council has reached this conclusion on the basis that detailed, several stage pre procurement market engagement demonstrated a lack of other suppliers expressing interest to meet the Council's specific requirements, that the intention was to involve as many providers as were interested, able and willing and that the community partnership commissioning approach was adopted, because previous competitive procurements have not been successful in leading to contracts with satisfactory, able and willing suppliers, indicating there is no functional competitive market. The conclusion of the Council, from the pre-commissioning engagement process, is that direct award is appropriate and that adopting a competitive tender process, in the circumstances, would be artificial and involve disproportionate time and cost.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06d316
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/070352-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK6 - Contract Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Direct award
Tender Suitability
SME, VCSE
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services

CPV Codes

85312000 - Social work services without accommodation

85322000 - Community action programme

85323000 - Community health services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
£17,947,125 £10M-£100M
Contracts Value
Not specified

Notice Dates

Publication Date
24 Jul 20262 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
24 Jul 20262 months ago
Contract Period
1 Oct 2026 - 30 Sep 2031 Over 5 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Pending
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
London Borough of Richmond upon Thames
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
TWICKEHAM
Postcode
TW1 3BZ
Postcode Area
Twickenham
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI7 Outer London - West and North West
Small Region (ITL 3)
TLI75 Hounslow and Richmond upon Thames
Delivery Location
Not specified
Local Authority
Richmond upon Thames
Electoral Ward
Twickenham Riverside
Westminster Constituency
Twickenham

Supplier Information

Number of Suppliers
2
Supplier Names

AGE UK RICHMOND UPON THAMES

ST AUGUSTINE'S COMMUNITY CARE TRUST

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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