Culture Consultancy Services

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-h6vhtk-06d3bb-2026-07-24T17:39:41+01:00",
    "date": "2026-07-24T17:39:41+01:00",
    "ocid": "ocds-h6vhtk-06d3bb",
    "initiationType": "tender",
    "planning": {
        "documents": [
            {
                "id": "070497-2026",
                "documentType": "plannedProcurementNotice",
                "noticeType": "UK1",
                "description": "Pipeline notice on Find a Tender",
                "url": "https://www.find-tender.service.gov.uk/Notice/070497-2026",
                "datePublished": "2026-07-24T17:33:21+01:00",
                "format": "text/html"
            }
        ]
    },
    "parties": [
        {
            "id": "GB-COH-02154540",
            "name": "Post Office Limited",
            "identifier": {
                "scheme": "GB-COH",
                "id": "02154540"
            },
            "additionalIdentifiers": [
                {
                    "scheme": "GB-PPON",
                    "id": "PRNP-5883-YMLG"
                }
            ],
            "address": {
                "streetAddress": "100 Wood Street",
                "locality": "London",
                "postalCode": "EC2V 7ER",
                "country": "GB",
                "countryName": "United Kingdom",
                "region": "UKI31"
            },
            "contactPoint": {
                "email": "Procurement@postoffice.co.uk"
            },
            "roles": [
                "buyer"
            ],
            "details": {
                "url": "https://corporate.postoffice.co.uk/",
                "classifications": [
                    {
                        "id": "publicUndertaking",
                        "scheme": "UK_CA_TYPE",
                        "description": "Public undertaking"
                    }
                ]
            }
        }
    ],
    "buyer": {
        "id": "GB-COH-02154540",
        "name": "Post Office Limited"
    },
    "tender": {
        "id": "AA1545 - Culture Consultancy Services",
        "legalBasis": {
            "id": "2023/54",
            "scheme": "UKPGA",
            "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents"
        },
        "title": "Culture Consultancy Services",
        "description": "Post Office seeks to procure a strategic partner in Culture Consultancy to be able to bring their expertise and experience in items such as Culture or Behavioural Change and Transformation Programmes. A programme has been developed of targeted change activity to both accelerate and embed the cultural shifts required. We would value consultancy advice regarding these interventions to ensure we effectively calibrate the programme to reflect ongoing improvements in our cultural shifts. Our selected partner will be part of a Transformation Programme, working within a structured framework of programme and project management, being able to build, shape and sequence work that has already been undertaken Areas of work to be included but not limited to: * Leadership Accountability and Behavioural Change * Psychological Safety, Speak-Up Culture and Ethical Environment * Leveraging Existing Insight and Activity * Frontline, Postmaster and Stakeholder Engagement * Culture, Behaviour and Organisational Integration * Measurement, Reporting and Delivery Partnership * Alignment with Inquiry Recommendations, Green Paper and Regulatory Expectations * Governance, Capability Building and Transformation Alignment The services will be called off as and when required. Value is up to PS2m ex vat",
        "items": [
            {
                "id": "1",
                "additionalClassifications": [
                    {
                        "scheme": "CPV",
                        "id": "79410000",
                        "description": "Business and management consultancy services"
                    }
                ],
                "deliveryAddresses": [
                    {
                        "region": "UK",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    },
                    {
                        "region": "UK",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    }
                ],
                "relatedLot": "1"
            }
        ],
        "value": {
            "amountGross": 2400000,
            "amount": 2000000,
            "currency": "GBP"
        },
        "procurementMethodDetails": "Competitive flexible procedure",
        "mainProcurementCategory": "services",
        "aboveThreshold": true,
        "lots": [
            {
                "id": "1",
                "suitability": {
                    "sme": true
                },
                "contractPeriod": {
                    "startDate": "2026-10-01T00:00:00+01:00",
                    "endDate": "2028-09-30T23:59:59+01:00",
                    "maxExtentDate": "2030-09-30T23:59:59+01:00"
                },
                "hasRenewal": true,
                "status": "active",
                "value": {
                    "amountGross": 2400000,
                    "amount": 2000000,
                    "currency": "GBP"
                },
                "awardCriteria": {
                    "weightingDescription": "* Quality / Business Requirements - 60% (this includes 10% for Social Value) * Pricing Requirements - 20% The total score available for the ITT responses shall be 80% Post Office propose to then invite the 3 highest scoring suppliers to a Presentation Stage *Should there be a tie for 3rd place in the ITT, Post Office reserves the right to invite more than 3 Bidders to the Presentation. Presentation stage will be awarded a further 20% The weighted score for each presentation, after moderation, will be added to the original Total score for Quality/Business Requirements and Pricing and provide with the final score for the final 3 Bidders. This will be used to determine the Most Advantageous Tender",
                    "criteria": [
                        {
                            "type": "quality",
                            "name": "Quality Requirements"
                        },
                        {
                            "type": "price",
                            "name": "Price"
                        },
                        {
                            "type": "quality",
                            "name": "Presentation"
                        }
                    ]
                },
                "selectionCriteria": {
                    "criteria": [
                        {
                            "type": "economic",
                            "description": "Financial Requirements (including details of insurances required by the proposed commencement date) are included within the documents"
                        },
                        {
                            "type": "technical",
                            "description": "Technical ability standards are as set out in the documents"
                        }
                    ]
                },
                "renewal": {
                    "description": "potential 2 x 12 month extension"
                }
            }
        ],
        "communication": {
            "futureNoticeDate": "2026-07-25T23:59:59+01:00"
        },
        "status": "active",
        "procurementMethod": "open",
        "procedure": {
            "isAccelerated": true,
            "acceleratedRationale": "Pre-selected tenderers - utilities/not central government",
            "features": "Through the PSQ Process, Post Office intends to down select the number of Bidders that it intends to invite to submit a response to the ITT to 5*. The process for awarding the Contract is provided as part of this PSQ document. - Prior to completing or responding to The PSQ, Post Office require that all suppliers register with the Government Central Digital Platform ('CDP'). Information on the CDP, including details of how to register, can be found on https://www.find-tender.service.gov.uk/. - Bidders must fully complete all elements of the PSQ in order for their response to be considered valid. Only valid responses shall be evaluated. - Bidders who self-certify that they meet the requirements of the PSQ will be required to provide evidence of this if they are successful at contract award stage. - The PSQ also requires that Bidders demonstrate their technical and professional ability (Part 3). Bidder's answers to this Section will be evaluated by Post Office in accordance with paragraph 8.2 (Technical and/or professional capability) of the PSQ. - Following PSQ evaluation, Post Office intends to invite the top 5* ranked Bidders that have met all mandatory/minimum requirements from the PSQ to the ITT phase to complete and return the ITT documents. -Post Office then intends to invite the top 3* ranked suppliers from the ITT to a presentation stage, details of the required presentation and evaluation criteria will be provided as part of the ITT. *Should there be a tie for 5th place between two or more Bidders in the PSQ or for 3rd in the ITT, Post Office reserves the right to invite more than 5 Bidders to respond to the ITT or more than 3 Bidders to the presentation stage. As a non central government organisation Post Office is not obliged to provide Bidders with more than a 10 day tendering period"
        },
        "coveredBy": [
            "GPA"
        ],
        "submissionMethodDetails": "https://postoffice.wax-live.com/S2C/SignIn.aspx Select 'Open Opportunities' and then click on the 'view details' button for the event titled 'AA1545 Culture Consultancy'",
        "submissionTerms": {
            "electronicSubmissionPolicy": "allowed",
            "languages": [
                "en"
            ]
        },
        "tenderPeriod": {
            "endDate": "2026-08-03T17:00:00+01:00"
        },
        "enquiryPeriod": {
            "endDate": "2026-07-29T17:00:00+01:00"
        },
        "awardPeriod": {
            "endDate": "2026-09-16T23:59:59+01:00"
        },
        "documents": [
            {
                "id": "conflictOfInterest",
                "documentType": "conflictOfInterest",
                "description": "Not published"
            },
            {
                "id": "L-1",
                "documentType": "biddingDocuments",
                "description": "Suppliers who are interested in this requirement will need to register on the Post Office e-sourcing portal and access the following project AA1545 Culture Consultancy Services. They will need to complete and submit a PSQ response on the Post Office e-sourcing portal. To do this please access the portal using this link : https://postoffice.wax-live.com/S2C/SignIn.aspx This will take you to a log on screen. Click on the \"Register Here\" Registration form to complete and submit which will result in an email giving log in/activation details. NOTE: that the log on/activation email may appear in your Spam folder. The Instructions can also be found at the following link: https://corporate.postoffice.co.uk/media/fcgegvzb/web3-user-guide-supplier-log-on-and-register.pdf If there are issues logging in please email procurement@postoffice.co.uk for assistance - providing as much detail as possible (screenshots etc). It is anticipated that the Service Commencement date shall be 1st October 2026.",
                "url": "https://postoffice.wax-live.com/S2C/SignIn.aspx"
            },
            {
                "id": "L-2",
                "documentType": "technicalSpecifications",
                "description": "PSQ documentation, including Proposed Agreement (in draft) can be downloaded by following the link above and completing the registration process.",
                "url": "https://postoffice.wax-live.com/S2C/SignIn.aspx"
            },
            {
                "id": "070498-2026",
                "documentType": "tenderNotice",
                "noticeType": "UK4",
                "description": "Tender notice on Find a Tender",
                "url": "https://www.find-tender.service.gov.uk/Notice/070498-2026",
                "datePublished": "2026-07-24T17:39:41+01:00",
                "format": "text/html"
            }
        ]
    },
    "language": "en"
}