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All Bereavement Service - Redbridge and Waltham Forest

NHS North East London Integrated Care Board

This public procurement record has 1 release in its history.

Award

28 Jul 2026 at 14:53

Award Notice
Summary of the contracting process

NHS North East London Integrated Care Board procured all-age bereavement support services for people experiencing loss across the London Boroughs of Redbridge and Waltham Forest. The service covers emotional and psychological support, including assessment, structured one-to-one support, group support and signposting to additional services. It is a counselling service delivered across both boroughs, with equitable access for people of all ages. The provider is expected to operate in line with NHS service standards and commissioning requirements, while maintaining safeguarding, clinical governance and data protection compliance. The requirement also includes monitoring service activity, delivery and impact through regular reporting, supporting ongoing performance review and contract management by the commissioning organisation.

The procurement has been completed and the contract was awarded through an open procedure. St Francis Hospice was selected as the supplier, with one bid recorded. The contract was signed on 21 May 2026 and is active. The awarded contract value is £60,000. The service period runs from 15 June 2026 to 14 June 2027, with an extension option at the authority’s discretion up to a maximum total duration of two years. Evaluation was based on price. The procurement covered a single requirement for Redbridge and Waltham Forest. The contract includes monthly and quarterly reporting and ongoing performance review in accordance with NHS commissioning requirements.

This procurement demonstrates demand from NHS North East London Integrated Care Board for a managed bereavement counselling service serving all age groups across two London boroughs. A credible future competitor would need capability in assessing bereavement needs and delivering both individual and group interventions, with effective referral or signposting arrangements. Providers should be able to evidence equitable access, safe clinical practice, safeguarding controls, data protection compliance and delivery against NHS service standards. Operational capacity for regular activity, service delivery and impact reporting is important, as is the ability to support formal contract management and performance review. Relevant organisations include hospices and specialist counselling or psychological-support providers with experience of publicly commissioned health services.

How relevant is this notice?

Notice Information

Notice Title

All Bereavement Service - Redbridge and Waltham Forest

Notice Description

Provision of bereavement support services across the London Boroughs of Redbridge and Waltham Forest, including emotional and psychological support for individuals experiencing loss.

Lot Information

Lot 1

This contract is for the provision of an all-age bereavement support service for the period 15 June 2026 to 14 June 2027, with the option to extend subject to agreement, and has a total value of PS60,000. The service will deliver structured support and targeted interventions to individuals affected by bereavement, in line with NHS service standards and contractual requirements. The scope of the service includes assessment, one-to-one and group support, and appropriate signposting to additional services. The provider will ensure equitable access across all age groups and maintain compliance with safeguarding, clinical governance, and data protection standards. Regular monitoring will be undertaken through monthly and quarterly reporting, covering activity levels, service delivery, and impact. The contract will be subject to ongoing performance review and contract management in accordance with NHS commissioning requirements.

Options: The contract may be extended at the discretion of the contracting authority, subject to a maximum total duration of 2 years.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06d56d
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/071295-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services

CPV Codes

85312320 - Counselling services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£60,000 Under £100K

Notice Dates

Publication Date
28 Jul 20262 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
NHS North East London Integrated Care Board
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
E14 5HJ
Postcode Area
East London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI4 Inner London - East
Small Region (ITL 3)
TLI42 Tower Hamlets
Delivery Location
TLI London
Local Authority
Tower Hamlets
Electoral Ward
Blackwall & Cubitt Town
Westminster Constituency
Poplar and Limehouse

Supplier Information

Number of Suppliers
1
Supplier Name

St Francis Hospice

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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