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Managed Training Services

Post Office Limited

This public procurement record has 1 release in its history.

Award

28 Jul 2026 at 16:10

Award Notice
Summary of the contracting process

Post Office Limited procured managed training services for delivery across the United Kingdom. The requirement covers access to a marketplace of ready-made training courses and a pre-procured pool of associate coaches. It also includes training needs analysis, learning programme management, and the design and delivery of learning programmes. This is a managed learning service rather than a single course or standalone training assignment, so it is relevant to organisations that can combine course provision with coaching and end-to-end learning support. The buyer is Post Office Limited, based in London. The procurement falls within the training services category and relates to the organisation’s workforce learning and development needs.

The procurement is complete and was awarded through a limited call-off from Lot 1 of the ESPO Managed Learning Services Framework 383_25, using an award procedure without prior publication of a competition. The published evaluation basis was price. Capita Business Services Ltd was awarded the contract on 20 July 2026. The contract value is £200,000 and the contract was signed on 20 July 2026. The procurement records one bid. The framework call-off allowed an award without competition because Capita’s pre-procured pool of associate coaches was considered specific to the buyer’s needs and the most advantageous solution. The associated lot is recorded as cancelled, while the award and contract are active.

This outcome shows demand from Post Office Limited for a managed learning partner able to provide both breadth and coordination: a catalogue of off-the-shelf courses, access to suitably matched associate coaches, training needs analysis, learning programme management, and course design and delivery. A credible future competitor would therefore need operational capacity to manage varied training requirements rather than supply isolated sessions. Relevant strengths include a substantial course marketplace, a reliable coaching network, experienced learning consultants, programme-management capability, and the ability to design and deliver tailored learning alongside standard content. Suppliers should also be able to demonstrate how they match coaches to organisational needs and manage delivery consistently across the United Kingdom.

How relevant is this notice?

Notice Information

Notice Title

Managed Training Services

Notice Description

Call-off under Lot1 of ESPO framework for Managed Training Services under PCR2015. Access to a marketplace of off-the-shelf courses and pre-procured pool of associate coaches, as well as additional services such as training needs analysis and learning programme management, design and delivery.

Lot Information

Lot 1

Procurement was run following the call-off procedure in accordance with ESPO Managed Learning Services Framework 383_25. The supplier has been appointed to provide Post Office with access to a marketplace of off-the-shelf courses and pre-procured pool of associate coaches, as well as additional services such as training needs analysis and learning programme management, design and delivery.

Options: Up to 2 optional 12 month extensions

Procurement Information

Lot 1 of the ESPO Managed Learning Services framework 383_25 (let under PCR2015) allows for contracts to be awarded without competition if the supplier selected represents the most advantageous solution. Capita have already pre-procured a pool of associate coaches for their clients to access that are relevant to Post Office's needs. This pool of associate coaches is specific and unique to Capita, thus awarding them the contract was deemed the most advantageous solution.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06d5a5
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/071375-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Limited
Procurement Method Details
Award procedure without prior publication of a call for competition
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

80 - Education and training services

CPV Codes

80500000 - Training services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£200,000 £100K-£500K

Notice Dates

Publication Date
28 Jul 20262 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Post Office Limited
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
EC2V 7ER
Postcode Area
Central London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI35 Westminster and City of London
Delivery Location
Not specified
Local Authority
City of London
Electoral Ward
Bassishaw
Westminster Constituency
Cities of London and Westminster

Supplier Information

Number of Suppliers
1
Supplier Name

Capita Business Services Ltd

Further Information

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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