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ESMCP Control Room Systems Upgrade to ensure compatibility to the Emergency Services Network - Frequentis

Home Office

This public procurement record has 2 releases in its history.

Award

29 Jul 2026 at 09:37

UK6 - Contract Award Notice
Award

28 Jul 2026 at 16:11

UK5 - Transparency Notice
Summary of the contracting process

The Home Office procured an upgrade to Emergency Services Mobile Communications Programme (ESMCP) control room systems, ensuring compatibility with the Emergency Services Network. The requirement covers integrated communications control systems (ICCS), non-ICCS software, software development and supporting services. The systems and services are intended for the Home Office and three emergency services organisations. The work concerns software supporting emergency-service control rooms, including the upgrade and continued support of existing systems. The procurement is categorised as services, with software development services as the specific work type. The requirement is focused on maintaining and improving existing control room software relationships and interfaces rather than supplying a new, standalone communications platform.

The procurement is complete and was awarded on 23 July 2026 through a direct award to Frequentis UK Limited. The award is £11,147,119 excluding VAT and £13,376,544 including VAT. The contract period is 1 September 2026 to 29 March 2030, with a single possible 12-month extension to 28 March 2031 if the wider programme is delayed. Options cover end-user hypercare, a control room reference system and early-life support. The direct award was justified because Frequentis is the existing supplier, owns intellectual property required for the software, and changing supplier would create incompatibility and disproportionate technical difficulties in operation or maintenance. A contract signature milestone was scheduled for 21 August 2026.

This award indicates demand for specialist suppliers able to develop and support integrated emergency communications control-room software within an established technical environment. A credible competitor for comparable Home Office requirements would need demonstrable expertise in ICCS and related non-ICCS software, software upgrades, systems integration, compatibility management and operational support. Experience of emergency-services communications, the Emergency Services Network and complex public-sector programmes would be commercially relevant. Suppliers would also need to address ownership and licensing of the intellectual property underpinning existing systems, and show how their solution could avoid disruption to operation and maintenance. Capabilities in hypercare, reference-system provision and early-life support would strengthen a future offer, particularly where continuity with incumbent control-room technology is central to the requirement.

How relevant is this notice?

Notice Information

Notice Title

ESMCP Control Room Systems Upgrade to ensure compatibility to the Emergency Services Network - Frequentis

Notice Description

This Procurement seeks to establish contract with a Supplier as a vendor of Integrated Communications Control Systems (ICCS) and non-ICCS software to 3ES Organisations and the Home Office, specifically the Emergency Services Mobile Communications Programme ('ESMCP'), for the provision of software development and supporting services.

Procurement Information

Review of Schedule 5 - subsection 7 Additional or repeat goods, services or works 7. The public contract concerns the supply of goods, services or works by the existing supplier which are intended as an extension to, or partial replacement of, existing goods, services or works in circumstances where-- (a)a change in supplier would result in the contracting authority receiving goods, services or works that are different from, or incompatible with, the existing goods, services or works, and (b)the difference or incompatibility would result in disproportionate technical difficulties in operation or maintenance. Additional information The ownership of the control room systems software relationship is between the User Organisation and the Control Room System Supplier. The existing suppliers own the IP that is required for the software and therefore no other supplier is able to upgrade the existing software.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06d5a6
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/071528-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK6 - Contract Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Direct award
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72262000 - Software development services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
£11,147,119 £10M-£100M
Contracts Value
Not specified

Notice Dates

Publication Date
29 Jul 20262 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
23 Jul 20262 months ago
Contract Period
1 Sep 2026 - 29 Mar 2030 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Home Office
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
SW1P 4DF
Postcode Area
South West London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI35 Westminster and City of London
Delivery Location
Not specified
Local Authority
Westminster
Electoral Ward
St James's
Westminster Constituency
Cities of London and Westminster

Supplier Information

Number of Suppliers
1
Supplier Name

Frequentis (UK) Limited

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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