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Private Hire Concession at Stansted Airport

MAG AIRPORT LIMITED

This public procurement record has 1 release in its history.

Tender

28 Jul 2026 at 17:15

UK4 - Tender Notice
Summary of the contracting process

MAG Airport Limited is procuring a private hire concession for Stansted Airport. The requirement covers taxi and private hire services that support passengers’ journeys, from booking through to service delivery. It is divided into two service models: a traditional private hire desk operation, where at least 60% of forecast bookings will be made in person or by telephone, and a digital operator model, where bookings are expected to be made through a mobile app or website. The work will be delivered at Stansted Airport in England. This is a services procurement under a concession arrangement, and is suitable for small and medium-sized enterprises. The buyer is seeking partners able to provide a reliable passenger-facing private hire service.

The process has reached tender: MAG has invited interested parties to complete a pre-qualification questionnaire, using a selective competitive flexible procedure. Expressions of interest were due by 5 August 2026 at 23:59, and PQQ submissions are due by 26 August 2026. Following assessment, applicants achieving at least 60% for each lot may be shortlisted for an Invitation to Negotiate, with award expected by 1 December 2026. The estimated total value is £26 million excluding VAT (£31.2 million including VAT), split indicatively between £11 million excluding VAT for the desk operation and £15 million excluding VAT for the digital operation. Each contract is planned from 1 April 2027 to 31 March 2030, with a discretionary two-year extension. Evaluation is 70% commercial and 30% technical, including 10% for environmental, social and governance considerations.

This opportunity suits established private hire, taxi, airport transport or mobility operators with demonstrable experience of delivering comparable passenger services. Applicants must be able to comply fully with applicable industry laws, regulations and recognised best practice, while maintaining strong operational controls and dependable customer service. The desk lot is suited to businesses with experienced booking-desk and telephone teams, appropriate airport operating processes and the capacity to manage substantial in-person demand. The digital lot is better suited to operators with a capable mobile-app or website booking operation, supporting technology, data handling and digital customer journeys. Both models require sufficient operational capacity, service resilience and commitment to a high-quality passenger experience. Technical proposals will also need to address ESG performance.

How relevant is this notice?

Notice Information

Notice Title

Private Hire Concession at Stansted Airport

Notice Description

The current Private Hire contracts at Stansted Airport are reaching expiry. A Private Hire experience is often what starts and ends a passenger's journey. It is crucial that MAG enters into a contract with partners who have adequate experience, are fully compliant with all aspects of industry laws, regulations and best practices and are committed to providing MAG passengers with first class customer service.

Lot Information

Stansted Airport Private Hire Desk Operation

Traditional Desk Operation for Private Hire services at Stansted Airport. 60% or more of bookings are forecast to be taken in person at a booking desk or by telephone call. Values below are indicative to the concessionaire.

Renewal: The Contract(s) will be let for a period of three (3) years with the option for MAG to extend for a further two (2) years (1+1) after the initial term. Such extensions may be exercised at MAG's discretion based on a range of factors including business needs and circumstances.

Stansted Airport Digital Operator

Digital Operation for Private Hire services at Stansted Airport. Bookings are forecast to be taken by mobile app or website. Values below are indicative to the concessionaire.

Renewal: The Contract(s) will be let for a period of three (3) years with the option for MAG to extend for a further two (2) years (1+1) after the initial term. Such extensions may be exercised at MAG's discretion based on a range of factors including business needs and circumstances.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06d5d5
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/071446-2026
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
UK4 - Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Competitive flexible procedure
Tender Suitability
SME
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

60 - Transport services (excl. Waste transport)

CPV Codes

60120000 - Taxi services

Notice Value(s)

Tender Value
£26,000,000 £10M-£100M
Lots Value
£26,000,000 £10M-£100M
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
28 Jul 20262 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
1 Apr 2027 - 31 Mar 2030 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Active
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
MAG AIRPORT LIMITED
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
MANCHESTER
Postcode
M90 1QX
Postcode Area
Manchester
Country
England
Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD3 Greater Manchester
Small Region (ITL 3)
TLD33 Manchester
Delivery Location
TLH East (England)
Local Authority
Manchester
Electoral Ward
Woodhouse Park
Westminster Constituency
Wythenshawe and Sale East

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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