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Delivery and Support of the Idox Cloud Public Protection Solution

Dover District Council

This public procurement record has 1 release in its history.

Award

30 Jul 2026 at 15:06

Award Notice
Summary of the contracting process

Dover District Council procured the delivery and ongoing support of the Idox Cloud Public Protection Solution. This is a software and information-systems requirement covering a cloud-based public protection solution rather than physical goods or construction works. The stated purpose is to provide and support the council’s public protection solution. The named supplier, Idox Software Ltd, is a large software business based in Woking. The buyer is Dover District Council, a local authority responsible for general public services. The requirement is associated with the council’s area and its operational public protection services. Businesses specialising in public-sector cloud software, public protection systems, implementation and software support would find the subject matter most relevant.

The procurement is complete and has resulted in an active award and active contract. Dover District Council used a limited award procedure without prior publication of a call for competition, through the G Cloud Framework. The requirement was arranged as one lot; that lot is recorded as cancelled, while the associated award remains active. Idox Software Ltd was awarded the contract. The contract value is £170,075, in GBP, and it was signed on 29 July 2026. One bid was recorded. Price was the stated award criterion. The procurement rationale classifies the award as outside the scope of the relevant directive and records the framework route as the basis for proceeding. No contract duration is stated in the procurement outcome.

This outcome identifies established demand from Dover District Council for a cloud-based public protection system and supplier support. A competitor targeting a future requirement of this kind would need a credible public-sector cloud software offering, with functionality suited to public protection work and the ability to deliver implementation, operational support and continuing service management. Experience of supplying local authorities would help demonstrate understanding of public-sector users, governance and service requirements. The procurement was conducted through the G Cloud Framework, so relevant framework status and compliance would be important for competing by the same route. Suppliers would also need sufficient delivery and support capacity to operate a council-wide solution, alongside a price position that can compete when value is assessed primarily on price.

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Notice Information

Notice Title

Delivery and Support of the Idox Cloud Public Protection Solution

Notice Description

Award of contract for the Delivery and Support of the Idox Cloud Public Protection Solution

Lot Information

Lot 1

Award of contract for the Delivery and Support of the Idox Cloud Public Protection Solution

Procurement Information

Award of contract via the G Cloud Framework

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06d7d7
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/072271-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Goods
Procurement Method
Limited
Procurement Method Details
Award procedure without prior publication of a call for competition
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

CPV Codes

48000000 - Software package and information systems

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£170,075 £100K-£500K

Notice Dates

Publication Date
30 Jul 20262 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Dover District Council
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
WHITFIELD, DOVER
Postcode
CT16 3PJ
Postcode Area
Canterbury
Country
England
Major Region (ITL 1)
TLJ South East (England)
Basic Region (ITL 2)
TLJ4 Kent
Small Region (ITL 3)
TLJ44 East Kent
Delivery Location
TLJ4 Kent
Local Authority
Dover
Electoral Ward
Whitfield
Westminster Constituency
Dover and Deal

Supplier Information

Number of Suppliers
1
Supplier Name

Idox Software Ltd

Further Information

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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