This public procurement record has 2 releases in its history.

Award

31 Jul 2026 at 07:49

Award

31 Jul 2026 at 07:46

Summary of the contracting process

West Suffolk Council has completed a procurement process titled "Artifax Subscription," aimed at IT services, specifically consulting, software development, internet, and support. The council, classified as a public authority and sub-central government entity, is located in Bury St Edmunds, United Kingdom. This process was initiated as a direct procurement below the threshold without competition and is currently at the Award stage, which was active on 31st July 2026. The awarded contract, set to begin on 1st August 2026 and conclude on 30th April 2028, involves the supplier Artifax Software Limited, based in London, and encompasses a gross value of £17,453.70.

This tender offers significant business growth opportunities, especially for IT service providers that specialise in comprehensive software solutions and support systems, accommodating unlimited users and services. Businesses in software development and IT consulting sectors will find this contract beneficial, as it involves providing technical and end-user support for West Suffolk Council's operations. The requirement for sustained engagement through community forums and regular updates makes it particularly suitable for SMEs that have innovative solutions and the capability to enhance public sector digital infrastructure.

How relevant is this notice?

Notice Title

Artifax Subscription

Notice Description

This supersedes an existing subscription agreement in place between West Suffolk Council and Artifax Software Limited. The subscription includes technical and end-user information, support services, access to Artifax's community forums, and regular updates and enhancements. The subscription allows for unlimited users, room and resource bookings, sales process and finances.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06d83f
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/072457-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK6 - Contract Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Below threshold - without competition
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support


CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
£14,544 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
31 Jul 20265 days ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
30 Jul 20266 days ago
Contract Period
31 Jul 2026 - 30 Apr 2028 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
WEST SUFFOLK COUNCIL
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
BURY ST EDMUNDS
Postcode
IP33 3YU
Post Town
Ipswich
Country
England

Major Region (ITL 1)
TLH East (England)
Basic Region (ITL 2)
TLH6 Suffolk
Small Region (ITL 3)
TLH64 West Suffolk
Delivery Location
Not specified

Local Authority
West Suffolk
Electoral Ward
Minden
Westminster Constituency
Bury St Edmunds and Stowmarket

Supplier Information

Number of Suppliers
1
Supplier Name

ARTIFAX SOFTWARE

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

JSON Markdown

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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