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Care Support Services for Children with a Disability - CS26605D - Complex Support (Health Needs)

Hampshire County Council

This public procurement record has 1 release in its history.

Award

31 Jul 2026 at 13:23

UK6 - Contract Award Notice
Summary of the contracting process

Hampshire County Council is commissioning specialist care support services for children and young people with disabilities, through its Children’s Services Department. The requirement covers complex health needs, including severe learning or physical disabilities, autistic spectrum conditions, behaviour that challenges, and complex physical or mental health needs. It is a Tier 4 service delivered as part of an individual care plan and wider support package, following social care assessment and identified need. This call-off concerns children and young people requiring staff with additional clinical training or experience, such as PEG feeding, epilepsy management, suctioning and complex medication regimes. Services are delivered across Hampshire, including the areas covered by Hampshire County Council. The procurement is classified as health and social work services (CPV 85000000).

The procurement is complete and one supplier was awarded the requirement on 15 July 2026: Whispers Care Solutions Limited. The award value is £416,000 gross and £416,000 in total, in GBP. This was a competitive selective call-off under an existing framework, using the light-touch regime, with one completed lot. The awarded contract is scheduled to run from 1 September 2026 to 31 August 2030, with renewal rights extending the maximum period to 31 August 2034. Two possible extensions are described, each lasting up to two years and valued at £10,750,000 ex VAT. A future signature milestone was scheduled for 17 August 2026. Individual service contracts are to be awarded subsequently under the call-off.

This outcome indicates demand for specialist, personalised care support for children and young people with significant disabilities and health needs in Hampshire. Suppliers would need to provide staff able to support complex clinical requirements safely, including PEG feeding, epilepsy management, suctioning and complex medication regimes, alongside care for learning disabilities, physical disabilities, autism and behaviour that challenges. Credible competitors would therefore need suitably trained or experienced care staff, the ability to work within social care assessments and individual care plans, and the operational capacity to deliver a responsive Tier 4 service across Hampshire. The requirement also favours providers able to develop less conventional, more personalised approaches than standard domiciliary care while maintaining outcomes for children, young people and their families.

How relevant is this notice?

Notice Information

Notice Title

Care Support Services for Children with a Disability - CS26605D - Complex Support (Health Needs)

Notice Description

Hampshire County Council Children's Services commissions care support for children and young people with disabilities. The children and young people requiring care support services will include those with severe disabilities such as learning disabilities, physical disabilities, autistic spectrum conditions, behaviour that challenges and complex physical or mental health needs. The Services are part of a holistic support package for the child / young person that meets identified outcomes as part of a Care Plan as agreed by the Council's County Allocation Panel. This Service is part of Hampshire County Council's Children's Services Department's continuum of services which support children and young people with disabilities. Care support is a Tier 4 specialist service, which can be offered to a family following a social care assessment where the Disabled Children's Team criteria has been met and/or an unmet social care need has been identified. This Service aims to facilitate the development of the market to deliver services in new and more personalised ways rather than the conventional delivery of domiciliary care which in turn will enhance the skills of staff, potentially offering greater job satisfaction, in delivering the Service and improving the experience of the Service User. This Notice relates to a call off procedure for Care Support Services for Children with a Disability - Complex Support (Health). This is for children and young people with significant health needs requiring staff with additional clinical training or experience (e.g., PEG feeding, epilepsy management, suctioning, complex medication regimes). Any potential value will be awarded through subsequently awarded Individual Service Contracts rather than at this call off stage.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06d8d2
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/072713-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK6 - Contract Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Award under framework
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services

CPV Codes

85000000 - Health and social work services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
£416,000 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
31 Jul 20262 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
15 Jul 20262 months ago
Contract Period
1 Sep 2026 - 31 Aug 2030 4-5 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Hampshire County Council
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
WINCHESTER
Postcode
SO23 8UJ
Postcode Area
Southampton
Country
England
Major Region (ITL 1)
TLJ South East (England)
Basic Region (ITL 2)
TLJ3 Hampshire and Isle of Wight
Small Region (ITL 3)
TLJ36 Central Hampshire
Delivery Location
Not specified
Local Authority
Winchester
Electoral Ward
St Michael
Westminster Constituency
Winchester

Supplier Information

Number of Suppliers
1
Supplier Name

Whispers Care Solutions Limited

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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