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HR System

O F W A T

This public procurement record has 1 release in its history.

Award

31 Jul 2026 at 15:19

UK7 - Contract Details Notice
Summary of the contracting process

The Water Services Regulation Authority (Ofwat) procured an HR system based on iTrent, covering human resources management consultancy services. The requirement supports the organisation’s HR operations rather than a construction, supply or general IT project. Delivery covers England and Wales, with the buyer based at Ofwat’s office in Birmingham. The contracted service is associated with implementing, supplying or supporting an iTrent HR system. This is therefore relevant to HR technology providers, iTrent specialists, HR systems integrators and consultancy businesses with experience of supporting public-sector human resources functions. Suppliers whose work is limited to unrelated software, hardware, construction or non-HR services would have little direct relevance to this requirement.

The procurement is complete and the contract was awarded directly without competition under a below-threshold procedure. Softcat PLC was selected for the single lot, with the award made on 31 July 2026. The contract was signed on the same date and runs from 1 August 2026 to 31 July 2029. Its value is £41,667 excluding VAT, or £50,000 including VAT. The award was assessed as a services contract for human resources management consultancy. The process used one completed lot, and the contract is recorded as active. The outcome indicates that Ofwat obtained the requirement through a non-competitive direct route rather than an open tender or multi-supplier competition.

This procurement demonstrates a defined public-sector demand for an iTrent-based HR system and related human resources management consultancy at a central-government regulator. A credible competitor for the same requirement would need demonstrable capability in iTrent, HR system implementation or support, and consultancy aligned with organisational HR operations. Experience of working with public authorities would help show that the supplier can manage governance, security, service continuity and public-sector delivery expectations, although these requirements are not expressly stated in the procurement data. The selected supplier is a large business, so competing providers should be able to demonstrate sufficient delivery capacity for a national England-and-Wales footprint and sustained service over a multi-year contract.

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Notice Information

Notice Title

HR System

Notice Description

Hr System ITrent

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06d91e
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/072825-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Below threshold - without competition
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security

CPV Codes

79414000 - Human resources management consultancy services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£41,667 Under £100K

Notice Dates

Publication Date
31 Jul 20262 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
1 Aug 2026 - 31 Jul 2029 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
O F W A T
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
BIRMINGHAM
Postcode
B5 4UA
Postcode Area
Birmingham
Country
England
Major Region (ITL 1)
TLG West Midlands (England)
Basic Region (ITL 2)
TLG3 West Midlands
Small Region (ITL 3)
TLG31 Birmingham
Delivery Location
Not specified
Local Authority
Birmingham
Electoral Ward
Ladywood
Westminster Constituency
Birmingham Ladywood

Supplier Information

Number of Suppliers
1
Supplier Name

Softcat Plc

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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