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Provision of Acute Visiting, Single Point of Access & Urgent Care Centre appointments across St Helens

NHS CHESHIRE AND MERSEYSIDE INTEGRATED CARE BOARD

This public procurement record has 1 release in its history.

Award

31 Jul 2026 at 16:01

Award Notice
Summary of the contracting process

NHS Cheshire & Merseyside Integrated Care Board commissioned acute visiting, single point of access and urgent care centre appointment services for patients registered with St Helens GP practices. The acute visiting service provides rapid home visits for housebound patients whose condition could otherwise lead to A&E attendance or hospital admission. The single point of access gives health and care professionals one route into community services, treatment centres and urgent care. The urgent care centre provides same-day GP appointments booked by practices for patients needing urgent care when their own practice has no appointments. This is a health services contract delivered across St Helens, serving local patients and supporting timely access to appropriate community and urgent care.

The procurement is recorded as complete, with an active award to St Helens ROTA Ltd and an active contract. The contract was signed on 21 July 2026, is intended to run for two years from 1 October 2026 to 30 September 2028, and is valued at £1,849,660. The published annual value is £924,830 plus any applicable NHS uplift. NHS Cheshire & Merseyside ICB used a limited direct award without prior publication of a competition under the Provider Selection Regime 2023. The decision was approved on 21 July 2026. Evaluation weighted social value at 10%, access and health inequalities at 20%, value at 30%, integration and sustainability at 20%, and quality and innovation at 20%. The award assessment gave 99% to quality and 1% to price, relying on the incumbent’s performance. The notice also describes the award as subject to an eight-working-day representation period.

This requirement suits established healthcare providers able to deliver several connected urgent-care functions rather than a single appointment service. A credible future supplier would need operational capacity for rapid home visiting of housebound patients, a reliable professional-facing access point able to route patients into community and urgent services, and same-day GP appointment capacity for local practices. Experience of working with general practices, community services, treatment centres and urgent care pathways would be important, as would the ability to coordinate care, reduce avoidable hospital use and improve access for patients facing health inequalities. The evaluation shows that quality, service sustainability, integration, collaboration, innovation and social value carry substantial weight alongside price. Providers should therefore demonstrate strong clinical governance, continuity, measurable service performance and effective partnership working across St Helens.

How relevant is this notice?

Notice Information

Notice Title

Provision of Acute Visiting, Single Point of Access & Urgent Care Centre appointments across St Helens

Notice Description

The following relates to services commissioned across Cheshire & Merseyside ICB - St Helens: Acute Visiting Service: The Acute Visiting Service provides a home visiting service that is accessed by General Practices when an urgent appointment is required by a housebound patient who is at risk of needing to attend A&E or hospital admission if not seen very quickly. Single Point of Access: The Single Point of Access enables health and care professionals to access community services, treatment centres and urgent care when a patient requires this via one contact point. This helps to ensure patients access the correct part of the system quickly and appropriately. Patients only access acute services when necessary and via a route that is clinical tested. Urgent Care Centre: The Urgent Care Centre provides on the day GP appointments for practices to book for their patients that require an urgent appointment but have no appointments to offer.

Lot Information

Lot 1

NHS Cheshire & Merseyside ICB intends to award a 2-year contract via Direct Award C to the incumbent provider to deliver Acute Visiting, Single Point of Access and Urgent Care Centre services in St Helens. The contract will start on 1st October 2026, expire on 30th September 2028 and has an annual contract value of PS924,830 (plus any applicable NHS Uplift)

Procurement Information

This is a Provider Selection Regime (PSR) intention to award notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this award. The publication of this notice marks the start of the standstill period. Representations by providers must be made to the relevant authority within 8 working days. This contract has not yet formally been awarded; this notice serves as an intention to award under the PSR.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06d930
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/072864-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Limited
Procurement Method Details
Award procedure without prior publication of a call for competition
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services

CPV Codes

85100000 - Health services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£1,849,660 £1M-£10M

Notice Dates

Publication Date
31 Jul 20262 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
NHS CHESHIRE AND MERSEYSIDE INTEGRATED CARE BOARD
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
WARRINGTON
Postcode
WA1 1QY
Postcode Area
Warrington
Country
England
Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD6 Cheshire
Small Region (ITL 3)
TLD61 Warrington
Delivery Location
TLD71 East Merseyside
Local Authority
Warrington
Electoral Ward
Bewsey and Whitecross
Westminster Constituency
Warrington South

Supplier Information

Number of Suppliers
1
Supplier Name

St Helens ROTA Ltd

Further Information

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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