New Lodge Background Support Services

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-h6vhtk-06d94e-2026-07-31T17:03:47+01:00",
    "date": "2026-07-31T17:03:47+01:00",
    "ocid": "ocds-h6vhtk-06d94e",
    "initiationType": "tender",
    "parties": [
        {
            "id": "GB-PPON-PRCX-3952-HGPJ",
            "name": "JOSEPH ROWNTREE HOUSING TRUST",
            "identifier": {
                "scheme": "GB-PPON",
                "id": "PRCX-3952-HGPJ"
            },
            "address": {
                "streetAddress": "The Homestead, 40 Water End, York",
                "locality": "York",
                "postalCode": "YO30 6WP",
                "country": "GB",
                "countryName": "United Kingdom",
                "region": "UKE21"
            },
            "contactPoint": {
                "name": "eXceeding Procurement",
                "email": "delivery@exceeding.co.uk"
            },
            "roles": [
                "buyer"
            ],
            "details": {
                "classifications": [
                    {
                        "id": "publicAuthoritySubCentralGovernment",
                        "scheme": "UK_CA_TYPE",
                        "description": "Public authority - sub-central government"
                    }
                ]
            }
        }
    ],
    "buyer": {
        "id": "GB-PPON-PRCX-3952-HGPJ",
        "name": "JOSEPH ROWNTREE HOUSING TRUST"
    },
    "tender": {
        "id": "ocds-h6vhtk-06d94e",
        "legalBasis": {
            "id": "2023/54",
            "scheme": "UKPGA",
            "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents"
        },
        "title": "New Lodge Background Support Services",
        "description": "Joseph Rowntree Housing Trust (JRHT) is seeking to appoint a suitably experienced care provider to deliver 24-hour, seven-day-a-week ad hoc and background support services at New Lodge Extra Care Housing Scheme in New Earswick, York. New Lodge is a purpose-built extra care scheme comprising 105 apartments, of which approximately 70% are occupied by tenants and 30% by shared owners. The scheme enables residents to live independently while having access to on-site background and emergency support when required. JRHT currently directly employs staff to provide the background support service and individual planned packages of regulated care. Following a review of its care services, JRHT intends to appoint a third-party provider to deliver specified elements of the background support service. The appointed provider will be required to maintain an on-site presence 24 hours a day, seven days a week. The services include: *immediate response to emergency alarm cords and pendants; *out-of-hours security checks and an on-site overnight presence; *out-of-hours contractor liaison and reporting of emergency repairs; *checks on equipment and alarms within residents' homes; *emergency response and support with evacuation arrangements; *response to out-of-hours main-door activations; *assistance for residents accessing activities and communal areas; *temporary short-term support in response to illness or changes in need; *temporary support to prevent hospital admission or facilitate discharge; and *emergency support where an informal carer is unexpectedly unavailable. JRHT will remain the landlord and will continue to employ staff responsible for its housing and landlord functions. The provider will be expected to work closely with JRHT's on-site staff to support residents' wellbeing and the safe operation of the scheme. Residents will continue to have the right to choose their provider for individual planned packages of care. JRHT would, however, welcome a provider with the capacity to offer planned care directly to residents under separate arrangements where residents choose to use the appointed provider. No volume or value of planned care is guaranteed. The opportunity may also allow the provider to establish wider domiciliary care services in New Earswick and the surrounding area. Any such services would be separate from the contracted background support service. The provider must maintain the registrations, permissions and appropriately trained workforce required to deliver the services, including relevant Care Quality Commission registration. The provider must also maintain appropriate safeguarding, governance, insurance, business continuity and quality assurance arrangements. For more information about this opportunity, please visit the eSourcing portal at: https://www.delta-esourcing.com/tenders/UK-UK-York:-Residential-nursing-care-services./76A6EJ58G6 To respond to this opportunity, please click here: https://www.delta-esourcing.com/respond/76A6EJ58G6",
        "status": "active",
        "items": [
            {
                "id": "1",
                "additionalClassifications": [
                    {
                        "scheme": "CPV",
                        "id": "85144100",
                        "description": "Residential nursing care services"
                    },
                    {
                        "scheme": "CPV",
                        "id": "85311100",
                        "description": "Welfare services for the elderly"
                    },
                    {
                        "scheme": "CPV",
                        "id": "85311000",
                        "description": "Social work services with accommodation"
                    }
                ],
                "deliveryAddresses": [
                    {
                        "region": "UKE21",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    }
                ],
                "relatedLot": "1"
            }
        ],
        "value": {
            "amountGross": 418320,
            "amount": 418320,
            "currency": "GBP"
        },
        "procurementMethod": "open",
        "procurementMethodDetails": "Competitive flexible procedure",
        "procedure": {
            "features": "Joseph Rowntree Housing Trust is conducting a competitive tender process to appoint a single service provider for New Lodge. Tenders will be assessed for completeness and compliance, exclusion grounds and the stated conditions of participation. Compliant tenders will then be evaluated against the published technical and commercial award criteria. The tenderer achieving the highest combined score will be selected as the preferred service provider, subject to final due diligence and agreement of the contract terms."
        },
        "mainProcurementCategory": "services",
        "specialRegime": [
            "concession"
        ],
        "aboveThreshold": true,
        "submissionMethodDetails": "Tenders must be submitted electronically through the Delta e-Sourcing portal. Submissions by email or post will not be accepted. Suppliers should access the opportunity and submit their response using the following link: https://www.delta-esourcing.com/respond/76A6EJ58G6 Access code: 76A6EJ58G6",
        "submissionTerms": {
            "electronicSubmissionPolicy": "allowed",
            "languages": [
                "en"
            ]
        },
        "tenderPeriod": {
            "endDate": "2026-09-02T17:00:00+01:00"
        },
        "enquiryPeriod": {
            "endDate": "2026-08-18T17:00:00+01:00"
        },
        "awardPeriod": {
            "endDate": "2026-09-14T23:59:59+01:00"
        },
        "lots": [
            {
                "id": "1",
                "status": "active",
                "value": {
                    "amountGross": 418320,
                    "amount": 418320,
                    "currency": "GBP"
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                "awardCriteria": {
                    "criteria": [
                        {
                            "type": "quality",
                            "name": "Technical Questionnaire",
                            "numbers": [
                                {
                                    "number": 60,
                                    "weight": "percentageExact"
                                }
                            ]
                        },
                        {
                            "type": "price",
                            "name": "Commercial Evaluation",
                            "numbers": [
                                {
                                    "number": 40,
                                    "weight": "percentageExact"
                                }
                            ]
                        }
                    ]
                },
                "selectionCriteria": {
                    "criteria": [
                        {
                            "type": "economic",
                            "description": "As set out in the Procurement Specific Questionnaire and tender documents."
                        },
                        {
                            "type": "technical",
                            "description": "As set out in the Procurement Specific Questionnaire and tender documents. Tenderers must meet all pass/fail conditions of participation and must not be an excluded or excludable supplier. Tenderers must also be registered on the Central Digital Platform before contract award."
                        }
                    ]
                },
                "suitability": {
                    "sme": true,
                    "vcse": true
                },
                "contractPeriod": {
                    "startDate": "2026-10-01T00:00:00+01:00",
                    "endDate": "2029-09-30T23:59:59+01:00",
                    "maxExtentDate": "2031-09-30T23:59:59+01:00"
                },
                "hasRenewal": true,
                "renewal": {
                    "description": "Up to a further two (2) years, subject to satisfactory performance and exercised at JRHT's discretion."
                }
            }
        ],
        "documents": [
            {
                "id": "conflictOfInterest",
                "documentType": "conflictOfInterest",
                "description": "Not published"
            },
            {
                "id": "072913-2026",
                "documentType": "tenderNotice",
                "noticeType": "UK4",
                "description": "Tender notice on Find a Tender",
                "url": "https://www.find-tender.service.gov.uk/Notice/072913-2026",
                "datePublished": "2026-07-31T17:03:47+01:00",
                "format": "text/html"
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    "language": "en"
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