Independent Monitor - South East Water

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-h6vhtk-06d963-2026-07-31T19:04:04+01:00",
    "date": "2026-07-31T19:04:04+01:00",
    "ocid": "ocds-h6vhtk-06d963",
    "initiationType": "tender",
    "parties": [
        {
            "id": "GB-PPON-PPCX-7855-VXBT",
            "name": "Water Services Regulation Authority (Ofwat)",
            "identifier": {
                "scheme": "GB-PPON",
                "id": "PPCX-7855-VXBT"
            },
            "address": {
                "streetAddress": "Centre City Tower",
                "locality": "Birmingham",
                "postalCode": "B5 4UA",
                "country": "GB",
                "countryName": "United Kingdom",
                "region": "UKG31"
            },
            "contactPoint": {
                "email": "procurement@ofwat.gov.uk"
            },
            "roles": [
                "buyer"
            ],
            "details": {
                "url": "http://www.ofwat.gov.uk/",
                "classifications": [
                    {
                        "id": "publicAuthorityCentralGovernment",
                        "scheme": "UK_CA_TYPE",
                        "description": "Public authority - central government"
                    }
                ]
            }
        }
    ],
    "buyer": {
        "id": "GB-PPON-PPCX-7855-VXBT",
        "name": "Water Services Regulation Authority (Ofwat)"
    },
    "tender": {
        "id": "PROC.0218",
        "legalBasis": {
            "id": "2023/54",
            "scheme": "UKPGA",
            "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents"
        },
        "title": "Independent Monitor - South East Water",
        "description": "Ofwat is procuring an Independent Monitor (IM) to monitor, assess and report South East Water's progress in delivering a turnaround in their operational performance and resilience. The scope of the Monitor's role is intended to be consistent with undertakings accepted by Ofwat in its enforcement decisions concerning water supply resilience and customer care during supply interruption incidents, and compliance with a licence condition requiring the company to hold two Issuer Credit Ratings that are Investment Grade Ratings. The IM will support Ofwat's monitoring of the company's delivery of remediation actions required under the undertakings, including the development and implementation of a Performance Improvement Plan. The IM will provide independent assessment of progress, governance, risk management and delivery confidence, identify material risks to compliance and delivery, and report findings to Ofwat. The IM will support proportionate, risk-based regulatory oversight, while maintaining clear accountability with the company for delivery of the required improvements. The scope is expected to evolve during the contract term in response to the company's performance, risk profile and progress against the undertakings. The monitoring approach must therefore be scalable, risk-based and proportionate. The IM will be appointed by Ofwat, act independently of the company and provide advice and recommendations to Ofwat only. The costs of the independent monitor will be met by the Company, and will not impact on customer bills.",
        "status": "active",
        "items": [
            {
                "id": "1",
                "additionalClassifications": [
                    {
                        "scheme": "CPV",
                        "id": "79000000",
                        "description": "Business services: law, marketing, consulting, recruitment, printing and security"
                    }
                ],
                "deliveryAddresses": [
                    {
                        "region": "UKF",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    },
                    {
                        "region": "UKH",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    },
                    {
                        "region": "UKI",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    },
                    {
                        "region": "UKC",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    },
                    {
                        "region": "UKD",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    },
                    {
                        "region": "UKJ",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    },
                    {
                        "region": "UKK",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    },
                    {
                        "region": "UKG",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    },
                    {
                        "region": "UKE",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    },
                    {
                        "region": "UKL",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    }
                ],
                "relatedLot": "1"
            }
        ],
        "value": {
            "amountGross": 6000000,
            "amount": 5000000,
            "currency": "GBP"
        },
        "procurementMethod": "open",
        "procurementMethodDetails": "Competitive flexible procedure",
        "procedure": {
            "features": "The procurement is being conducted as a Competitive Flexible Procedure under the Procurement Act 2023. Bidders will be required to submit a written tender response addressing the Procurement Specific Questionnaire conditions of participation, quality and commercial requirements set out in the tender documents. Following evaluation of written tenders, Ofwat intends to shortlist up to four bidders to participate in a Presentation and Interview Stage. Shortlisting will be based on the evaluation methodology set out in the Invitation to Tender. Following completion of the Presentation and Interview Stage, final scores will be calculated using the published evaluation methodology and the highest scoring bidder will be invited to enter into the contract. Ofwat reserves the right to clarify aspects of tenders in accordance with the Procurement Act 2023 and the procurement documents."
        },
        "mainProcurementCategory": "services",
        "aboveThreshold": true,
        "submissionMethodDetails": "Tenders must be submitted electronically via the myTenders eProcurement portal (https://www.mytenders.co.uk/). Instructions for accessing the procurement documents, submitting clarification questions and submitting tenders will be provided through the portal. Tenders submitted by email or post will not be accepted.",
        "submissionTerms": {
            "electronicSubmissionPolicy": "allowed",
            "languages": [
                "en"
            ]
        },
        "tenderPeriod": {
            "endDate": "2026-09-07T09:00:00+01:00"
        },
        "enquiryPeriod": {
            "endDate": "2026-08-24T12:00:00+01:00"
        },
        "awardPeriod": {
            "endDate": "2026-10-02T23:59:59+01:00"
        },
        "lots": [
            {
                "id": "1",
                "status": "active",
                "value": {
                    "amountGross": 6000000,
                    "amount": 5000000,
                    "currency": "GBP"
                },
                "awardCriteria": {
                    "criteria": [
                        {
                            "type": "quality",
                            "name": "Written Quality Responses",
                            "description": "Final award criteria applicable to shortlisted bidders: Understanding of Requirements (Question 1) - 15% Proposed Approach and Methodology (Question 2) - 17.5% Relevant Experience, Capability and Delivery Team (Question 3) - 17.5%",
                            "numbers": [
                                {
                                    "number": 50,
                                    "weight": "percentageExact"
                                }
                            ]
                        },
                        {
                            "type": "quality",
                            "name": "Presentation and Interview Stage",
                            "description": "Evaluation of the bidder's Presentation and Interview Stage",
                            "numbers": [
                                {
                                    "number": 10,
                                    "weight": "percentageExact"
                                }
                            ]
                        },
                        {
                            "type": "quality",
                            "name": "Social Value",
                            "description": "Evaluation of the bidder's Social Value proposals in accordance with the Social Value question and evaluation methodology set out in the procurement documents.",
                            "numbers": [
                                {
                                    "number": 10,
                                    "weight": "percentageExact"
                                }
                            ]
                        },
                        {
                            "type": "price",
                            "name": "Pricing Response",
                            "description": "Evaluation of the bidder's Price Response based on the weighted day-rate card methodology set out in the procurement documents. Scores will be determined using the blended evaluated rate and evaluation formula.",
                            "numbers": [
                                {
                                    "number": 30,
                                    "weight": "percentageExact"
                                }
                            ]
                        }
                    ]
                },
                "selectionCriteria": {
                    "criteria": [
                        {
                            "type": "economic",
                            "description": "The Bidder must have the legal capacity to perform the contract and comply with applicable legal and regulatory requirements. Where applicable, the Bidder must demonstrate compliance with UK GDPR and Data Protection Act 2018 obligations and confirm that it has the authority, governance arrangements and legal standing necessary to perform the contract. The Bidder must demonstrate sufficient economic and financial standing to perform the contract. The Bidder must confirm that: - It is not subject to insolvency or analogous proceedings; - Its most recent audited financial statements do not contain a qualified audit opinion or material uncertainty relating to going concern; and - Its average annual turnover over its two most recently completed financial years was at least PS1.25m. Ofwat reserves the right to verify supporting evidence prior to contract award."
                        }
                    ]
                },
                "suitability": {
                    "sme": true,
                    "vcse": true
                },
                "contractPeriod": {
                    "startDate": "2026-10-08T00:00:00+01:00",
                    "endDate": "2028-10-08T23:59:59+01:00",
                    "maxExtentDate": "2030-10-08T23:59:59+01:00"
                },
                "hasRenewal": true,
                "renewal": {
                    "description": "2x 1 year option periods."
                }
            }
        ],
        "documents": [
            {
                "id": "L-2",
                "documentType": "biddingDocuments",
                "description": "PROC.0218 - Appendix A - Terms and Conditions",
                "url": "https://www.mytenders.co.uk/Authority/NoticeBuilder/NoticeBuilder_FileDownload.aspx?id=649538"
            },
            {
                "id": "L-4",
                "documentType": "biddingDocuments",
                "description": "PROC.0218 - Invitation to Tender - Independent Monitor - South East Water",
                "url": "https://www.mytenders.co.uk/Authority/NoticeBuilder/NoticeBuilder_FileDownload.aspx?id=649546"
            },
            {
                "id": "future",
                "documentType": "biddingDocuments",
                "accessDetails": "Tender documents will be made available through the myTenders eProcurement portal."
            },
            {
                "id": "conflictOfInterest",
                "documentType": "conflictOfInterest",
                "description": "Not published"
            },
            {
                "id": "072939-2026",
                "documentType": "tenderNotice",
                "noticeType": "UK4",
                "description": "Tender notice on Find a Tender",
                "url": "https://www.find-tender.service.gov.uk/Notice/072939-2026",
                "datePublished": "2026-07-31T19:04:04+01:00",
                "format": "text/html"
            }
        ],
        "contractTerms": {
            "financialTerms": "Valid and undisputed invoices will be paid within 30 days of receipt"
        },
        "riskDetails": "The nature, scope and volume of the Services required from the Independent Monitor may increase or decrease during the term of the Contract, depending on the nature and significance of issues identified through the implementation of the company's Performance Improvement Plan and/or in the process of delivering other remediation steps and commitments in the enforcement undertakings, the progress and outcome of the Company's recapitalisation, and any associated changes to the Company's financial, operational, governance or regulatory arrangements"
    },
    "language": "en"
}