Independent Monitor - Thames Water

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-h6vhtk-06d965-2026-07-31T19:24:44+01:00",
    "date": "2026-07-31T19:24:44+01:00",
    "ocid": "ocds-h6vhtk-06d965",
    "initiationType": "tender",
    "parties": [
        {
            "id": "GB-PPON-PPCX-7855-VXBT",
            "name": "Water Services Regulation Authority (Ofwat)",
            "identifier": {
                "scheme": "GB-PPON",
                "id": "PPCX-7855-VXBT"
            },
            "address": {
                "streetAddress": "Centre City Tower",
                "locality": "Birmingham",
                "postalCode": "B5 4UA",
                "country": "GB",
                "countryName": "United Kingdom",
                "region": "UKG31"
            },
            "contactPoint": {
                "email": "procurement@ofwat.gov.uk"
            },
            "roles": [
                "buyer"
            ],
            "details": {
                "url": "http://www.ofwat.gov.uk/",
                "classifications": [
                    {
                        "id": "publicAuthorityCentralGovernment",
                        "scheme": "UK_CA_TYPE",
                        "description": "Public authority - central government"
                    }
                ]
            }
        }
    ],
    "buyer": {
        "id": "GB-PPON-PPCX-7855-VXBT",
        "name": "Water Services Regulation Authority (Ofwat)"
    },
    "tender": {
        "id": "PROC.0298",
        "legalBasis": {
            "id": "2023/54",
            "scheme": "UKPGA",
            "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents"
        },
        "title": "Independent Monitor - Thames Water",
        "description": "Ofwat is procuring an Independent Monitor (IM) to provide independent monitoring, analysis and reporting in relation to Thames Water's turnaround programme, financial resilience and compliance with undertakings accepted by Ofwat following a breach of licence condition P26. The IM will support Ofwat's Turnaround Oversight Regime by monitoring and assessing Thames Water's progress in delivering its turnaround plan and complying with regulatory commitments. The IM will provide independent oversight of governance, operational performance, financial resilience, transformation activities and delivery confidence, and identify and report material risks, issues and emerging concerns to Ofwat. The IM will undertake monitoring and reporting services across a broad range of functions, including operational performance, financial resilience, governance, transformation programmes, regulatory submissions, capital delivery and asset management. The IM will report regularly to Ofwat and provide independent evidence and analysis to support regulatory oversight and decision-making. The role is expected to operate in a dynamic and evolving environment. The nature, scope and intensity of the IM's activities may increase or decrease during the contract term to reflect Thames Water's progress, risk profile, recapitalisation activities, regulatory developments and wider turnaround programme. The contract has therefore been designed to support a scalable and proportionate monitoring approach. The IM will be appointed by Ofwat, will act independently of Thames Water, and will provide recommendations and advice to Ofwat only. The costs of the independent monitor will be met by the Company, and will not impact on customer bills.",
        "status": "active",
        "items": [
            {
                "id": "1",
                "additionalClassifications": [
                    {
                        "scheme": "CPV",
                        "id": "79000000",
                        "description": "Business services: law, marketing, consulting, recruitment, printing and security"
                    }
                ],
                "deliveryAddresses": [
                    {
                        "region": "UKL",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    },
                    {
                        "region": "UKF",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    },
                    {
                        "region": "UKH",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    },
                    {
                        "region": "UKI",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    },
                    {
                        "region": "UKC",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    },
                    {
                        "region": "UKD",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    },
                    {
                        "region": "UKJ",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    },
                    {
                        "region": "UKK",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    },
                    {
                        "region": "UKG",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    },
                    {
                        "region": "UKE",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    }
                ],
                "relatedLot": "1"
            }
        ],
        "value": {
            "amountGross": 15600000,
            "amount": 13000000,
            "currency": "GBP"
        },
        "procurementMethod": "open",
        "procurementMethodDetails": "Competitive flexible procedure",
        "procedure": {
            "features": "o The procurement is being conducted using a Competitive Flexible Procedure under the Procurement Act 2023. Bidders will be required to submit a tender response addressing the conditions of participation, quality and commercial requirements set out in the tender documents. Following evaluation of written tenders, Ofwat intends to shortlist up to four bidders to participate in a Presentation and Interview Stage. Shortlisting will be based on the evaluation methodology set out in the Invitation to Tender. Following completion of the Presentation and Interview Stage, final scores will be calculated using the published evaluation methodology and the highest scoring bidder will be invited to enter into the contract. Ofwat reserves the right to clarify aspects of tenders in accordance with the Procurement Act 2023 and the procurement documents."
        },
        "mainProcurementCategory": "services",
        "aboveThreshold": true,
        "submissionMethodDetails": "Tenders must be submitted electronically via the myTenders eProcurement portal (https://www.mytenders.co.uk/). Instructions for accessing the procurement documents, submitting clarification questions and submitting tenders will be provided through the portal. Tenders submitted by email or post will not be accepted.",
        "submissionTerms": {
            "electronicSubmissionPolicy": "allowed",
            "languages": [
                "en"
            ]
        },
        "tenderPeriod": {
            "endDate": "2026-09-07T09:00:00+01:00"
        },
        "enquiryPeriod": {
            "endDate": "2026-08-24T12:00:00+01:00"
        },
        "awardPeriod": {
            "endDate": "2026-10-21T23:59:59+01:00"
        },
        "lots": [
            {
                "id": "1",
                "status": "active",
                "value": {
                    "amountGross": 15600000,
                    "amount": 13000000,
                    "currency": "GBP"
                },
                "awardCriteria": {
                    "criteria": [
                        {
                            "type": "quality",
                            "name": "Written Quality Responses",
                            "description": "Final award criteria applicable to shortlisted bidders: Understanding of Requirements (Question 1) - 15% Proposed Approach and Methodology (Question 2) - 17.5% Relevant Experience, Capability and Delivery Team (Question 3) - 17.5%",
                            "numbers": [
                                {
                                    "number": 50,
                                    "weight": "percentageExact"
                                }
                            ]
                        },
                        {
                            "type": "quality",
                            "name": "Presentation and Interview Stage",
                            "description": "Evaluation of the bidder's Presentation and Interview Stage",
                            "numbers": [
                                {
                                    "number": 10,
                                    "weight": "percentageExact"
                                }
                            ]
                        },
                        {
                            "type": "quality",
                            "name": "Social Value",
                            "description": "Evaluation of the bidder's Social Value proposals in accordance with the Social Value question and evaluation methodology set out in the procurement documents.",
                            "numbers": [
                                {
                                    "number": 10,
                                    "weight": "percentageExact"
                                }
                            ]
                        },
                        {
                            "type": "price",
                            "name": "Pricing Response",
                            "description": "Evaluation of the bidder's Price Response based on the weighted day-rate card methodology set out in the procurement documents. Scores will be determined using the blended evaluated rate and evaluation formula.",
                            "numbers": [
                                {
                                    "number": 30,
                                    "weight": "percentageExact"
                                }
                            ]
                        }
                    ]
                },
                "selectionCriteria": {
                    "criteria": [
                        {
                            "type": "economic",
                            "description": "The Bidder must have the legal capacity to perform the contract and comply with applicable legal and regulatory requirements. Where applicable, the Bidder must demonstrate compliance with UK GDPR and Data Protection Act 2018 obligations and confirm that it has the authority, governance arrangements and legal standing necessary to perform the contract. The Bidder must demonstrate sufficient economic and financial standing to perform the contract. The Bidder must confirm that: It is not subject to insolvency or analogous proceedings; Its most recent audited financial statements do not contain a qualified audit opinion or material uncertainty relating to going concern; and Its average annual turnover over its two most recently completed financial years was at least PS5m. Ofwat reserves the right to verify supporting evidence prior to contract award."
                        }
                    ]
                },
                "suitability": {
                    "sme": true,
                    "vcse": true
                },
                "contractPeriod": {
                    "startDate": "2026-11-05T00:00:00+00:00",
                    "endDate": "2030-07-31T23:59:59+01:00",
                    "maxExtentDate": "2031-07-31T23:59:59+01:00"
                },
                "hasRenewal": true,
                "renewal": {
                    "description": "1 year optional extension period"
                }
            }
        ],
        "documents": [
            {
                "id": "L-3",
                "documentType": "biddingDocuments",
                "description": "PROC.0298 - Appendix A - Terms and Conditions",
                "url": "https://www.mytenders.co.uk/Authority/NoticeBuilder/NoticeBuilder_FileDownload.aspx?id=649540"
            },
            {
                "id": "L-4",
                "documentType": "biddingDocuments",
                "description": "PROC.0298 - Invitation to Tender - Independent Monitor - Thames Water",
                "url": "https://www.mytenders.co.uk/Authority/NoticeBuilder/NoticeBuilder_FileDownload.aspx?id=649548"
            },
            {
                "id": "future",
                "documentType": "biddingDocuments",
                "accessDetails": "Tender documents will be made available through the myTenders eProcurement portal."
            },
            {
                "id": "conflictOfInterest",
                "documentType": "conflictOfInterest",
                "description": "Not published"
            },
            {
                "id": "072941-2026",
                "documentType": "tenderNotice",
                "noticeType": "UK4",
                "description": "Tender notice on Find a Tender",
                "url": "https://www.find-tender.service.gov.uk/Notice/072941-2026",
                "datePublished": "2026-07-31T19:24:44+01:00",
                "format": "text/html"
            }
        ],
        "contractTerms": {
            "financialTerms": "Valid and undisputed invoices will be paid within 30 days of receipt"
        },
        "riskDetails": "The satisfactory performance of the contract may be affected by factors outside Ofwat's direct control, including changes to Thames Water's financial position, recapitalisation activities, corporate restructuring, regulatory interventions, and enforcement actions, or changes to the company's turnaround programme. The scope, intensity and focus of the Independent Monitor's activities may need to change during the contract term in response to evolving risks, emerging issues, delivery performance, compliance with undertakings, governance developments, financial resilience concerns and wider regulatory requirements. The contract has therefore been designed to support a flexible, scalable and proportionate monitoring approach that can be adapted to reflect changes in risk, regulatory priorities and the company's circumstances while ensuring effective regulatory oversight."
    },
    "language": "en"
}