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Environment, Build, Support and Administration (EBSA)

Home Office

This public procurement record has 1 release in its history.

Award

03 Aug 2026 at 16:37

UK6 - Contract Award Notice
Summary of the contracting process

The Home Office procured the Environment, Build, Support and Administration (EBSA) service for Migration and Borders. It is a highly secure, scalable managed technology service for around 250 programme and product teams and 3,000 users, supporting both critical national infrastructure and other applications. The scope covers building, testing, deploying and running applications across multiple secure tenants, with service management for hosted tenants. It includes infrastructure platform support, monitoring, backup and disaster recovery, compliance, updates, remediation of technical debt, and support for cloud strategy, scalability and resource optimisation. The service supports major programmes including Crossing the Border, Electronic Travel Authorisation and Immigration Case Management. Delivery is across the United Kingdom, for Home Office operations.

The procurement is complete and was awarded on 3 August 2026 to KAINOS SOFTWARE LIMITED. It used a competitive selective procedure under a framework agreement, with one completed lot. The award is for £110,652,398 net, or £132,782,877.60 including VAT. The contract period runs from 2 September 2026 to 1 September 2030, with an optional right to extend for one additional year, to a maximum date of 1 September 2031. A future signature milestone is scheduled for 2 September 2026. The awarded services are classified as business analysis consultancy, programming, systems consultancy, and systems and support services. The award is above the applicable threshold and relates to the full EBSA requirement.

This award demonstrates substantial Home Office demand for a product-centric managed service supporting a large, secure and operationally critical application estate. A credible future competitor would need proven capability in secure cloud and infrastructure platform operations, multi-tenant service management, application build, testing, deployment and run support. Relevant experience should include near-continuous availability, monitoring, backup, disaster recovery, compliance management, security remediation, technical-debt reduction and controlled delivery for migration or borders services. Suppliers should be able to support thousands of users and hundreds of programme or product teams while maintaining separation between tenants and meeting differing security requirements. Strong service-management, cost-optimisation, scalability and resource-planning capability would also be important, alongside the ability to work with Home Office Digital strategy and deliver measurable efficiency improvements.

How relevant is this notice?

Notice Information

Notice Title

Environment, Build, Support and Administration (EBSA)

Notice Description

EBSA provides a highly secure and scalable build, test, deployment and run capability for CNI and non-CNI applications for Migration and Borders within the Home Office. EBSA key information * Hosts around 250 programme/product teams, 3,000 users, and major programmes, including Crossing the Border, Electronic Travel Authorisation (ETAs) and Immigration Case Management. * Multiple tenancy in a secure manner that adheres to the security requirements for each programme of work * Provides service management for the hosted tenants. * The existing service is provided by Capgemini. * The successful bidder will be required to provide a product- centric managed service for EBSA, ensuring optimal performance, security, and cost-efficiency. * Responsibilities will include infrastructure platform support, management, monitoring, backup and disaster recovery, compliance, updates, managing & delivering remediation of technical debt etc. * The successful bidder will maintain near 24/7 platform availability, implement best practices as per the policy direction of Home Office Digital and help with cloud strategy, scalability, and resource optimisation for seamless operations. * Working with the Home Office to deliver efficiency improvement and support the 2030 Digital Strategy

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06da5a
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/073368-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK6 - Contract Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Award under framework
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72221000 - Business analysis consultancy services

72243000 - Programming services

72246000 - Systems consultancy services

72250000 - System and support services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
£110,652,398 £100M-£1B
Contracts Value
Not specified

Notice Dates

Publication Date
3 Aug 20262 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
3 Aug 20262 months ago
Contract Period
2 Sep 2026 - 1 Sep 2030 4-5 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Home Office
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
SW1P 4DF
Postcode Area
South West London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI35 Westminster and City of London
Delivery Location
Not specified
Local Authority
Westminster
Electoral Ward
St James's
Westminster Constituency
Cities of London and Westminster

Supplier Information

Number of Suppliers
1
Supplier Name

Kainos Software Limited

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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