Notice Information
Notice Title
Crisis Text Helpline Services
Notice Description
This is a Competitive Process PSR 2023 tender, for the delivery of a Text Crisis helpline to run in conjunction with the 111 service specifically to North West and North Central London areas. The contract will run for a 12 month period from Mid-end November 2026 following the completion of the tendering exercise with an extension available for 36 months.
Lot Information
Lot 1
This is a Competitive Process under the Provider Selection Regime 2023, for the delivery of a Text Crisis helpline to run in conjunction with the 111 service specifically to North West and North Central London areas. This is a 12 month contract with an extension of 36 months following the first year of completion.
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-h6vhtk-06daf6
- Publication Source
- Find A Tender Service
- Latest Notice
- https://www.find-tender.service.gov.uk/Notice/073600-2026
- Current Stage
- Tender
- All Stages
- Tender
Procurement Classification
- Notice Type
- Tender Notice
- Procurement Type
- Standard
- Procurement Category
- Services
- Procurement Method
- Open
- Procurement Method Details
- Open procedure
- Tender Suitability
- Not specified
- Awardee Scale
- Not specified
Common Procurement Vocabulary (CPV)
- CPV Divisions
-
- CPV Codes
85121270 - Psychiatrist or psychologist services
85323000 - Community health services
Notice Value(s)
- Tender Value
- £1,800,000 £1M-£10M
- Lots Value
- £1,800,000 £1M-£10M
- Awards Value
- Not specified
- Contracts Value
- Not specified
Notice Dates
- Publication Date
- 4 Aug 2026Yesterday
- Submission Deadline
- 2 Sep 20264 weeks to go
- Future Notice Date
- Not specified
- Award Date
- Not specified
- Contract Period
- Not specified - Not specified
- Recurrence
- Not specified
Notice Status
- Tender Status
- Active
- Lots Status
- Active
- Awards Status
- Not Specified
- Contracts Status
- Not Specified
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- NHS WEST AND NORTH LONDON INTEGRATED CARE BOARD
- Contact Name
- Available with D3 Tenders Premium →
- Contact Email
- Available with D3 Tenders Premium →
- Contact Phone
- Available with D3 Tenders Premium →
Buyer Location
- Locality
- LONDON
- Postcode
- NW1 5JD
- Post Town
- North West London
- Country
- England
-
- Major Region (ITL 1)
- TLI London
- Basic Region (ITL 2)
- TLI3 Inner London - West
- Small Region (ITL 3)
- TLI35 Westminster and City of London
- Delivery Location
- TLI7 Outer London - West and North West
-
- Local Authority
- Westminster
- Electoral Ward
- Marylebone
- Westminster Constituency
- Cities of London and Westminster
Further Information
Open Contracting Data Standard (OCDS)
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
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